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Hosted Search Value Proposition
Author: NatalyaVoskresenskaya SharePointArchitect
Date: May2015
Contents
HostedSearchValueProposition.................................................................................................................................... 1
HostedEnterpriseSearchOffering.................................................................................................................................. 1
DiscoverTechnologiesHostedSearchOffering................................................................................................................. 2
SearchAdministrationandCustomizations....................................................................................................................... 2
SearchVisualExperience............................................................................................................................................... 3
SupportandManagement............................................................................................................................................. 4
DiscoverTechnologies.com | 703-288-9696 | [email protected]
1
Hosted Search Value Proposition
Yearsago,companieswerefacedwiththeproblemofwhattodowiththeevergrowingaccumulationofdatathattheycouldnotdiscard;eitherbecausetheyhadtostorethisdatabasedonindustryregulationsortheyjustsimplystoreditfollowingthepowerfulstatementthat“knowledgeispower.”Withthecostofstoragenotbeinganissueanymore,companiescontinuedgatheringandstoringthedataandcontentinallofitsvariousforms–especiallyunstructuredcontentsuchasemails,instantmessages,electronicandpaperdocuments,images,video,voiceandwebpages.AllofwhichmakeupthemajorityofalldatastoredbyITdepartmentsandserviceprovidersandthisisdoublingeverytwoyearsorsooner.Intheinformationage,easyaccesstocontentordataandtheabilitytomanageinformationthroughoutitslifecycleismission-critical.Unfortunately,dataandinformationstoredinenterpriserepositoriesisoftensiloedandpresentschallengesforuserswhoneedtoaccesslegacyenterpriseinformationholistically.Withsearchintegrationintotheenterprise,theissueoftappingintothecontentwassomewhatsolved,butorganizationswerenotreadytogrowanin-housesearchpracticeorinvestintoengagingsearchprofessionalservices.Asaresult,thesearchsolvedonlypartoftheissueofdataaccess,whiletheseotherglaringproblemsstillexistinachievingtheultimategoalsthatdriveEnterprise
Searchinitiatives:
h IntegrationofSearchwithinternalapplicationsiscostlyandsomecontentisstillinsiloedrepositoriesthatarenotaccessedbyEnterpriseSearchandothersearchisoftenimplementedasproductadd-ons.
h Contentisoutdatedandsearchteamsareeithernon-existingorunderstaffed,thusmakingithardtomaintain,tuneandimprovetheprocessofgleaminginformationoutofvastbodyofdataeasily,virtuallyimpossible.
h Utilizationofsearchisunknownandanalysisontheareasofimprovementonthequalityofsearchcanbejustaguess.
h Doesn’tsupporttoday’smobileclients.
h Initialimplementationofsearchisverybudgetandtimeintensive,ittakesmonthsbeforethego-live.
h Searchinfrastructureisnoteasytoscaleupordowntoaccommodateeverchangingdemand.
TheburdensofembarkingontheEnterpriseSearchendeavorcanbeoverwhelming,complicatedandtoocostlyfromtheverybeginning.Youmustalsofactorinthecostofmaintenanceandgettingitjustrightcanbeverypriceywhileconsumingtimeandresources. In thisdifficulteconomy,mostcompaniesdonothavefinancialandhumanresourcesnecessary toaccomplish thedesirableend-stateofsearch.
Hosted Enterprise Search Offering
Whiletherearequiteafewhostedinfrastructureofferingsonthemarket,theonethatstandsoutisMicrosoftAzure.There’snosteeplearningcurvewithAzureandcompaniesquicklystartderivingvaluefromAzurewithinhours.Azuregivesyouaccesstothesametechnologythatmillionsofbusinessestrustandusetoday.Azureisidealtosupportbothmassivescaleoutandsmalldeploymentswhenyouneedcontroloverthesearchsolution,butdon’twanttheburdenofcontrolovertheunderlyingoperatingsystemanditsmaintenance.
With the enterprise search solution hosted in Azure, you don’t need to know how search works or how to set it up. Withthisapproach,companiesarealsoavoidingtheupfrontinvestmentintohardware,softwareandtheinitialinfrastructuresetup.There isalsoongoingcostsavingsassociatedwithquickandeasyscalabilityandnothaving tomaintain/upgradehardwareorsoftware.
DiscoverTechnologies.com | 703-288-9696 | [email protected]
DiscoverTechnologies.com | 703-288-9696 | [email protected] 2
Discover Technologies Hosted Search Offering
Discover Technologies has developed an economical Search as a Service solution that allows you to offload the care andmaintenanceofyourenterpriseorpublicsearchplatformtoourcloud-hostedarchitectureinAzure.Thisserviceleveragesourmanyyearsofexperiencedesigningandimplementingsearcharchitecturesandreliableinfrastructuresthatarescalabletomeetyourusagerequirements.Beyondthebenefitsofarobustsearcharchitecture,ourCloudHostedSearchplatformalsosupportsotherDiscoverTechnologiesproductsproventoenhanceuserexperienceandtoprovideahighlevelofcontrolandcustomizationoverthesearchinfrastructure.
Search Administration and Customizations
Beyondwhatotherhostedsearchprovidersmayoffer,DiscoverTechnologieshostedsearchconsistsofawidevarietyoftoolsandproductsthatenableorganizationstomeetuniquebusinessneedsandtodeliveratrulyintegratedenterprisesearchsolutionthatprovidesaholisticviewintotheenterprise’sinformation.BelowisafeaturecomparisonchartthatquicklyshowstheextendedfeaturesofDiscoverTechnologiesHostedSearchoption.
Feature Microsoft Azure Discover Technologies
AdvancedContentProcessing ✓ ✓ContinuousCrawl ✓ ✓CustomEntityExtraction ✓ConfigurableContentProcessing ✓EnhancementtotheProcessedContent ✓HybridSearch ✓ ✓ManageSearchSchema ✓ ✓AdvanceSearchSchemaManagement ✓RESTfulQueryAPI/QueryOM ✓ ✓ContentAPI ✓SearchConnectorFramework ✓ ✓DocumentumConnector ✓CustomApplicationsConnector ✓TunableRelevancy ✓ ✓RulesBasedContentProcessing ✓DocumentsPreviewRenderingPriortoIndexing ✓SpeechtoTextRecognition(VideoIndexing) ✓508Compliance ✓
DiscoverTechnologies.com | 703-288-9696 | [email protected] 3
Search Visual Experience
Furtherthanthebenefitsofarobustsearcharchitecture,ourCloudHostedSearchplatformalsosupportsotherDiscoverTechnologiesproductsproventoenhanceuserexperience,suchas:
h DiscoverPointViewerforviewingfilesviaabrowserwithoutadesktopclient
h MostRelevantPageNavigation(MRPNav)forviewingmostrelevantpagesrelatedtoqueriessimplybyhoveringoversearchsuggestions
h Speech-to-textrecognitionandfulltextsearchofvideofileswiththeabilitytogodirectlytothepartofthevideothatisrelevanttothesearchquery
h DiscoverPointPeopleforidentifyingpeoplewithinyourorganizationwhoarerelatedtoasearchquery
Feature Microsoft Azure Discover Technologies
Refiners ✓ ✓PeopleSearch ✓ ✓DiscoveredExperts ✓DiscoveredBusinessTerms ✓GraphicalRefiners ✓ ✓QuickDocumentPreviews ✓DocumentPreviewsforNon-officeFiles ✓MostRelevantPagesPreview ✓RelevantPagelinks ✓SearchwithintheDocumentPreview ✓MobileUI ✓RealTimeDocumentPreviewSecurityCheck ✓AccessibilityandWCAGCompliance ✓VideoFilesPreview ✓VideoFilesFullTextSearch ✓SearchVertical:“Conversations” ✓ ✓SearchVertical:“People” ✓ ✓SearchVertical:“Video” ✓ ✓TunableRelevancy ✓ ✓
DiscoverTechnologies.com | 703-288-9696 | [email protected] 4
DiscoverTechnologieshostedsearchisofferedinthreedifferentiterationsthatincludethesamefeatures,butrangeinsizetofitanytypeofdeployment:small,mediumandlarge.Anyofthesepackagescanbedeployedinlessthanadayandallpackagedfarmscenariosprovidefailover,redundantindexesand“AlwaysOn”SQLarchitecture.Wewillmonitorandmanagethededicatedsearchinfrastructurewiththesupportofourindustryrenownedsearchexpertsrelievinganddeliver1stclassprofessionalservicesandenterprisesearchsupport.
Support and Management
Feature Microsoft Azure Discover Technologies
RedundantIndexes ✓ResourcesManagement ✓ ✓CrawlStatisticsReporting ✓ ✓SearchUtilizationReporting ✓ ✓AlwaysOnSQLArchitecture ✓NetworkMonitoring ✓FirstClassConsultingServices(included) ✓FirstClassSearchSupport ✓AlertsSubscription ✓
DiscoverTechnologiesHostedSearchisamanagedserviceinthecloudandmakesitsimpleandcost-effectivetosetup,maintain,andscaleasearchsolutionforwebsites,enterpriseportalsorapplications.Companiescanquicklyaddrichsearchcapabilitiestotheirenterprisebodyofcontentwithoutneedingtobecomesearchexpertsorworryingabouthardwareprovisioning,setup,andmaintenance.
For information on Discover Technologies products and services, contact us. We’d love to hear from you!
Phone: 800-368-2344Office: 13241 Woodland Park Road, Suite 610, Herndon, VA 20171
E-mail (General Inquiries): [email protected] (Sales Inquiries): Brian Vernon, [email protected]: DiscoverTechnologies.com