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About OCTAAbout OCTA: OCTA Is An Organization Development Company That Is Specialized In Developing Organizations, Both Systems And Human Assets Via Multinational Knowledge

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Page 1: About OCTAAbout OCTA: OCTA Is An Organization Development Company That Is Specialized In Developing Organizations, Both Systems And Human Assets Via Multinational Knowledge
Page 2: About OCTAAbout OCTA: OCTA Is An Organization Development Company That Is Specialized In Developing Organizations, Both Systems And Human Assets Via Multinational Knowledge

About OCTA:OCTA Is An Organization Development Company That IsSpecialized In Developing Organizations, Both SystemsAnd Human Assets Via Multinational KnowledgeTransfer.

Vision:To Be A Leading Company In Transferring & Building TheMultinational Business Culture, Ethics And Systems IntoThe Growing Local Business Markets.

Mission:Assisting Local Successful Companies To Acquire CorrectBusiness Culture And Systems Through TransferringKnowledge Via A Highly Qualified Heavy MultinationalExperienced Staff, In Order To Achieve Faster AndSustainable Growth.

WHAT MAKES US DIFFERENTUnique To The Market; We Are A Group Of Highly SkilledExperts With Decades Of Multinational Hands-OnExperience; Leading Teams And Managing BusinessAcross The Globe. We Had Been Heavily Involved InGlobal Development Programs Covering ManagementSystems, Workflows Processes And Human CapitalDevelopment & Training.

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Page 3: About OCTAAbout OCTA: OCTA Is An Organization Development Company That Is Specialized In Developing Organizations, Both Systems And Human Assets Via Multinational Knowledge

CORE VALUES

✓ Commitment To Building Correct Business Culture

✓ Knowledge Transfer

✓ Customer Excellence

✓ Integrity

✓ Collaboration

✓ Accountability

OUR COMMITMENT TO OUR CUSTOMERS▪ Re-engineer Our Customers’ Road Map And Equip

ThemWith Correct Business Tools To Grow Sustainably.

▪ Create A Business Culture That Fosters Commitment,Creativity, Innovation, Integrity, And Respect As CoreValues Within Our Customer’s Organization.

▪ Bring All Organization Employees On One Correct,Common And Professional Business Culture PlatformThrough Unique Hands-On Customized TrainingPrograms.

▪ To Always Be A Business Partner With Our Customers.

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Page 4: About OCTAAbout OCTA: OCTA Is An Organization Development Company That Is Specialized In Developing Organizations, Both Systems And Human Assets Via Multinational Knowledge

COMPANY PILLARS

▪ Sayed A.Khalek: Founder & CEO.30 years of Multinational ExperienceFormer Business Development Manager; HalliburtonFormer Country Manager, HalliburtonFormer Business Segment Manager; HalliburtonFormer Regional Ass. Training Manager, Sperry-Sun, Dresser

▪ Omai Ragheb: Program Director.36 years of Multinational ExperienceFormer Global Manager; HalliburtonFormer Regional MENA/Eurasia Technical Manage, HalliburtonFormer Regional Middle East PSL Technical Manager; Sperry-Sun,HalliburtonFormer Regional Training Manager, Sperry-Sun, Dresser

▪ Mohamed Salah: Human Resource Development Expert.42 years of Multinational ExperienceFormer Middle East HR Regional Manager; HalliburtonFormer HR Country Manager; HalliburtonFormer Quality Assurance & Quality Control Country Manager,HalliburtonFormer HRD Country Coordinator, HalliburtonFormer HSE Country Coordinator, Halliburton.

▪ Salma Dawoud: Curriculum Development ConsultantPhD in HR (Organization Psychology) – Cairo University; in progress.MSc Academic Master Degree in HR.Former Assistant Lecturer at the British University in EgyptFormer Teaching Assistant at Misr International University

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Page 5: About OCTAAbout OCTA: OCTA Is An Organization Development Company That Is Specialized In Developing Organizations, Both Systems And Human Assets Via Multinational Knowledge

Human Resource Development Training

Module Description Duration

Communication Skills

a. Communication process

2-day class

b. Communication types

c. Communication barriers

d. Listening techniques

Presentation Skills

a. Planning the presentation

3-day class

b. Formatting

c. Presentation guidelines

d. Leading discussions

e. Body language

f. Handling questions

Negotiation Skills

a. Preparation for negotiation

2-day class

b. Successful negotiations

c. Understand your BATNA (best alternative to a

negotiated agreement) to gain a better

understanding of your options.

d. Evaluate your personal tendencies in the face

of conflict and learn to manage your

bargaining strengths and weaknesses.

e. Recognize the most common manipulative

negotiation tactics used by difficult people —

and ways to neutralize their effects.

f. Win, not by defeating the other side, but by

winning them over.

g. How to negotiate effectively with different

personality styles.

h. Define principled negotiation and identify the

four steps in the negotiation process.

i. Learn bargaining techniques and strategies of

inventing options for mutual gain and move

negotiations from bargaining to

j. Influencing others effectively

In-House Training Content

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Page 6: About OCTAAbout OCTA: OCTA Is An Organization Development Company That Is Specialized In Developing Organizations, Both Systems And Human Assets Via Multinational Knowledge

Leadership Skills

a. Types of leaders

2-3-day classb. Leadership and trust

c. Leadership traits

d. Special leadership areas

e. Motivation techniques

f. Understanding people's motivation

g. Feedback & Leadership

h. Ensure equity in the workplace

Building Effective Teams (Teamwork

Dynamics)

a. Teams and groups

2-day class

b. Team development stages

c. Team communication

d. Teamwork effectiveness

e. Stress management

f. Conflict management styles

Emotional Intelligence

a. IQ vs EQ

2-day classb. What is EQ and its importance

c. Dealing with emotions

d. Domains of EQ

e. EQ at workplace

Business Writing

a. Importance of business writing

2-day class

b. Business Writing Process

c. Avoiding common mistakes

d. Email etiquette

e. Business calls

f. Useful hints and remarks

Organization Development Training

Organizational Development Description Duration

Organization Culture and Business

Ethics

a. Ethical approaches

2 day classb. Ethical influences

c. Organizational culture

d. Code of Business Conduct (COBC)

Customer Excellence

a. Dealing with customers

1- 2 day

classb. How to create Customer loyalty

c. Creating customer excellency

d. Customer Relations Golden Rule

Managing Work Through Peoplea. Time management 2-day class

b. Effective delegation

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Page 7: About OCTAAbout OCTA: OCTA Is An Organization Development Company That Is Specialized In Developing Organizations, Both Systems And Human Assets Via Multinational Knowledge

(Time Management and Decision

Making) c. Decision making

Talent Acquisition (Professional

Methodology of hiring talented

resources based Behavioral

Interviewing Process)

a. Selection philosophy

2-day class

b. STAR, understanding capabilities

c. Increase accuracy of hiring decision

d. Hiring process consistency

e. Achieving fairness

Business Writing

a. Importance of business writing

2-3 day class

b. Writing process

c. Avoiding common mistakes

d. Email etiquette

e. Business calls

f. Useful hints and remarks

g. Resistance to change

h. Impact of change on people

i. Process of change

Finance to Non- Finance

Managers

a. Introduction to Finance

3-day class

b. Balance Sheet and analysis

c. Income Statement and analysis

d. Financial Planning

e. Long-Term/Short-Term Investment and

Financial Decisions

f. Budgeting

FIDIC

Contracts

a. Contract Life cycle and Standard Form

Contract (FDIC)

2-day class

b. General Provision, Commencement, Delays

and Suspension

c. Tests on Completion

d. Employer’s Taking Over

e. Measurements, Evaluation, Variations and

Adjustments

f. Termination By Employer,

Suspension/Termination By Contractor

g. Risk and Responsibilities

h. Insurance and Force Majeure

i. Contract Price and Payment

j. Claims/ Disputes and Arbitration

Constructions Claims

a. Types of Claims and Objectives

2-day class

b. Damages, Sources and Types

c. Directive Vs Constructive Acceleration

d. Acceleration Damage

e. Samples of Claims

f. Executable and Non-Executable Delays

g. Delays Vs Disruptions

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Page 8: About OCTAAbout OCTA: OCTA Is An Organization Development Company That Is Specialized In Developing Organizations, Both Systems And Human Assets Via Multinational Knowledge

h. Owners’ Delay Damage

i. Limitations of Liabilities

j. HOOH & HOOH Calculations

HR Training Programs

a. HR Management Diploma -Advanced

Customized

b. Writing Efficient Procedures Training

c. Aligning Operations & HR Training

d. Strategic HR Management Training

e. Accountability & Matrix Design

Training

f. Competency-Based Interview Training

g. 7 ½ Ways of Common Business

Organization Structure Training

Other Training

- Microsoft Project Management

- Excel Basic & Advanced

- Customized AutoCAD Training

- Outlook Professional Utilization

Training Analysis & Plan Description Deliverables

Training needs analysis

▪ Run full training need analysis

for all organization’s job

categories and employees.

▪ Advise proposed training needs.

▪ Compile an ETC- Employee

Training Card; that plans the

training sessions for each person

across the whole year.

▪ Track & Record training and

development of each candidate.

▪ Evaluate performance, efforts,

calipers and identify low calipers

and fast trackers.

▪ Full detailed Training

Database.

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Page 9: About OCTAAbout OCTA: OCTA Is An Organization Development Company That Is Specialized In Developing Organizations, Both Systems And Human Assets Via Multinational Knowledge

Training Description

English Language

Advanced Microsoft Office

HR Certificates & HR Diploma Outsourced

Social Insurance Law

Egyptian Labor Law

Egyptian Tax Law

Recruitment and Selection Management

Salary Structure

CompTIA A+ (Computer Technology Industry Association)

MCSA/MCSE (Microsoft Certified Solution Associate/Expert)

ISO 9001:2015 Awareness

ISO 9001:2015 Internal Audit

Total Quality Management TQM

Fundamentals of Quality Control

Quality Engineer Certificate

OSHA Awareness (Occupational Safety and Health Administration)

Lifting and Carrying

Working At heights & Scaffolding

First Aid

Fire Fighting

Material Inspection

PMP Project Management Professional (or PRMG)

IPMA Preparation Course (International Project Management Association)LEED Certification (Leadership in Energy and Environmental Design)

Warehouse and inventory management.

Logistics Management

Financial Analysis

TRAINING WE COORDINATE (Outsourcing)

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Page 10: About OCTAAbout OCTA: OCTA Is An Organization Development Company That Is Specialized In Developing Organizations, Both Systems And Human Assets Via Multinational Knowledge

HR System Development

Recruitment and Hiring

PackageDescription Deliverables

▪ Application FormReview, modify, update, enhance, add or

create-new items

Complete package comprises

forms, tests, interview guides,

presentations, etc.

▪ Interview Guide

▪ English Test

▪ IQ/Aptitude test

▪ New-Hire Employee

handbook

New Hire Orientation

Program & Employee

Hand Book

Description Deliverables

▪ Design of a Full Orientation

Program that thoroughly

introduce the company to new

hires.

▪ Employee Hand Book Design

& write-up.

A professional design of a full day

orientation program conducted by selected

department heads to introduce company in

separate sessions.

▪ A Program &

Presentations

▪ A rich Employee Hand

Book.

Policies Description Deliverables

Preparing all kinds of

company polices that

regulate all kinds of

relations between the

organization and the

employee.

Full Set of detailed, well studied and

customized Company polices, in both

English & Arabic, compatible with Local &

International Labor Laws.

▪ Attendance & Work

Hours Policy▪ Over Time Policy▪ Transportation Policy

▪ Travel & Business

Trips Policy▪ Vacations Policy▪ Retirement Policy

▪ Investigation Policy▪ Exit Policy

▪ Training &

Development Policy

▪ Disciplinary Policy▪ Meals Policy

▪ End Of Service

Compensation

Policy▪ Loans Policy

▪ Medical Insurance Policy

▪ Mobile Phones & Lap

top Policy▪ Company Cars Policy▪ Grievance Policy

HUMAN RESOURCES DEVELOPMENT PROJECTS

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Page 11: About OCTAAbout OCTA: OCTA Is An Organization Development Company That Is Specialized In Developing Organizations, Both Systems And Human Assets Via Multinational Knowledge

Code Of Business

Conduct (COBC)Description Deliverables

Creating Customized Code Of

Business Conduct for the

Organization

A Management Tool for setting out

Organization Values & Ethical

Obligations. It provides employees

with guidance for handling difficult

ethical situations

related to business.

COBC Booklet to the

company to print and

distribute to all employees

together with the Annual

Commitment Form

Performance

Management

& KPI’s

Description Deliverables

▪ Performance Management

Process

▪ Performance Appraisal

System & KPI’s

▪ Linkage between appraisals

and remuneration.

▪ Incentive Plan

Build a Performance Management

System/KPI’s to be run and

controlled by HR.

Complete Performance

Process linked to annual pay

increase, Appraisal System

& Incentive Plan

Job Description & job

EvaluationDescription Deliverables

Creating Job description and job

Evaluation for all job levels and

categories

Coordinate with HR and high-level

management to build a full list of job

descriptions for job types in the

organization

▪ Full list of Job

Descriptions for all

job categories in the

organization.

▪ A report of Job

Evaluation.

▪ Proposed Job Grading

based on jobs weights

▪ Salary Structure

according to latest

market survey.

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Page 12: About OCTAAbout OCTA: OCTA Is An Organization Development Company That Is Specialized In Developing Organizations, Both Systems And Human Assets Via Multinational Knowledge

Succession Management Plan

Create Succession Management System that defines specific replacement for each key job in the organization based

on criteria, together with development plans for selected talents that secures the structure and ensure the

organization sustainability.

Competency Framework

Creates both Role-based (Technical) and leadership competency system that enables the organization to build

competent workforce and run the employees career progression based on competency not on years of service

Business Development Process

Create a standard Business Acquisition Process that enables the organization to create opportunities and develop

them into contracts.

Safety Management System

Create a safety management system based on International Standards that includes processes, personnel education

and awareness, auditing procedures in addition to an overall safety performance metrics.

Operations Technical Processes

Processes write-up include Manuals & Flow charts for all technical departments:-

▪ Tenders Department

▪ Project Management Department.

▪ Technical Office Department.

▪ Procurement Department.

▪ Warehouses Department.

▪ Project Controls Department.

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