Helping You Succeed

Helping You Succeed

Documentation Processes for

Platform Technologies

Overview

Introduction A Document is Born Tools to Help You

Introduction

Platform Technologies Documentation exists to provide a way to communicate with customers, business partners, and other departments at J.D. Edwards.

Documentation helps you succeed at your job by recording what you do and presenting it to the rest of the world.

A Document is Born

Author/Primary Contact/Content Owner requests documentation, communicates with writer about content, objectives, and timeline and provides rough draft. This person owns the paper from start to finish and is responsible for all content.

A Document is Born

Writer assimilates material into usable, workable next draft and returns to author/contact/content owner for comments and revisions.

A Document is Born

After author/primary contact/owner is satisfied with document, writer sends out for review requesting last-minute comments, corrections, and suggestions.

A Document is Born

After incorporating all final changes, writer issues Knowledge Alert and publishes final version of document on Knowledge Garden.

Tools to Help You

Documentation Specialist/Technical Writer Oversees documentation production Manages Document Library on Knowledge Garden Assists with writing Edits for standards, consistency, format, and clarity Provides tools (templates, forms, etc.) Participates as necessary in project meetings Does whatever is necessary to help you get that document

published

Tools to Help You

Documentation Specification Form – optional, but assures faster and more accurate document production.

Tools to Help You

Templates provided for your convenience are available in \\devs2\groups$\OneWorld_Documentation\Platform Technologies\Documents\Document Templates

Tools to Help You

All of this information is available on the Knowledge Garden under Home / Employee / Product / Software Engineering / Platform Technologies / Documentation Processes

Questions?Questions?

Contact Bill CalkinsSenior Writer/Documentation Specialist

303-334-8942

bill_calkins@jdedwards.com

Contact Bill CalkinsSenior Writer/Documentation Specialist

303-334-8942

bill_calkins@jdedwards.com