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Client Support Services Portfolio Overview CSPO0615WBTS
Price: No Charge
Delivery: Online Course
Description: The course provides an overview of Dell's Client Support Services Portfolio, including the ProSupport product offerings.
Course Duration: 30 minutes
Who should attend: This course is targeted towards Dell channel partners sales representatives.
Course Objectives: By the end of this course, you should be able to:
Position client support within the entire Global Services Portfolio
Explain the value of Dell Client Support Services and describe the selling points of the
services
Engage customers in client support discussions
Identify the best support solution for a customer, given a specific scenario
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