Gateway: New Tools for the Traveler

Gateway: New Tools Gateway: New Tools for the Travelerfor the Traveler

David ZavatteroDavid ZavatteroIllinois DOTIllinois DOT

ITS Midwest Annual MeetingITS Midwest Annual MeetingChicago, ILChicago, ILFebruary 7, 2006February 7, 2006

New Tools OverviewNew Tools Overview Navigation ToolsNavigation Tools More Camera SnapshotsMore Camera Snapshots Wireless Access to Travel Wireless Access to Travel

TimesTimes Comparative Historical DataComparative Historical Data E-mail Traffic AlertsE-mail Traffic Alerts

Gateway Navigation ToolsGateway Navigation Tools

“Live”, Clickable Icons on Map

Multiple “Layers”

Customer Feedback Customer Feedback New Feature Suggestions - www.gcmtravel.com

Broader Geographic Coverage

7%

PDA/Wireless Services

31%

Historical Data27%

Misc.14%

Cameras7%

Look/Feel13%

Links1%

Camera Snapshot OverviewCamera Snapshot Overview

Over 100 snapshots now available

Image age given, generally 2-5 minutes

Images from Temporary and Permanent Cameras

Orientation Views

Wireless Travel TimesWireless Travel Times May 20May 20thth, 2005 launch, 2005 launch Over 200,000 Hits thru December Over 200,000 Hits thru December www.gcmtravel.com/gcm/cqt.jspwww.gcmtravel.com/gcm/cqt.jsp

Developed for lowest common Developed for lowest common denominator devicesdenominator devices

Text-only for speed of accessText-only for speed of access

Historical Travel Time DataHistorical Travel Time Data www.gcmtravelstats.comwww.gcmtravelstats.com June 22June 22ndnd, 2005 launch, 2005 launch Meets the growing Meets the growing

sophistication of the Userssophistication of the Users Planning StudiesPlanning Studies Corporation MovesCorporation Moves Trip/Schedule PlanningTrip/Schedule Planning Where to liveWhere to live Commercial Vehicle/JITDCommercial Vehicle/JITD * Operations Report* Operations Report * Accordance with FHWA * Accordance with FHWA

Performance MeasuresPerformance Measures 320,000 hits through 320,000 hits through

January January

Comparative Travel TimesComparative Travel Times

Select Route

Current Travel Time Compared to Averages

www.gcmtravelstats.com

Graphed Over 24 Hours

Comparative Trip RoutesComparative Trip Routes

Select 2 Routes, (Days, Time Periods) to be Compared

Comparative Travel Times by Route

E-mail Alert RegistrationE-mail Alert Registration

Traveler PreferencesTraveler Preferences

Select Time Period

Select Route(s)

Suspend Alerts

Select Info

e-mail Traffic Alerte-mail Traffic Alert

www.gcmtravel.comwww.gcmtravel.com usage usage

Averaging over 15 million page views per month

Averaging over 15 million page views per month

Customer Satisfaction Customer Satisfaction RTA/IDOT SurveyRTA/IDOT Survey

72% rate the site 72% rate the site ‘Very helpful’ ‘Very helpful’ and none rate it and none rate it ‘Not helpful’.‘Not helpful’.

For layout and For layout and presentation,presentation,60% rate it 60% rate it ‘Good’ while 29% ‘Good’ while 29% rate it rate it ‘Excellent’.‘Excellent’.

N=501

N=501

Industry LeaderIndustry Leader www.gcmtravel.comwww.gcmtravel.com

Wins “2002 Outstanding Wins “2002 Outstanding Traveler Information Website” Traveler Information Website” award from USDOTaward from USDOT

Wins “2003 Outstanding Wins “2003 Outstanding Traveler Information Website” Traveler Information Website” award from USDOTaward from USDOT

Gateway Traveler Information Gateway Traveler Information SystemSystem Wins “Best of ITS” award in the Wins “Best of ITS” award in the

Consumer Products category Consumer Products category from ITS Americafrom ITS America

and 2003