8 Steps to Creating & Delivering an Exceptionally Effective...

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8 Steps to Creating & Delivering an Exceptionally Effective Presentation

Why  Use  Visual  Aids?  

200%          improvement  in  learning  

43%              more  likely  to  persuade  audience  

38%              increase  in  reten@on  

Simplicity is the ultimate sophistication. - Leonardo da Vinci

“ ”

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Be Brief

10% are lost after 5 mins

40% are lost after 10 mins

90% are lost after 20 mins

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Working memory can only hold three to four chunks of new information at one time.

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a confused mind says NO.

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Prepara,on  The  more  advance  informa,on  you  have  about  the  client…..the  more  tailored  your  presenta,on  will  (should)  be    •  Your  strengths    •  Your  weaknesses/challenges  •  The  key  benefits  to  the  customer  •  The  client’s  key  mo,vators    •  The  client’s  hot  buQons  (posi,ve  and  nega,ve)    •  Know  who  you  are  up  against  •  An,cipate  objec,ons  

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Five Questions to ASK

1.  WHO am I presenting to? (know, expect, need, demographics)

2.  WHY am I presenting? (goal)

3.  WHERE am I presenting? (location, mechanics)

4.  WHAT am I presenting? (objectives, ideas, structure)

5.  WHEN will I present? (timing, agenda)

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ONLY  YOU  What  are  your  “onlys”?  

Make  a  list  of  your  “onlys  

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The  Opening    What  makes  a  good  opening?    •  Introduce  the  topic  •  Introduce  yourself        

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   Verbal  and  Non-­‐Verbal    

What  are  the  elements  of  effec,ve  non  verbal  communica,on  in  presenta,ons?  

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The  most  important  thing  in  communica,on  is  hearing  what  isn't  said.          ~  Peter  Drucker

“ ”

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First  Impressions  –  Non-­‐Verbal    

•  Dressed  for  the  audience  •  Gestures    •  Eye  contact  •  Posture  •  Smile  •  Facial  expressions    •  Use  of  hands    

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Presenta,on  Points  

What  THREE  key  points  will  you  share?    POINT  #1  -­‐  details/examples/data/success/story/benefit  

POINT  #2  -­‐  details/examples/data/success/story/benefit  

POINT  #3  -­‐  details/examples/data/success/story/benefit  

 

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Types  of  Evidence/Proof  

Explana@on  

Expert  Opinion  

Sta@s@cs  

Fact  

Example  

Comparison  

Mary  Smith,  VP  of  HR  with  Telus  said…  

92%  of  our  guests  rated  this  property….  

We  are  rated  #1  on  …  

Other  companies  that  we  work  with  like  RBC  and  Telus  have  found  that…  

By  moving  your  conference  from  Tuesday  to  Thursday  you  can  save  5K.  

Our  seasoned  team  have  ideas  for  enhancing  your…  

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Make  It  Memorable  

•  Tell  a  story  and  make  it  personal  

•  Stories  will  link  the  message  to  a  real  life  situa,on      •  Facts  are  tougher  to  remember  –    take  the  facts  and  weave  it  into  your  presenta,on  into  something  the  listener  will  likely  remember  

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Simplicity

Surprise

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Visuals

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Be Real

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Stories

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Credibility

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Testimonials

hQp://www.ted.com/talks/jamie_oliver?language=en  

Delivery  

Be  here  now.    Be  someplace  else  later.    Is  that  so  complicated?                                                                                      -­‐  David  Bader  

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Benefit  Statements  

•  “….so  that….”    •  “….so  what  this  means  to  you  or  your  delegates…”  

•  “…so  you  can…”  

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At  a  client  mee,ng,  you  may  get  …  

Acknowledging  &  Addressing  Objec,ons    

 

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•  An,cipate  customer’s  reac,on  &  objec,ons    •  Do  not  get  defensive  •  Recognize  an  objec,on  immediately  •  Show  empathy  •  Ask  ques,ons  to  determine  details  of  the  objec,on  

•  Respond  with  new  solu,on  or  reiterate  your  solu,on/situa,on  

•  Confirm  that  you  have  addressed  the  objec,on  

 PREPARE  SOLUTIONS  +  IDEAS  

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