Hosted Search Value Proposition - Discover Technologies...1 Hosted Search Value Proposition Years...

Hosted Search Value Proposition

Author: NatalyaVoskresenskaya SharePointArchitect

Date: May2015

Contents

HostedSearchValueProposition.................................................................................................................................... 1

HostedEnterpriseSearchOffering.................................................................................................................................. 1

DiscoverTechnologiesHostedSearchOffering................................................................................................................. 2

SearchAdministrationandCustomizations....................................................................................................................... 2

SearchVisualExperience............................................................................................................................................... 3

SupportandManagement............................................................................................................................................. 4

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1

Hosted Search Value Proposition

Yearsago,companieswerefacedwiththeproblemofwhattodowiththeevergrowingaccumulationofdatathattheycouldnotdiscard;eitherbecausetheyhadtostorethisdatabasedonindustryregulationsortheyjustsimplystoreditfollowingthepowerfulstatementthat“knowledgeispower.”Withthecostofstoragenotbeinganissueanymore,companiescontinuedgatheringandstoringthedataandcontentinallofitsvariousforms–especiallyunstructuredcontentsuchasemails,instantmessages,electronicandpaperdocuments,images,video,voiceandwebpages.AllofwhichmakeupthemajorityofalldatastoredbyITdepartmentsandserviceprovidersandthisisdoublingeverytwoyearsorsooner.Intheinformationage,easyaccesstocontentordataandtheabilitytomanageinformationthroughoutitslifecycleismission-critical.Unfortunately,dataandinformationstoredinenterpriserepositoriesisoftensiloedandpresentschallengesforuserswhoneedtoaccesslegacyenterpriseinformationholistically.Withsearchintegrationintotheenterprise,theissueoftappingintothecontentwassomewhatsolved,butorganizationswerenotreadytogrowanin-housesearchpracticeorinvestintoengagingsearchprofessionalservices.Asaresult,thesearchsolvedonlypartoftheissueofdataaccess,whiletheseotherglaringproblemsstillexistinachievingtheultimategoalsthatdriveEnterprise

Searchinitiatives:

h IntegrationofSearchwithinternalapplicationsiscostlyandsomecontentisstillinsiloedrepositoriesthatarenotaccessedbyEnterpriseSearchandothersearchisoftenimplementedasproductadd-ons.

h Contentisoutdatedandsearchteamsareeithernon-existingorunderstaffed,thusmakingithardtomaintain,tuneandimprovetheprocessofgleaminginformationoutofvastbodyofdataeasily,virtuallyimpossible.

h Utilizationofsearchisunknownandanalysisontheareasofimprovementonthequalityofsearchcanbejustaguess.

h Doesn’tsupporttoday’smobileclients.

h Initialimplementationofsearchisverybudgetandtimeintensive,ittakesmonthsbeforethego-live.

h Searchinfrastructureisnoteasytoscaleupordowntoaccommodateeverchangingdemand.

TheburdensofembarkingontheEnterpriseSearchendeavorcanbeoverwhelming,complicatedandtoocostlyfromtheverybeginning.Youmustalsofactorinthecostofmaintenanceandgettingitjustrightcanbeverypriceywhileconsumingtimeandresources. In thisdifficulteconomy,mostcompaniesdonothavefinancialandhumanresourcesnecessary toaccomplish thedesirableend-stateofsearch.

Hosted Enterprise Search Offering

Whiletherearequiteafewhostedinfrastructureofferingsonthemarket,theonethatstandsoutisMicrosoftAzure.There’snosteeplearningcurvewithAzureandcompaniesquicklystartderivingvaluefromAzurewithinhours.Azuregivesyouaccesstothesametechnologythatmillionsofbusinessestrustandusetoday.Azureisidealtosupportbothmassivescaleoutandsmalldeploymentswhenyouneedcontroloverthesearchsolution,butdon’twanttheburdenofcontrolovertheunderlyingoperatingsystemanditsmaintenance.

With the enterprise search solution hosted in Azure, you don’t need to know how search works or how to set it up. Withthisapproach,companiesarealsoavoidingtheupfrontinvestmentintohardware,softwareandtheinitialinfrastructuresetup.There isalsoongoingcostsavingsassociatedwithquickandeasyscalabilityandnothaving tomaintain/upgradehardwareorsoftware.

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Discover Technologies Hosted Search Offering

Discover Technologies has developed an economical Search as a Service solution that allows you to offload the care andmaintenanceofyourenterpriseorpublicsearchplatformtoourcloud-hostedarchitectureinAzure.Thisserviceleveragesourmanyyearsofexperiencedesigningandimplementingsearcharchitecturesandreliableinfrastructuresthatarescalabletomeetyourusagerequirements.Beyondthebenefitsofarobustsearcharchitecture,ourCloudHostedSearchplatformalsosupportsotherDiscoverTechnologiesproductsproventoenhanceuserexperienceandtoprovideahighlevelofcontrolandcustomizationoverthesearchinfrastructure.

Search Administration and Customizations

Beyondwhatotherhostedsearchprovidersmayoffer,DiscoverTechnologieshostedsearchconsistsofawidevarietyoftoolsandproductsthatenableorganizationstomeetuniquebusinessneedsandtodeliveratrulyintegratedenterprisesearchsolutionthatprovidesaholisticviewintotheenterprise’sinformation.BelowisafeaturecomparisonchartthatquicklyshowstheextendedfeaturesofDiscoverTechnologiesHostedSearchoption.

Feature Microsoft Azure Discover Technologies

AdvancedContentProcessing ✓ ✓ContinuousCrawl ✓ ✓CustomEntityExtraction ✓ConfigurableContentProcessing ✓EnhancementtotheProcessedContent ✓HybridSearch ✓ ✓ManageSearchSchema ✓ ✓AdvanceSearchSchemaManagement ✓RESTfulQueryAPI/QueryOM ✓ ✓ContentAPI ✓SearchConnectorFramework ✓ ✓DocumentumConnector ✓CustomApplicationsConnector ✓TunableRelevancy ✓ ✓RulesBasedContentProcessing ✓DocumentsPreviewRenderingPriortoIndexing ✓SpeechtoTextRecognition(VideoIndexing) ✓508Compliance ✓

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Search Visual Experience

Furtherthanthebenefitsofarobustsearcharchitecture,ourCloudHostedSearchplatformalsosupportsotherDiscoverTechnologiesproductsproventoenhanceuserexperience,suchas:

h DiscoverPointViewerforviewingfilesviaabrowserwithoutadesktopclient

h MostRelevantPageNavigation(MRPNav)forviewingmostrelevantpagesrelatedtoqueriessimplybyhoveringoversearchsuggestions

h Speech-to-textrecognitionandfulltextsearchofvideofileswiththeabilitytogodirectlytothepartofthevideothatisrelevanttothesearchquery

h DiscoverPointPeopleforidentifyingpeoplewithinyourorganizationwhoarerelatedtoasearchquery

Feature Microsoft Azure Discover Technologies

Refiners ✓ ✓PeopleSearch ✓ ✓DiscoveredExperts ✓DiscoveredBusinessTerms ✓GraphicalRefiners ✓ ✓QuickDocumentPreviews ✓DocumentPreviewsforNon-officeFiles ✓MostRelevantPagesPreview ✓RelevantPagelinks ✓SearchwithintheDocumentPreview ✓MobileUI ✓RealTimeDocumentPreviewSecurityCheck ✓AccessibilityandWCAGCompliance ✓VideoFilesPreview ✓VideoFilesFullTextSearch ✓SearchVertical:“Conversations” ✓ ✓SearchVertical:“People” ✓ ✓SearchVertical:“Video” ✓ ✓TunableRelevancy ✓ ✓

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DiscoverTechnologieshostedsearchisofferedinthreedifferentiterationsthatincludethesamefeatures,butrangeinsizetofitanytypeofdeployment:small,mediumandlarge.Anyofthesepackagescanbedeployedinlessthanadayandallpackagedfarmscenariosprovidefailover,redundantindexesand“AlwaysOn”SQLarchitecture.Wewillmonitorandmanagethededicatedsearchinfrastructurewiththesupportofourindustryrenownedsearchexpertsrelievinganddeliver1stclassprofessionalservicesandenterprisesearchsupport.

Support and Management

Feature Microsoft Azure Discover Technologies

RedundantIndexes ✓ResourcesManagement ✓ ✓CrawlStatisticsReporting ✓ ✓SearchUtilizationReporting ✓ ✓AlwaysOnSQLArchitecture ✓NetworkMonitoring ✓FirstClassConsultingServices(included) ✓FirstClassSearchSupport ✓AlertsSubscription ✓

DiscoverTechnologiesHostedSearchisamanagedserviceinthecloudandmakesitsimpleandcost-effectivetosetup,maintain,andscaleasearchsolutionforwebsites,enterpriseportalsorapplications.Companiescanquicklyaddrichsearchcapabilitiestotheirenterprisebodyofcontentwithoutneedingtobecomesearchexpertsorworryingabouthardwareprovisioning,setup,andmaintenance.

For information on Discover Technologies products and services, contact us. We’d love to hear from you!

Phone: 800-368-2344Office: 13241 Woodland Park Road, Suite 610, Herndon, VA 20171

E-mail (General Inquiries): info@discovertechnologies.comE-mail (Sales Inquiries): Brian Vernon, bvernon@discovertechnologies.comWeb: DiscoverTechnologies.com