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Computers Are Your FutureEleventh Edition
Chapter 10: Careers & Certification
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 1
Objectives
Describe traditional information technology (IT) career paths and how these paths are changing.
Compare and contrast computer science (CS) and management information systems (MIS) curricula in colleges and universities.
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 3
Objectives
Describe two settings in which most IT workers find employment and list at least three typical job titles.
Identify the business skills that information systems (IS) managers want in new IT workers.
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 4
Objectives
List the technical skills currently in high demand.
Discuss both the positive and negative aspects of certification.
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 5
Careers & Certification The IT industry:
Focuses on development and implementation of technology and applications
Includes Microsoft, Intel, and telecommunications companies, resellers, and vendors
Popular IT job search sites Dice.com ComputerJobs.com ComputerWork.comCopyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 6
Traditional Information Technology Career Paths
The IT professional An individual who works with all forms
of IT and functions Demand for skilled IT professionals
will continue to grow
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9
Traditional Information Technology Career Paths
Computer support System
administration System analysis Database
administration Security support
Network systems analysis
Data communication
Software engineering
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 10
Future IT positions
Traditional Information Technology Career Paths
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 11
Corporate IS department job titles and responsibilities
Traditional Information Technology Career Paths
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 12
Software development firm job titles and responsibilities
Traditional Information Technology Career Paths
Offshoring is the transfer of labor from workers in one country to workers in another. Job categories affected are call center
work and computer programming. Some U.S. companies question cost
saving because of communication and cultural inconsistency and are returning jobs to the United States.
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 13
Traditional Information Technology Career Paths
Education for traditional IT computer careers is divided into four majors: Computer science Management information systems Systems and software engineering Electrical engineering
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 14
Traditional Information Technology Career Paths
Computer science The study of storage, change, and
transfer of information Programs focus on programming
languages and mathematics Requires theoretical and analytical
skills
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Traditional Information Technology Career Paths
Management information systems Focuses on practical applications of
information systems and technology Important knowledge areas
Finance Marketing
Requires good communication and interpersonal skills
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Traditional Information Technology Career Paths
System engineering Uses interdisciplinary approach
People Organization Technologies
Requires strong project management skills
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Traditional Information Technology Career Paths
Software engineering Involves upgrading, managing, and
modifying computer programs Requires strong:
Interpersonal skills Programming skills Business skills System analysis skills
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 18
Traditional Information Technology Career Paths
Electrical engineering Focuses on cutting-edge
communication and digital circuit design
Key areas of interest—hardware design
Robotics Solid-state, mobile, and embedded
technology Integrated circuits Computer chips
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 19
Traditional Information Technology Career Paths
Continuing education for people choosing traditional IT careers includes: Training seminars Computer magazines, newspapers,
and journals Conferences and trade shows Professional organizations
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 20
Traditional Information Technology Career Paths
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 21
Alternative Information Technology Career Paths
IT careers constantly change because of: Changes in technology Changes in business
Employers want employees with: Business skills, both hard and soft Technical knowledgeCopyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 22
Alternative Information Technology Career Paths
Soft business skills (people related) Communication Teamwork Project management Business expertise
Hard business skills (process related) Networking Web development
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 23
Alternative Information Technology Career Paths
Networking Microsoft
products Linux TCP/IP Oracle AJAX ERP systemsCopyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 24
Technical skills desired in IT professionals
Web Technologies, New Jobs
New positions in Web technologies require artistic skills in addition to technical and business skills.
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 25
Web Technologies, New Jobs
Telemedicine combines computers and medical expertise to simulate a long-distance house call.
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 26
Web Technologies, New Jobs
Benefits of certification Provides benchmark to assess skills May lead to higher salary offers Helps match applicant’s skill set with
employer job requirements
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Web Technologies, New Jobs
Employee certification risks Narrow scope of information may be
emphasized in the certification assessment.
Much time and work dedicated to vendor-specific technology that may change or may be less valuable in the future.
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 30
Web Technologies, New Jobs
Certification risks for employers Employee may have narrow training. Knowledge in only one area may not
be enough.
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 31
Chapter Summary
Careers in the traditional IT field that require 4-year degrees include computer science, management information systems, systems/ software engineering, and electrical engineering.
Training in CS requires theoretical studies, whereas training in MIS requires practical business knowledge.
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 32
Chapter Summary
IT employees normally are employed in IS departments of corporations or with vendors.
Skills desired by IS managers include the ability to work as a team member, project management skills, communication skills, and knowledge of business.Copyright © 2011 Pearson Education, Inc. Publishing as Prentice
Hall 33
Chapter Summary
Technical skills desired by employers include networking skills and knowledge of Microsoft products, Linux, ERP systems, AJAX, and Internet technologies.
Certification is used as an employee assessment tool and has advantages and disadvantages for employees and employers.
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 34
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