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How To SelectA Parking Operator
Parking Industry ExpoChicago - March 2013
www.npapark.org
Presenter:Jeff Wolfe
The Car Park
Company
LOGO
How To SelectA Parking Operator
Parking Industry ExpoChicago - March 2013
www.npapark.org
Presenter:Jeff Wolfe
The Car Park
Understanding Agreement Types:
Lease Agreement
Concession Agreement
Contract Agreement
Management Agreement
Understanding Agreement Types:
Lease Agreement
Concession Agreement
Contract Agreement
Management Agreement
Select Agreements Based On Goals
Performance Financials Terms
Select Agreements Based On Goals
Performance Financials Terms
7 Decision Points To Select An Operator
Revenue
Legal Experience
Time
Text
NPA Publication:
ControlRisk
7 Decision Points To Select An Operator
Revenue
Legal Experience
Time
Text
NPA Publication:
ControlRisk
Type Of Selection Process
INFORMAL Takes many different forms
FORMAL RFP
Request For Proposal RFQ
Request For Qualifications RFB
Request For Bid
Important in the formal process: •A defensible RFP methodology that applies fairly to all bidders •Consistent practices for checking references•Apples to apples comparisons for selection process
Type Of Selection Process
INFORMAL Takes many different forms
FORMAL RFP
Request For Proposal RFQ
Request For Qualifications RFB
Request For Bid
Important in the formal process: •A defensible RFP methodology that applies fairly to all bidders •Consistent practices for checking references•Apples to apples comparisons for selection process
Level Playing Field & Clear Requirements
Formal AddendumsSubmittal Of Questions
Responses In Writing
Pre-Submittal Meeting•Equal Notice•Equal Opportunity For Questions•Setting Clear Expectations For Agenda And Duration of Meeting
•Helps Avoid Problems “I didn’t understand.” “I didn’t know.”
More Competitive
Limits The Number Of Bidders
Level Playing Field & Clear Requirements
Formal AddendumsSubmittal Of Questions
Responses In Writing
Pre-Submittal Meeting•Equal Notice•Equal Opportunity For Questions•Setting Clear Expectations For Agenda And Duration of Meeting
•Helps Avoid Problems “I didn’t understand.” “I didn’t know.”
More Competitive
Limits The Number Of Bidders
Reviews And Rankings
PROPOSALSSCREENEDFORCOMPLETE-NESS AND ADHERENCE TO THE PROPOSAL DOCUMENT
FORMAL SCORING SHEETS BY EACH SELECTION MEMBER
GROUP DISCUSSION
FINAL TABULATION
Do you bring in a consultant to help the process and lend expertise?
Reviews And Rankings
PROPOSALSSCREENEDFORCOMPLETE-NESS AND ADHERENCE TO THE PROPOSAL DOCUMENT
FORMAL SCORING SHEETS BY EACH SELECTION MEMBER
GROUP DISCUSSION
FINAL TABULATION
Do you bring in a consultant to help the process and lend expertise?
Parking Operator Selection Interviews
• Limit The Number Of Proposers
• Know The Number Of Participants In Advance
• Require The On-Site Manager To Be Present
• Limit The Time For “Canned” Presentations
• Have Specific Questions For Each Proposer And Special Questions For Each
• Allow Plenty of Time For Q&A
Parking Operator Selection Interviews
• Limit The Number Of Proposers
• Know The Number Of Participants In Advance
• Require The On-Site Manager To Be Present
• Limit The Time For “Canned” Presentations
• Have Specific Questions For Each Proposer And Special Questions For Each
• Allow Plenty of Time For Q&A
Parking Operator References
Check References Before Interviews As You May Have Additional Questions
Based On What You Hear FromCurrent Clients
Parking Operator References
Check References Before Interviews As You May Have Additional Questions
Based On What You Hear FromCurrent Clients
The Final Selection
The Final Selection
Contract Negotiations
• Government Contracts Either accepted or not during the process
• Private Sector Indemnification language Expense responsibility Security Fees
• Prepare for a transition Prepare for lack of data transfer Inform employees and allow the new operator access Inform tenants and customers of the change
• And Plan, Plan and Plan……
Contract Negotiations
• Government Contracts Either accepted or not during the process
• Private Sector Indemnification language Expense responsibility Security Fees
• Prepare for a transition Prepare for lack of data transfer Inform employees and allow the new operator access Inform tenants and customers of the change
• And Plan, Plan and Plan……
National Parking Association
NEW – Parking Demand Report 2013
NEW – Parking Tech Trends Report 2012
Parking Purchasing Power Report 2012
Parking In America Rate Study 2012
Parking in Perspective Size & Scope of Parking In America 2011
www.NPApark.orgUnderstanding dynamics driving parking conditions
demand, technology, purchasing…
National Parking Association
NEW – Parking Demand Report 2013
NEW – Parking Tech Trends Report 2012
Parking Purchasing Power Report 2012
Parking In America Rate Study 2012
Parking in Perspective Size & Scope of Parking In America 2011
www.NPApark.orgUnderstanding dynamics driving parking conditions
demand, technology, purchasing…
National Parking Association
Benefits of Membership: Knowledge, Networks, Best Practices -Access to Top Industry Experts & Researchers
-Access to Audit, Finance, P3 & Investment Consultants
NPA Member Benefits Peer Networks, Opportunity to Join a Leadership Council Members Only Access to NPA directories & reports
Member rates on Prestigious PCC How to Manuals Member rates on Monthly Webinars, Training & Certification
Award-winning PARKING magazine Member Center
Member Directory International Buyer’s Guide
NPA Affinity Program Weekly NPA NewsBrief Monthly NPA eNews
NPA Issue Alerts
National Parking Association
Benefits of Membership: Knowledge, Networks, Best Practices -Access to Top Industry Experts & Researchers
-Access to Audit, Finance, P3 & Investment Consultants
NPA Member Benefits Peer Networks, Opportunity to Join a Leadership Council Members Only Access to NPA directories & reports
Member rates on Prestigious PCC How to Manuals Member rates on Monthly Webinars, Training & Certification
Award-winning PARKING magazine Member Center
Member Directory International Buyer’s Guide
NPA Affinity Program Weekly NPA NewsBrief Monthly NPA eNews
NPA Issue Alerts
Thank You Parking ProfessionalsFor Your Dedication to Parking Management &
Your Parkers
Selecting A Parking OperatorJeff WolfeThe Car Park, Inc.jeffwolfe@carparkusa.com
www.npapark.org
Jeff WolfeNPA Board Chair
Thank You Parking ProfessionalsFor Your Dedication to Parking Management &
Your Parkers
Selecting A Parking OperatorJeff WolfeThe Car Park, Inc.jeffwolfe@carparkusa.com
www.npapark.org
Jeff WolfeNPA Board Chair
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