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About OCTA:OCTA Is An Organization Development Company That IsSpecialized In Developing Organizations, Both SystemsAnd Human Assets Via Multinational KnowledgeTransfer.
Vision:To Be A Leading Company In Transferring & Building TheMultinational Business Culture, Ethics And Systems IntoThe Growing Local Business Markets.
Mission:Assisting Local Successful Companies To Acquire CorrectBusiness Culture And Systems Through TransferringKnowledge Via A Highly Qualified Heavy MultinationalExperienced Staff, In Order To Achieve Faster AndSustainable Growth.
WHAT MAKES US DIFFERENTUnique To The Market; We Are A Group Of Highly SkilledExperts With Decades Of Multinational Hands-OnExperience; Leading Teams And Managing BusinessAcross The Globe. We Had Been Heavily Involved InGlobal Development Programs Covering ManagementSystems, Workflows Processes And Human CapitalDevelopment & Training.
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CORE VALUES
✓ Commitment To Building Correct Business Culture
✓ Knowledge Transfer
✓ Customer Excellence
✓ Integrity
✓ Collaboration
✓ Accountability
OUR COMMITMENT TO OUR CUSTOMERS▪ Re-engineer Our Customers’ Road Map And Equip
ThemWith Correct Business Tools To Grow Sustainably.
▪ Create A Business Culture That Fosters Commitment,Creativity, Innovation, Integrity, And Respect As CoreValues Within Our Customer’s Organization.
▪ Bring All Organization Employees On One Correct,Common And Professional Business Culture PlatformThrough Unique Hands-On Customized TrainingPrograms.
▪ To Always Be A Business Partner With Our Customers.
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COMPANY PILLARS
▪ Sayed A.Khalek: Founder & CEO.30 years of Multinational ExperienceFormer Business Development Manager; HalliburtonFormer Country Manager, HalliburtonFormer Business Segment Manager; HalliburtonFormer Regional Ass. Training Manager, Sperry-Sun, Dresser
▪ Omai Ragheb: Program Director.36 years of Multinational ExperienceFormer Global Manager; HalliburtonFormer Regional MENA/Eurasia Technical Manage, HalliburtonFormer Regional Middle East PSL Technical Manager; Sperry-Sun,HalliburtonFormer Regional Training Manager, Sperry-Sun, Dresser
▪ Mohamed Salah: Human Resource Development Expert.42 years of Multinational ExperienceFormer Middle East HR Regional Manager; HalliburtonFormer HR Country Manager; HalliburtonFormer Quality Assurance & Quality Control Country Manager,HalliburtonFormer HRD Country Coordinator, HalliburtonFormer HSE Country Coordinator, Halliburton.
▪ Salma Dawoud: Curriculum Development ConsultantPhD in HR (Organization Psychology) – Cairo University; in progress.MSc Academic Master Degree in HR.Former Assistant Lecturer at the British University in EgyptFormer Teaching Assistant at Misr International University
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Human Resource Development Training
Module Description Duration
Communication Skills
a. Communication process
2-day class
b. Communication types
c. Communication barriers
d. Listening techniques
Presentation Skills
a. Planning the presentation
3-day class
b. Formatting
c. Presentation guidelines
d. Leading discussions
e. Body language
f. Handling questions
Negotiation Skills
a. Preparation for negotiation
2-day class
b. Successful negotiations
c. Understand your BATNA (best alternative to a
negotiated agreement) to gain a better
understanding of your options.
d. Evaluate your personal tendencies in the face
of conflict and learn to manage your
bargaining strengths and weaknesses.
e. Recognize the most common manipulative
negotiation tactics used by difficult people —
and ways to neutralize their effects.
f. Win, not by defeating the other side, but by
winning them over.
g. How to negotiate effectively with different
personality styles.
h. Define principled negotiation and identify the
four steps in the negotiation process.
i. Learn bargaining techniques and strategies of
inventing options for mutual gain and move
negotiations from bargaining to
j. Influencing others effectively
In-House Training Content
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Leadership Skills
a. Types of leaders
2-3-day classb. Leadership and trust
c. Leadership traits
d. Special leadership areas
e. Motivation techniques
f. Understanding people's motivation
g. Feedback & Leadership
h. Ensure equity in the workplace
Building Effective Teams (Teamwork
Dynamics)
a. Teams and groups
2-day class
b. Team development stages
c. Team communication
d. Teamwork effectiveness
e. Stress management
f. Conflict management styles
Emotional Intelligence
a. IQ vs EQ
2-day classb. What is EQ and its importance
c. Dealing with emotions
d. Domains of EQ
e. EQ at workplace
Business Writing
a. Importance of business writing
2-day class
b. Business Writing Process
c. Avoiding common mistakes
d. Email etiquette
e. Business calls
f. Useful hints and remarks
Organization Development Training
Organizational Development Description Duration
Organization Culture and Business
Ethics
a. Ethical approaches
2 day classb. Ethical influences
c. Organizational culture
d. Code of Business Conduct (COBC)
Customer Excellence
a. Dealing with customers
1- 2 day
classb. How to create Customer loyalty
c. Creating customer excellency
d. Customer Relations Golden Rule
Managing Work Through Peoplea. Time management 2-day class
b. Effective delegation
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(Time Management and Decision
Making) c. Decision making
Talent Acquisition (Professional
Methodology of hiring talented
resources based Behavioral
Interviewing Process)
a. Selection philosophy
2-day class
b. STAR, understanding capabilities
c. Increase accuracy of hiring decision
d. Hiring process consistency
e. Achieving fairness
Business Writing
a. Importance of business writing
2-3 day class
b. Writing process
c. Avoiding common mistakes
d. Email etiquette
e. Business calls
f. Useful hints and remarks
g. Resistance to change
h. Impact of change on people
i. Process of change
Finance to Non- Finance
Managers
a. Introduction to Finance
3-day class
b. Balance Sheet and analysis
c. Income Statement and analysis
d. Financial Planning
e. Long-Term/Short-Term Investment and
Financial Decisions
f. Budgeting
FIDIC
Contracts
a. Contract Life cycle and Standard Form
Contract (FDIC)
2-day class
b. General Provision, Commencement, Delays
and Suspension
c. Tests on Completion
d. Employer’s Taking Over
e. Measurements, Evaluation, Variations and
Adjustments
f. Termination By Employer,
Suspension/Termination By Contractor
g. Risk and Responsibilities
h. Insurance and Force Majeure
i. Contract Price and Payment
j. Claims/ Disputes and Arbitration
Constructions Claims
a. Types of Claims and Objectives
2-day class
b. Damages, Sources and Types
c. Directive Vs Constructive Acceleration
d. Acceleration Damage
e. Samples of Claims
f. Executable and Non-Executable Delays
g. Delays Vs Disruptions
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h. Owners’ Delay Damage
i. Limitations of Liabilities
j. HOOH & HOOH Calculations
HR Training Programs
a. HR Management Diploma -Advanced
Customized
b. Writing Efficient Procedures Training
c. Aligning Operations & HR Training
d. Strategic HR Management Training
e. Accountability & Matrix Design
Training
f. Competency-Based Interview Training
g. 7 ½ Ways of Common Business
Organization Structure Training
Other Training
- Microsoft Project Management
- Excel Basic & Advanced
- Customized AutoCAD Training
- Outlook Professional Utilization
Training Analysis & Plan Description Deliverables
Training needs analysis
▪ Run full training need analysis
for all organization’s job
categories and employees.
▪ Advise proposed training needs.
▪ Compile an ETC- Employee
Training Card; that plans the
training sessions for each person
across the whole year.
▪ Track & Record training and
development of each candidate.
▪ Evaluate performance, efforts,
calipers and identify low calipers
and fast trackers.
▪ Full detailed Training
Database.
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Training Description
English Language
Advanced Microsoft Office
HR Certificates & HR Diploma Outsourced
Social Insurance Law
Egyptian Labor Law
Egyptian Tax Law
Recruitment and Selection Management
Salary Structure
CompTIA A+ (Computer Technology Industry Association)
MCSA/MCSE (Microsoft Certified Solution Associate/Expert)
ISO 9001:2015 Awareness
ISO 9001:2015 Internal Audit
Total Quality Management TQM
Fundamentals of Quality Control
Quality Engineer Certificate
OSHA Awareness (Occupational Safety and Health Administration)
Lifting and Carrying
Working At heights & Scaffolding
First Aid
Fire Fighting
Material Inspection
PMP Project Management Professional (or PRMG)
IPMA Preparation Course (International Project Management Association)LEED Certification (Leadership in Energy and Environmental Design)
Warehouse and inventory management.
Logistics Management
Financial Analysis
TRAINING WE COORDINATE (Outsourcing)
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HR System Development
Recruitment and Hiring
PackageDescription Deliverables
▪ Application FormReview, modify, update, enhance, add or
create-new items
Complete package comprises
forms, tests, interview guides,
presentations, etc.
▪ Interview Guide
▪ English Test
▪ IQ/Aptitude test
▪ New-Hire Employee
handbook
New Hire Orientation
Program & Employee
Hand Book
Description Deliverables
▪ Design of a Full Orientation
Program that thoroughly
introduce the company to new
hires.
▪ Employee Hand Book Design
& write-up.
A professional design of a full day
orientation program conducted by selected
department heads to introduce company in
separate sessions.
▪ A Program &
Presentations
▪ A rich Employee Hand
Book.
Policies Description Deliverables
Preparing all kinds of
company polices that
regulate all kinds of
relations between the
organization and the
employee.
Full Set of detailed, well studied and
customized Company polices, in both
English & Arabic, compatible with Local &
International Labor Laws.
▪ Attendance & Work
Hours Policy▪ Over Time Policy▪ Transportation Policy
▪ Travel & Business
Trips Policy▪ Vacations Policy▪ Retirement Policy
▪ Investigation Policy▪ Exit Policy
▪ Training &
Development Policy
▪ Disciplinary Policy▪ Meals Policy
▪ End Of Service
Compensation
Policy▪ Loans Policy
▪ Medical Insurance Policy
▪ Mobile Phones & Lap
top Policy▪ Company Cars Policy▪ Grievance Policy
HUMAN RESOURCES DEVELOPMENT PROJECTS
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Code Of Business
Conduct (COBC)Description Deliverables
Creating Customized Code Of
Business Conduct for the
Organization
A Management Tool for setting out
Organization Values & Ethical
Obligations. It provides employees
with guidance for handling difficult
ethical situations
related to business.
COBC Booklet to the
company to print and
distribute to all employees
together with the Annual
Commitment Form
Performance
Management
& KPI’s
Description Deliverables
▪ Performance Management
Process
▪ Performance Appraisal
System & KPI’s
▪ Linkage between appraisals
and remuneration.
▪ Incentive Plan
Build a Performance Management
System/KPI’s to be run and
controlled by HR.
Complete Performance
Process linked to annual pay
increase, Appraisal System
& Incentive Plan
Job Description & job
EvaluationDescription Deliverables
Creating Job description and job
Evaluation for all job levels and
categories
Coordinate with HR and high-level
management to build a full list of job
descriptions for job types in the
organization
▪ Full list of Job
Descriptions for all
job categories in the
organization.
▪ A report of Job
Evaluation.
▪ Proposed Job Grading
based on jobs weights
▪ Salary Structure
according to latest
market survey.
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Succession Management Plan
Create Succession Management System that defines specific replacement for each key job in the organization based
on criteria, together with development plans for selected talents that secures the structure and ensure the
organization sustainability.
Competency Framework
Creates both Role-based (Technical) and leadership competency system that enables the organization to build
competent workforce and run the employees career progression based on competency not on years of service
Business Development Process
Create a standard Business Acquisition Process that enables the organization to create opportunities and develop
them into contracts.
Safety Management System
Create a safety management system based on International Standards that includes processes, personnel education
and awareness, auditing procedures in addition to an overall safety performance metrics.
Operations Technical Processes
Processes write-up include Manuals & Flow charts for all technical departments:-
▪ Tenders Department
▪ Project Management Department.
▪ Technical Office Department.
▪ Procurement Department.
▪ Warehouses Department.
▪ Project Controls Department.
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