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Independent non-profit organization
Peter Huijsmans
Kwaliteitszorg Onderhoud Melkinstallaties
(Quality care on maintenance of milk equipment)
Kwaliteitszorg Onderhoud Melkinstallaties
MEA – Milk Equipment Association
Page - 206-11-2013
ProgramWho, what and how?How getting this farConclusions
Overview Key marks Results
Kwaliteitszorg Onderhoud Melkinstallaties
MEA – Milk Equipment Association
Page - 306-11-2013
Board KOMFederation Agro Technics –
Section Milking Technics (Suppliers)
CRV (Breeding organisations)LTO (Farmers organisation)Wageningen UR (Scientific
advisor)
Kwaliteitszorg Onderhoud Melkinstallaties
MEA – Milk Equipment Association
Page - 406-11-2013
Mission of KOM: A service orientated independent
non-profit organisation aimed on monitoring and improving quality of the regular maintenance of milking machines, milk storage systems and milk recording devices in the Netherlands
KOM is ISO 9001 certified
Kwaliteitszorg Onderhoud Melkinstallaties
MEA – Milk Equipment Association
Page - 506-11-2013
Organisation
D a ta -p ro ce ss ing /ch eck ing(1 ,8 fte )
O ff ice m an a ge r / H e a d d a ta -p ro cess ing
(0 ,9 fte )
F ie ld w o rke rs(4 ,0 fte )
D ire c to r(1 fte )
Total 7,7 fte (8 persons)
Kwaliteitszorg Onderhoud Melkinstallaties
MEA – Milk Equipment Association
Page - 606-11-2013
Finances Annual turnover € 600.000,-
KOM fee a. € 18,50 + € 0,20 per cluster on maintenance
reportb. € 0,23 per jar or € 0,75 per meter on annual
checking
Approvals and annual checking's Other work and sales of products
(Breeding Organisations and WUR(ICAR))
Courses / examination
Kwaliteitszorg Onderhoud Melkinstallaties
MEA – Milk Equipment Association
Page - 706-11-2013
KOM - Quality system
A. Milking machine maintenance B. Milk storage maintenance
(bulk tank and milk cooler)C. Milk recording accuracy
Clients:Milking machine industryDairy industryBreeding organisations
Kwaliteitszorg Onderhoud Melkinstallaties
MEA – Milk Equipment Association
Page - 806-11-2013
How? Registration of all test reports Annual training program
Actualize information/new developments
Evaluation of test reports per technician Testing of equipment used by
techniciansRandom check on farmsDissemination
Kwaliteitszorg Onderhoud Melkinstallaties
MEA – Milk Equipment Association
Page - 906-11-2013
How? (continued)Training programs for technicians
(Certification)Acceptance tests for milk meters
(new equipment)Develop new standards and
reportsQuality check on milk recording
(on farm re-check)
Kwaliteitszorg Onderhoud Melkinstallaties
MEA – Milk Equipment Association
Page - 1006-11-2013
Certificate courseMandatoryEducation
School Company training Experience Four modules
Examination
Kwaliteitszorg Onderhoud Melkinstallaties
MEA – Milk Equipment Association
Page - 1106-11-2013
To maintain certificateMandatory annual instructionAt least 10 reports per yearRandom quality check
on farm test 5 test reports
Kwaliteitszorg Onderhoud Melkinstallaties
MEA – Milk Equipment Association
Page - 1206-11-2013
KOM - Quality system
A. Milking machine maintenance B. Milk storage maintenance
(bulk tank and milk cooler)C. Milk recording by milk meters
en jars
Kwaliteitszorg Onderhoud Melkinstallaties
MEA – Milk Equipment Association
Page - 1306-11-2013
A. Milking machine maintenance
Registration of reportsand quality check
Test report ID (KOM number) Planning (website and going to
online registration) Random checks (2%) Monthly survey reports Annual report of results
Kwaliteitszorg Onderhoud Melkinstallaties
MEA – Milk Equipment Association
Page - 1406-11-2013
Some figures (2012)7 Brands (Suppliers)105 Milking machine dealers425 Certified technicians26.500 reports (total)18.500 Farmers
Kwaliteitszorg Onderhoud Melkinstallaties
MEA – Milk Equipment Association
Page - 1506-11-2013
Test reports
0
10
20
30
40
50
60
70
1978 19821986 19901994 19982002 20042006 20082010 2012
Farmers Reports
Kwaliteitszorg Onderhoud Melkinstallaties
MEA – Milk Equipment Association
Page - 1606-11-2013
Type of parlours Number of farms
Type 2010 2011 2012
Rotary 740 779 820
Tie stall 1997 1835 1680
Tandem 975 881 804
Automatic milk system 2252 2586 2953
Harringbone 12520 9860 9153
Swing over 162 211
Parallel (side by side) 2039 3025 3254
Total 20523 19128 18880
Number of AM systems (boxes/stands) 3503 4035 4527
Kwaliteitszorg Onderhoud Melkinstallaties
MEA – Milk Equipment Association
Page - 1706-11-2013
Developmentscontinuous quality improvement
Electronic test report Web based Integration with test equipment Combination with laptop
Advantages Improved quality (procedures,
completeness, online check) Efficiency Complete database (development of
standards)
Kwaliteitszorg Onderhoud Melkinstallaties
MEA – Milk Equipment Association
Page - 1806-11-2013
ProgramWho, what and how?How getting this farConclusions
Overview Key marks Results
Kwaliteitszorg Onderhoud Melkinstallaties
MEA – Milk Equipment Association
Page - 1906-11-2013
History
Start mid seventiesTesting by advisors,
separate maintenance Integration of testing
and maintenance by technicians (cheaper)
Integration with milk meter test
1994 project start1998 non-profit
organisation1999 certification
of technicians2006 ISO 9001
certified
Testing of milking machines
Quality system on technicians
On the way integration with milk measurement equipment and milk storage maintenance efficiency improvement
Kwaliteitszorg Onderhoud Melkinstallaties
MEA – Milk Equipment Association
Page - 2006-11-2013
Quality system by Dairy Industry Not only internally but also on farms (audits)
(KKM started in 2000) Milk – Cow – Process – Surroundings
Milk – Milking – Milk storage
KOM quality system was already available Together essential checkpoints are set
Joined system started
Kwaliteitszorg Onderhoud Melkinstallaties
MEA – Milk Equipment Association
Page - 2106-11-2013
Process quality In 1997 introduction of KKM
A national private quality system Set up by dairy industry and farmers union Focussing not only on product quality but also how milk
is produced and how cows are kept
In 1999 compulsory for all dairy farms in the Netherlands
Later on similar systems in Belgium and Germany In 2005 start of Dairy company quality systems In 2010 Foqus farm started In 2012 Foqus planet started (Foqus farm +
sustainability items)
21
Kwaliteitszorg Onderhoud Melkinstallaties
MEA – Milk Equipment Association
Page - 2206-11-2013
Quality system by Dairy IndustryAfter 10 year a stable system is
running
And if the base is good….
Now focus more on: Responsible Dairy Farming Sustainability issues
??
sustainability
Proces quality
-< 35 yrs - 25 yrs - 15 yrs present future
Qualit
y level fa
rm m
ilk W
est
ern
Euro
pe
Product quality
Content of milk
Kwaliteitszorg Onderhoud Melkinstallaties
MEA – Milk Equipment Association
Page - 2406-11-2013
- Traceability -
Farmers equipment
Dairy industrie
Milk quality
Cow health
Assurance system for
critical points
Kwaliteitszorg Onderhoud Melkinstallaties
MEA – Milk Equipment Association
Page - 2506-11-2013
ProgramWho, what and how?History, getting this farConclusions
Overview Key marks Results
Kwaliteitszorg Onderhoud Melkinstallaties
MEA – Milk Equipment Association
Page - 2606-11-2013
Conclusion/key remarksTraceabilityJoined interest !Good qualityResponsibilityIndependent Cost efficient Wide acceptanceOpen communication
Kwaliteitszorg Onderhoud Melkinstallaties
MEA – Milk Equipment Association
Page - 2706-11-2013
Milk quality - bacterial count (single results)
%>100.000/ml
0,00
0,50
1,00
1,50
2,00
1995
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
average
0
5.000
10.000
15.000
20.000
1995
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
Source: Qlip NV
Kwaliteitszorg Onderhoud Melkinstallaties
MEA – Milk Equipment Association
Page - 2806-11-2013
Milk quality - somatic cell count (single results)
average
180.000
190.000
200.000
210.000
220.000
230.000
240.000
1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012
%>400.000/ml
0,00
1,00
2,00
3,00
4,00
5,00
6,00
7,00
8,00
9,00
1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012
Source: Qlip NV
Kwaliteitszorg Onderhoud Melkinstallaties
MEA – Milk Equipment Association
Page - 2906-11-2013
Milk quality - inhibitors
% penalized
0
0,02
0,04
0,06
0,08
0,1
0,12
0,14
1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012
Source: Qlip NV
Kwaliteitszorg Onderhoud Melkinstallaties
MEA – Milk Equipment Association
Page - 3006-11-2013
Does it work ?Improved milk quality over the
yearsLarger access in the
international dairy market Maintaining appreciation of
dairy farming by societyEconomically powerful dairy
chain (farms and industry)
Kwaliteitszorg Onderhoud Melkinstallaties
MEA – Milk Equipment Association
Page - 31
Questions
06-11-2013
Thanks
“Quality” we make it together
