Independent non-profit organization Peter Huijsmans Kwaliteitszorg Onderhoud Melkinstallaties...

Independent non-profit organization

Peter Huijsmans

Kwaliteitszorg Onderhoud Melkinstallaties

(Quality care on maintenance of milk equipment)

Kwaliteitszorg Onderhoud Melkinstallaties

MEA – Milk Equipment Association

Page - 206-11-2013

ProgramWho, what and how?How getting this farConclusions

Overview Key marks Results

Kwaliteitszorg Onderhoud Melkinstallaties

MEA – Milk Equipment Association

Page - 306-11-2013

Board KOMFederation Agro Technics –

Section Milking Technics (Suppliers)

CRV (Breeding organisations)LTO (Farmers organisation)Wageningen UR (Scientific

advisor)

Kwaliteitszorg Onderhoud Melkinstallaties

MEA – Milk Equipment Association

Page - 406-11-2013

Mission of KOM: A service orientated independent

non-profit organisation aimed on monitoring and improving quality of the regular maintenance of milking machines, milk storage systems and milk recording devices in the Netherlands

KOM is ISO 9001 certified

Kwaliteitszorg Onderhoud Melkinstallaties

MEA – Milk Equipment Association

Page - 506-11-2013

Organisation

D a ta -p ro ce ss ing /ch eck ing(1 ,8 fte )

O ff ice m an a ge r /  H e a d d a ta -p ro cess ing

(0 ,9 fte )

F ie ld w o rke rs(4 ,0 fte )

D ire c to r(1 fte )

Total 7,7 fte (8 persons)

Kwaliteitszorg Onderhoud Melkinstallaties

MEA – Milk Equipment Association

Page - 606-11-2013

Finances Annual turnover € 600.000,-

KOM fee a. € 18,50 + € 0,20 per cluster on maintenance

reportb. € 0,23 per jar or € 0,75 per meter on annual

checking

Approvals and annual checking's Other work and sales of products

(Breeding Organisations and WUR(ICAR))

Courses / examination

Kwaliteitszorg Onderhoud Melkinstallaties

MEA – Milk Equipment Association

Page - 706-11-2013

KOM - Quality system

A. Milking machine maintenance B. Milk storage maintenance

(bulk tank and milk cooler)C. Milk recording accuracy

Clients:Milking machine industryDairy industryBreeding organisations

Kwaliteitszorg Onderhoud Melkinstallaties

MEA – Milk Equipment Association

Page - 806-11-2013

How? Registration of all test reports Annual training program

Actualize information/new developments

Evaluation of test reports per technician Testing of equipment used by

techniciansRandom check on farmsDissemination

Kwaliteitszorg Onderhoud Melkinstallaties

MEA – Milk Equipment Association

Page - 906-11-2013

How? (continued)Training programs for technicians

(Certification)Acceptance tests for milk meters

(new equipment)Develop new standards and

reportsQuality check on milk recording

(on farm re-check)

Kwaliteitszorg Onderhoud Melkinstallaties

MEA – Milk Equipment Association

Page - 1006-11-2013

Certificate courseMandatoryEducation

School Company training Experience Four modules

Examination

Kwaliteitszorg Onderhoud Melkinstallaties

MEA – Milk Equipment Association

Page - 1106-11-2013

To maintain certificateMandatory annual instructionAt least 10 reports per yearRandom quality check

on farm test 5 test reports

Kwaliteitszorg Onderhoud Melkinstallaties

MEA – Milk Equipment Association

Page - 1206-11-2013

KOM - Quality system

A. Milking machine maintenance B. Milk storage maintenance

(bulk tank and milk cooler)C. Milk recording by milk meters

en jars

Kwaliteitszorg Onderhoud Melkinstallaties

MEA – Milk Equipment Association

Page - 1306-11-2013

A. Milking machine maintenance

Registration of reportsand quality check

Test report ID (KOM number) Planning (website and going to

online registration) Random checks (2%) Monthly survey reports Annual report of results

Kwaliteitszorg Onderhoud Melkinstallaties

MEA – Milk Equipment Association

Page - 1406-11-2013

Some figures (2012)7 Brands (Suppliers)105 Milking machine dealers425 Certified technicians26.500 reports (total)18.500 Farmers

Kwaliteitszorg Onderhoud Melkinstallaties

MEA – Milk Equipment Association

Page - 1506-11-2013

Test reports

0

10

20

30

40

50

60

70

1978 19821986 19901994 19982002 20042006 20082010 2012

Farmers Reports

Kwaliteitszorg Onderhoud Melkinstallaties

MEA – Milk Equipment Association

Page - 1606-11-2013

Type of parlours Number of farms

Type 2010 2011 2012

Rotary 740 779 820

Tie stall 1997 1835 1680

Tandem 975 881 804

Automatic milk system 2252 2586 2953

Harringbone 12520 9860 9153

Swing over 162 211

Parallel (side by side) 2039 3025 3254

Total 20523 19128 18880

Number of AM systems (boxes/stands) 3503 4035 4527

Kwaliteitszorg Onderhoud Melkinstallaties

MEA – Milk Equipment Association

Page - 1706-11-2013

Developmentscontinuous quality improvement

Electronic test report Web based Integration with test equipment Combination with laptop

Advantages Improved quality (procedures,

completeness, online check) Efficiency Complete database (development of

standards)

Kwaliteitszorg Onderhoud Melkinstallaties

MEA – Milk Equipment Association

Page - 1806-11-2013

ProgramWho, what and how?How getting this farConclusions

Overview Key marks Results

Kwaliteitszorg Onderhoud Melkinstallaties

MEA – Milk Equipment Association

Page - 1906-11-2013

History

Start mid seventiesTesting by advisors,

separate maintenance Integration of testing

and maintenance by technicians (cheaper)

Integration with milk meter test

1994 project start1998 non-profit

organisation1999 certification

of technicians2006 ISO 9001

certified

Testing of milking machines

Quality system on technicians

On the way integration with milk measurement equipment and milk storage maintenance efficiency improvement

Kwaliteitszorg Onderhoud Melkinstallaties

MEA – Milk Equipment Association

Page - 2006-11-2013

Quality system by Dairy Industry Not only internally but also on farms (audits)

(KKM started in 2000) Milk – Cow – Process – Surroundings

Milk – Milking – Milk storage

KOM quality system was already available Together essential checkpoints are set

Joined system started

Kwaliteitszorg Onderhoud Melkinstallaties

MEA – Milk Equipment Association

Page - 2106-11-2013

Process quality In 1997 introduction of KKM

A national private quality system Set up by dairy industry and farmers union Focussing not only on product quality but also how milk

is produced and how cows are kept

In 1999 compulsory for all dairy farms in the Netherlands

Later on similar systems in Belgium and Germany In 2005 start of Dairy company quality systems In 2010 Foqus farm started In 2012 Foqus planet started (Foqus farm +

sustainability items)

21

Kwaliteitszorg Onderhoud Melkinstallaties

MEA – Milk Equipment Association

Page - 2206-11-2013

Quality system by Dairy IndustryAfter 10 year a stable system is

running

And if the base is good….

Now focus more on: Responsible Dairy Farming Sustainability issues

??

sustainability

Proces quality

-< 35 yrs - 25 yrs - 15 yrs present future

Qualit

y level fa

rm m

ilk W

est

ern

Euro

pe

Product quality

Content of milk

Kwaliteitszorg Onderhoud Melkinstallaties

MEA – Milk Equipment Association

Page - 2406-11-2013

- Traceability -

Farmers equipment

Dairy industrie

Milk quality

Cow health

Assurance system for

critical points

Kwaliteitszorg Onderhoud Melkinstallaties

MEA – Milk Equipment Association

Page - 2506-11-2013

ProgramWho, what and how?History, getting this farConclusions

Overview Key marks Results

Kwaliteitszorg Onderhoud Melkinstallaties

MEA – Milk Equipment Association

Page - 2606-11-2013

Conclusion/key remarksTraceabilityJoined interest !Good qualityResponsibilityIndependent Cost efficient Wide acceptanceOpen communication

Kwaliteitszorg Onderhoud Melkinstallaties

MEA – Milk Equipment Association

Page - 2706-11-2013

Milk quality - bacterial count (single results)

%>100.000/ml

0,00

0,50

1,00

1,50

2,00

1995

1996

1997

1998

1999

2000

2001

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

average

0

5.000

10.000

15.000

20.000

1995

1996

1997

1998

1999

2000

2001

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

Source: Qlip NV

Kwaliteitszorg Onderhoud Melkinstallaties

MEA – Milk Equipment Association

Page - 2806-11-2013

Milk quality - somatic cell count (single results)

average

180.000

190.000

200.000

210.000

220.000

230.000

240.000

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

%>400.000/ml

0,00

1,00

2,00

3,00

4,00

5,00

6,00

7,00

8,00

9,00

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

Source: Qlip NV

Kwaliteitszorg Onderhoud Melkinstallaties

MEA – Milk Equipment Association

Page - 2906-11-2013

Milk quality - inhibitors

% penalized

0

0,02

0,04

0,06

0,08

0,1

0,12

0,14

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

Source: Qlip NV

Kwaliteitszorg Onderhoud Melkinstallaties

MEA – Milk Equipment Association

Page - 3006-11-2013

Does it work ?Improved milk quality over the

yearsLarger access in the

international dairy market Maintaining appreciation of

dairy farming by societyEconomically powerful dairy

chain (farms and industry)

Kwaliteitszorg Onderhoud Melkinstallaties

MEA – Milk Equipment Association

Page - 31

Questions

06-11-2013

Thanks

“Quality” we make it together