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Workforce Transformation
Emad Sallam
Client Solutions Product Manager
Commercial – ME
Emad_Sallam@Dell.com
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Dell - Internal Use - Confidential
Technology is changing at a dramatic pace
Technology improves by 10X every 5 years
And with new technologies like AR, VR,
smart offices, IoT, the rate of change
is accelerating.
© Copyright 2017 Dell Inc. 2
Yet the PC remains the center of how work
gets done
Workforce Transformation
Solutions for the way employees really work
Address top IT concerns Services, Security & Support that enable IT
Innovation underpins
everything we do
Our differentiated approach
Delivering innovation to the broadest set of our customers globally
Driving out inefficiency everywhere
Delivering a superior long-term
value
Democratizing technology
for the benefit of all
CAPABILITY
COMPLEXITY COST
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Dell - Internal Use - Confidential
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Dell - Internal Use - Confidential
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Dell - Internal Use - Confidential
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Where we work + how we work has changed
Say technology
influences the job
they take
Would quit a job with
poor technology Do some business
from home
And will continue to change
44% of millennials think their workspace isn’t smart enough
Work after
business hours
60% 42% 2/3 82%
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Dell - Internal Use - Confidential
© Copyright 2017 Dell Inc. 8
Outdated technology affects your organization’s productivity
ITDMs challenged by disruptions
to productivity with older devices 500MM PCs over
years old
ITDMs say older PCs more
susceptible to security breaches
Support costs, TCO
increase at Year 3
4
46%
47%
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Dell - Internal Use - Confidential
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Need to balance costs with organizational productivity
IT measured
on cost
¼ are measured on
user experience
98% 23%
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Dell - Internal Use - Confidential
© Copyright 2017 Dell Inc. 10
How Dell helps both Users & IT
The most manageable
devices with 25%
savings on PC lifecycle
management
Award-winning PCs
designed for productivity
and unparalleled security
IT User
11
Best of CES
2017
BEST
PC
60 awards and 7 CES Award Honorees at CES 2017 26% more than 2016 and almost double the competition!
Award winning devices
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Richest Front
of Screen
Most
Interactive UX
Freedom
From Wires
Intelligent
Performance
Worry Free
Power
Great
Design
Customer-led innovation
ONE SIZE DOES NOT FIT ALL
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Designed and tested from office to field
Remote Worker
Creative Engineer
Desk Centric Worker Corridor Warrior On-the-go Pro
Field Worker
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Create worker personas to identify technology needs
Field Workers Remote & On-the-go Pros Desk & Corridor Warriors
Optimal devices • Desktops, laptops, 2-in-1s,
docking stations
• Multi-display
Optimal devices • Laptops, 2-in-1s, mobile
phones
• Variety of mobile networks
Work characteristics • Seamless transition from
office to meeting
• Data-heavy, multi-tasking
• Collaboration, conferencing
Typical roles • Finance, administrators
• Healthcare professionals
Work characteristics • Mobile collaboration,
conferencing
• Access to core office resources
• Network intensive
Typical roles • Client-facing sales, consultants
• Executives
Typical roles • Field, industrial engineers
• Defense/emergency
Work characteristics • Compute intensive
• Withstand real-world hazards
IT considerations • Seamless join for managed
devices and networks
• Reliable wireless network connectivity
• Roaming session capabilities
IT considerations • Collaboration syncs to the
cloud
• Seamless, secure connectivity on own devices
• Separate own apps, data from enterprise
Developers & Creatives
Optimal devices • High-powered workstation,
graphics
• Large, high-res displays
Work characteristics • Visually rich: 3D modeling,
AR/VR, Animation, simulation
• Compute, graphics, network intensive
Typical roles • Graphics designers
• Engineers, SW developers
IT considerations • Unique ISV applications
• Security vital to protect intellectual property
• Personalized experience for greater creativity
Contingent Workers
Optimal devices • Mobile phones
• Own or corporate devices
Work characteristics • Short-term, seasonal work or
longer-term contract
• Collaboration with virtual teams
Typical roles • Contract workers
• Consultants, partners
IT considerations • Need to quickly onboard and
quickly deactivate
• Security vital to protect intellectual property
• Typically have own mobile devices
Optimal devices • Rugged laptops or tablets,
cases
• Mobile networks
IT considerations • Seamless, secure wireless
connectivity
• Provision specialized peripherals
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Commercial VR Powered by Precision
• Entertainment, Games, Media and Content
Development
• Engineering, Design, Manufacturing,
Architectural Visualization
• Simulation and Military Applications
• Medical Research, Diagnosis, Physical and
Psychology Therapy
• Journalism and Communication
• Legal and Historical (crime) Reconstruction
• Scientific Visualization
• Virtual Workspaces and Collaboration
• Education and Virtual Travel
• Entertainment
• Design
• Medical research and diagnosis
• Journalism
• Crime reconstruction
• Energy and science
• Education
• Virtual Travel
Commercial VR the new frontier
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Dell - Internal Use - Confidential
Virtual Reality / Augmented Reality
Dell - Internal Use - Confidential
Precision Tower Latitude &
XPS
OptiPlex
Precision
Wyse thin client
Vostro
Vostro
Precision Rack
Latitude Rugged
Fixed
IoT /
Embedded
PC
Accessories & Displays
Security & Manageability
Services and Support
Mobile
Only Dell has the right technology for every work style
Intel® Authenticate Intel Authenticate
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Prevent Threats
Dell Endpoint Security
Suite Enterprise Unique, advanced
encryption and threat
protection software.
Preventing 99% of
malware code execution
to stop attacks before they
start.
Protect Data
Dell Data Guardian Protect data in motion. Without encumbering users.
Protect your data wherever it goes.
Control who gets access to your data.
Monitor data activity and location.
Prevent and protect with 2 innovative tools
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Flexible consumption model allows you to purchase in a way that fits your organization
Predictable budget planning
Flexibility to upgrade more frequently with the latest technology
Reduced IT effort to manage computing needs
PC AS A SERVICE (PCaaS)
SINGLE, PREDICTABLE PRICE PER SEAT PER MONTH
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Single, predictable price per seat per month
+ + + + The latest PCs &
accessories
ProDeploy ProSupport Asset
Recovery
PC as a Service covers it all
Financing
$
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Application
performance
Mission critical
reliability
+
The Dell Precision approach
Deliver cutting edge processer, display &
graphics technologies
Availability User Experience Application
Performance
Our guiding principles are customer driven
+
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Dell ProSupport
Benefits:
Proactive support for business
Experts Ease • 24x7 access to Dell experts
• Collaborative support business software and applications
• Deep and broad experience with business IT trends
• Proactive issue detection1
• Actionable data for fast issue resolution with SupportAssist1
• Automated case creation and notification1
Fast issue resolution with 24x7
access and onsite support
Minimize downtime with proactive
automated support
Increase productivity with less time
on the phone and fewer steps to
resolution
Maximize resources with Dell
ProSupport engineers
Insights
1 SupportAssist only available on Windows based products
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• Dell is the only company that can deliver solutions across the IT lifecycle
• Dell experts have unique insight to get the max ROI from your Dell technology
• We focus on knowledge transfer to make your team more effective
Why choose Dell as your migration partner?
8 years Running Microsoft
Deployment Partner of the Year
>1M PC’s deployed
annually
7 Patents on our
deployment technology
91% Customer
satisfaction Dell Deployment
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Best Customer Experience
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