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Strategies for Developing Strategies for Developing
Air Freight TransportationAir Freight Transportation
& Logistics System & Logistics System
@ Suvarnabhumi@ Suvarnabhumi
CHANCHAI SINGTOROJ
Managing Director,
Cargo and Mail Commercial
CHANCHAI SINGTOROJ
Managing Director,
Cargo and Mail Commercial 12 Sep 2006
Customers Expectation Customers Expectation
• Speed Speed
• Quality ServicesQuality Services – Keep promise Keep promise – Safe deliverySafe delivery– Complete deliveryComplete delivery– Dependable Dependable
• Valued Added Services Valued Added Services
• CommunicationCommunication
• ConvenienceConvenience
Improve Core Business Improve Core Business
• Offer direct services, reduce ground handling time
• Improve quality of service to ensure reliability of
service regarding time, loss and damage
• Communication – Upgrade existing Tracking
System
• Convenience - Provide channel for direct contact
with THAI
Potential of THAI CargoPotential of THAI Cargo to to
Fulfill Customers Expectation Fulfill Customers Expectation
1. Hardware : Facilities & Equipments
2. Software : IT Systems
3. People-ware
Potential of THAI CargoPotential of THAI Cargo to to
Fulfill Customers Expectation Fulfill Customers Expectation
1. Hardware : Facilities & Equipments
2. Software : IT Systems
3. People-ware
Huge Facilities
Area Management
Modern & High Capacity Equipments
1. Hardware 1. Hardware
Cargo Project LocationsCargo Project Locations
INTERNATIONALCARGO
INTERNATIONALCARGO
DOMESTICCARGO
DOMESTICCARGO
MAILCenterMAIL
Center
International Cargo Terminal International Cargo Terminal International Cargo Terminal International Cargo Terminal
Domestic CargoDomestic CargoDomestic CargoDomestic Cargo
Top view
THAI -International Cargo Terminal
THAI -International Cargo Terminal
- Located in Customs Free Zone (CFZ)- Located in Customs Free Zone (CFZ)- Located in Customs Free Zone (CFZ)- Located in Customs Free Zone (CFZ)
- Handling Capacity :- Handling Capacity :- Handling Capacity :- Handling Capacity :
• 1,226,000 tons/year (2010-2014)1,226,000 tons/year (2010-2014)• 1,226,000 tons/year (2010-2014)1,226,000 tons/year (2010-2014)
• 966,000 tons/year ( 2006-2009)966,000 tons/year ( 2006-2009)• 966,000 tons/year ( 2006-2009)966,000 tons/year ( 2006-2009)
EXPANSION JOINTEXPANSION JOINT EXPANSION JOINT
48 494746454443424140393837363534333231302928272625242322212019181716151413121110987654321
36.236.120.220.110.210.1
G
FC
F
E
D
C
B
A
F4 DIVISION
EXPRESS CARGO
EXPRESSACCEPTANCE & DELIVERY AREA
PREPACKED LOADING AREA
E
E
OUTSIZED CARGO STORAGE AREA
X-RAY
CONT
AINER
X-RAY
L/D L/D
X-RAY X-RAYX-RAY
Cargo Hoist
BY PA
SS FO
R OUT
BOUN
D
BY PA
SS FO
R INB
OUND
ELV
ELV
TV SYSTEM
EE
E E
E
E
E
E
E
E
E
ETV SYSTEM
MOBILE WORKSTATON
BULK
STOR
AGE S
YSTE
M FO
R INB
OUND
CARO
USEL
MINI
SHIPM
ENT
MINI
SHIPM
ENT
CARO
USEL
A/COUTS
IZED
CARG
O ST
ORAG
E ARE
A
MOBI
LE W
ORKS
TATO
N
CONT
AINER
X-RAY
HANDLING AREA
X-RAY
X-RAY X-RAY X-RAY
L/D L/D
L/D
X-RAY
TV SYSTEM
TV SYSTEM
OUTBOUND W/S
E
E
INBOUND W/S
E E E
EE
E
E E
E E
E
ETV SYSTEM
E
TV SY
STEM
E
ELV
FOR O
UTBO
UND
& TRA
NSIT
BULK
STOR
AGE S
YSTE
M BY PA
SS FO
R OUT
BOUN
D
BY PA
SS FO
R INB
OUND
ELV
MOBIL
EWO
RKST
ATON
PERISHABLE CARGO
ELV
E
OUTS
IZED
CARG
O ST
ORAG
E ARE
A
BULK
STOR
AGE S
YSTE
MFO
R OUT
BOUN
D & T
RANS
IT
WAREHOUSEF4-SPECIAL GOODS
DELIVERY AREAACCEPTANCE AREAEXPORT
DELIVERY AREAIMPORT
F5 & F6 OPERATING OFFICE
F3 SPECIAL GOODS WAREHOUSE
IMPORT
F3 DIVISION FL DIVISION
HUGE CARGO
PERISHABLE CARGO
FV DIVISION
DELIVERY AREAIMPORT
DELIVERY AREAIMPORT
ACCEPTANCE AREAEXPORT
FK & FS OPERATING OFFICE
FL SPECIAL GOODS WAREHOUSE
PREPACKED LOADING AREA
WAREHOUSEFV - SPECIAL CARGO
F3 DIVISION
EXPRESS CARGO AREA
EXPRESS CARGO AREA
CUSTOMER AIRLINES AREA
CUSTOMER AIRLINES AREA
THAI CARGO
& ALLIANCES
THAI CARGO
& ALLIANCES PERISHABLE
CARGO AREAPERISHABLE
CARGO AREA
Cargo International Terminal Area Management
LINE UP AREALINE UP AREALINE UP AREALINE UP AREA
CUSTOMER CUSTOMER AIRLINES AIRLINES
Equipments
Total Area 25,000 Sq m.
Equipments
- X-ray Machine 3
- Floor Scale 5
- Elevated Transfer Vehicle 2
- Mobile Work STN. 30
- Dock Leveler 3
- Strong Room 1
- Cool Room 2
- Cold Room 2
- Drive-in Cold room
- AS / RS 1
- Loading Deck 2
30,000 Sq m.
3
5
2
36
3
1
2
2
2
2
THAI CARGO THAI CARGO & ALLIANCES & ALLIANCES
PERISHABLE CARGO AREA
9,000 Sq m.
2
4
TV 1
5
2
4
4
1
EXPRESS CARGO
6,000 Sq m.
3
5
TV 1
30
3
1
2
2
1
2
Elevated Transfer Vehicle System (ETV)Elevated Transfer Vehicle System (ETV) 4 units4 units
Speed & Space Saving
Transfer Vehicle System (TV)Transfer Vehicle System (TV)
Speed & Efficiency
Automated Storage & Retrieval System (AS/RS)Automated Storage & Retrieval System (AS/RS)
4 Units-13 Cranes4 Units-13 Cranes
Speed, Space Saving and Efficiency
Convenience - Safety – Convenience - Safety – Space Utilization
Pallet TransporterPallet Transporter Mobile Workstation Mobile Workstation
No build up cargo on ground
Loading Pit are prepared for build –up / break down pallet for freighter
Safety & Quality
Closed Circuit TV - CCTV
Total Coverage
all cargo terminal areas and Airside
To Ensure max security.
Security SystemSecurity System
X-ray Machine for ULD (Pallet and Container)
Security SystemSecurity System
100 % Screening
Example X-ray ImagesHI-SCAN 180180-300kV
Potential of THAI CargoPotential of THAI Cargo to to
Fulfill Customers Expectation Fulfill Customers Expectation
1. Hardware : Facilities & Equipments
2. Software : IT Systems
3. People-ware
To comply with Customs Free Zone Regulations To comply with Customs Free Zone Regulations
• Customs Reporting Systems - Customs Reporting Systems - CargoCargo
Movement Movement Controls Systems (CMCS)Controls Systems (CMCS)
Enhance EfficiencyEnhance Efficiency
Communication with CustomersCommunication with Customers
2. 2. Software : IT systems Software : IT systems
Cargo Movement Control Systems Cargo Movement Control Systems
(CMCS)(CMCS)
Customs Reporting System for Customs Free Zone
– Report Customs on the movement of Cargo in
and out THAI Cargo Terminal ( Import / Transit /
Export ) through Air Cargo Community System
(ACCS)
• BarcodeBarcode Systems Systems
• Upgrade HardwareUpgrade Hardware
• Plan to move to paperless environment Plan to move to paperless environment
Enhance EfficiencyEnhance Efficiency
• Tracking System for Cargo Agents and
Customer Airlines at www.thaicargo.com
• Cargo Agent Reservation (CARE)
for THAI Appointed Forwarding Agents
Communication with Customers Communication with Customers
THAI Cargo THAI Cargo Business Business Plans at SBIA Plans at SBIA
• Expand core business and offer value
added services as the opportunity
arisen from the Cargo Free Zone
environment.
• New logistics Center for Electronic Parts
• Perishable Distribution Center
• Express Center
Expand Value Added Businesses to Expand Value Added Businesses to Cover More logistics Functions Cover More logistics Functions
1. New logistics Center for Electronic Parts1. New logistics Center for Electronic Parts
New Value Added Businesses New Value Added Businesses
• Distribution Center for Electronic Parts
Concept :
Involve suppliers in multiple countries at different
stage of production process and redistribute the
final product or partial product to third countries.
New logistics Center forNew logistics Center forElectronic PartsElectronic Parts
New logistics Center for Electronic parts New logistics Center for Electronic parts
• Located at Customs Free Zone area, SBIA
• Joint Venture Company
TG and ITOCHU
• Services cover :
– Distribution Center for electronic parts
– Non-Resident Inventory Management
– Assembling, Sorting, Repackaging
– Transport the intermediate or final products to the third country
2. Perishable Center 2. Perishable Center
New Value Added Businesses New Value Added Businesses
Perishable CenterPerishable Center
• Temperature and humidity controlled area
• Re icing / Re Oxygen for Transit Shipment
• Perishable One Stop Service Export Center of
Thailand
• Perishable Distribution Center for Perishable items
in this region
3. Express Center3. Express Center
Express Center Express Center
Emergency Traffic
• Aircraft Spare parts
• Spare parts for the Oil Company
• Suppliers who nearly miss its order
commitment.
Express Center Express Center
What TG can provide :
– Uplift to final destination via TG own flight or
interline arrangement for first available flight.
(Mainly intend in market where TG has an
extensive network)
– Express ground handling services
– Efficient and reliable tracking
• Expand network and capacity through charters ,
partners and will operate our own freighters
Increase Transportation Capacity
Expand Transportation Business to fulfill customers Expand Transportation Business to fulfill customers
need in time definite product.need in time definite product.
from Airport to Airport Door to Door Business from Airport to Airport Door to Door Business
ExpExplore lore Other Other Business ExpansionBusiness Expansion
Potential of THAI CargoPotential of THAI Cargo to to
Fulfill Customers Expectation Fulfill Customers Expectation
1. Hardware : Facilities & Equipments
2. Software : IT Systems
3. People-ware
Experienced and dedicated Staffs
Excellent Services
People-ware People-ware
Thank youThank you
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