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CURRICULAR PRACTICAL TRAINING at
KITSILANO PHYSIOTHERAPY CLINIC
Canadian Work Experience
As experienced by
Manasvini Vimal KumarStudent Id: 1637545
MADS 5001: Curricular Practical TrainingMentored by
Dr. Phyllis MacIntyre
Fairleigh Dickinson University
Introduction
• Kitsilano Physiotherapy Clinic is a 30 year old famous business situated in Kitsilano
• Services provided:
Physiotherapy Hydrotherapy Acupuncture Manual Therapy Spinal Decompression Active Exercises Laser Therapy Home visits Shockwave Therapy
Staff Members
Jane Heather Murray M.Sc, PT, CAFCI
Shirley Estey MPT, B.Sc, CAFCI
Staff Members
Patricia OtukolB.Sc (Kin), MPT
Gail MattukBMR, PT
Owners-Mark and Janna Mandelstam
BPT, MCPA, CAFCI
ExperienceA typical day:• Greet the patients• Take payment• Take them to a pre-prepared bed• Give chart to physioherapist
Opening:• Check for cleanliness• Fill soda water• Keep previous day’s charts back• Fill the hydrocollater
Closing:• Cash out• Printing daily validations• Prepare clinic for the next day• Backup database
Receptionist in action
Reception terminal-multitasking
Patient pre-paying for his visit
Clinic from inside
Physiotherapists in action
Shirley teaching back exercises
Physiotherapists in action
Jane teaching strengthening and balancing exercises
Kate Patterson-my supervisor
Lessons learnt• Never argue• Never justify mistakes• Value each second of time• Do not interrupt when someone is talking • Do not try to clarify your position immediately• Write it down, you’ll forget• DO NOT disturb people during their breaks• Be extra patient with seniors• No matter what, MAINTAIN your calm• DO NOT try to be over-helpful/over smart• Choose your words carefully• Minimize your words• Write to the point-BREVITY is important• Be tactful
Overall experience• Rewarding• Chance to live Canadian work culture• Learnt Canadian work ethic• It’s a challenging position• Oneness of the Canadian Healthcare System• Understood the structure of the system• Great foot in-the-door opportunity
Have been offered a part time position
Things different from India
Almost everything
Work culture Mannerism Formal environment-mean business Time is supreme in importance Payment- no credits here Tests, scans take forever here Healthcare is more accessible there Variety is available System is more approachable
Recommendations• More responsible role would be better• Was just plain office work- should be more challenging• Healthcare experience could have been used• “Follow exact same way” discourages innovation• ‘Routine’ work- should be less monotonous• More meaningful placement required
Grateful for the experience
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