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Mr. Richard S. PageChief Operating OfficerMr. Richard S. PageChief Operating Officer
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Control produce procurement
Leadership role in Health & Wellness
Virtual Commissary (Phase II)
Set the standard for fiscal responsibility
Speed to shelf
Lift per promotional dollar
Deliver the Store of the Future
Control produce procurement
Leadership role in Health & Wellness
Virtual Commissary (Phase II)
Set the standard for fiscal responsibility
Speed to shelf
Lift per promotional dollar
Deliver the Store of the Future
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Sales Growth• $4,143.2 FYTD June vs. $4,058.7 in June FYTD 2006 (up $84.4M; +2. 1%)
Benefit Value• 32% in FY 2006 vs. 30% Goal
Patron Satisfaction• 4.23 vs. 4.55 - (+7.6%)• ACSI for CY 2006 is 77 vs. Supermarket Industry 75
Sales Growth• $4,143.2 FYTD June vs. $4,058.7 in June FYTD 2006 (up $84.4M; +2. 1%)
Benefit Value• 32% in FY 2006 vs. 30% Goal
Patron Satisfaction• 4.23 vs. 4.55 - (+7.6%)• ACSI for CY 2006 is 77 vs. Supermarket Industry 75
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15.322.1Inventory Turns
45,00016,829Avg. Number of SKU’s
34,14731,392Avg. Sq. Ft. per Store
$30.86$60.76Avg. Transaction
$ 7.12$16.15Weekly Dollar Sales per Sq. Ft. of Sales Area
$297,496$506,968Avg. Sales per Week
15.322.1Inventory Turns
45,00016,829Avg. Number of SKU’s
34,14731,392Avg. Sq. Ft. per Store
$30.86$60.76Avg. Transaction
$ 7.12$16.15Weekly Dollar Sales per Sq. Ft. of Sales Area
$297,496$506,968Avg. Sales per Week
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The AAFES Community Development Initiative• Concepts
Town Center
Lifestyle Center
Mixed Use Development
• Locations: AAFES investigating feasibility at 7 locations
DeCA will participate where it makes sense
FY 2008 replacement commissary at Fort Bliss
being planned as part of a Town Center
• May include: Fast food, fitness centers, furniture, military
clothing, theatres, and national retail chains for books, clothing,
casual dining, etc
The AAFES Community Development Initiative• Concepts
Town Center
Lifestyle Center
Mixed Use Development
• Locations: AAFES investigating feasibility at 7 locations
DeCA will participate where it makes sense
FY 2008 replacement commissary at Fort Bliss
being planned as part of a Town Center
• May include: Fast food, fitness centers, furniture, military
clothing, theatres, and national retail chains for books, clothing,
casual dining, etc
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“Clean Audit Opinion” 5th Consecutive Year
Highest score in DoD for FY 2006 Annual
Statement of Assurance for Internal Controls
Average energy use per sq ft 10% above the
“Energy Star” rating for supermarkets
“Clean Audit Opinion” 5th Consecutive Year
Highest score in DoD for FY 2006 Annual
Statement of Assurance for Internal Controls
Average energy use per sq ft 10% above the
“Energy Star” rating for supermarkets
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Best customer identity theft protection
• Latest encryption in DoD
• Strong firewalls and intrusion detection protect
confidential data
Annual FISMA and Privacy Act compliance
certification
Best customer identity theft protection
• Latest encryption in DoD
• Strong firewalls and intrusion detection protect
confidential data
Annual FISMA and Privacy Act compliance
certification
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Scholarship program
• Applications: 39,927
• Recipients: 3,532
• Dollars awarded: $5,506,000
Voter Assistance & Military One-Source
Spouse & family member hiring
• 38% employment
Scholarship program
• Applications: 39,927
• Recipients: 3,532
• Dollars awarded: $5,506,000
Voter Assistance & Military One-Source
Spouse & family member hiring
• 38% employment
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DeCA Dietitian
• Promote DeCA as Nutritional Leader
• Partnership with DoD
• Partnership with TRICARE
DoD Nutrition Committee
• “Ask a Dietitian” on www.commissaries.com
“Its Your Choice, Make It Healthy”
Campaign
• Regional commercial grocer application
DeCA Dietitian
• Promote DeCA as Nutritional Leader
• Partnership with DoD
• Partnership with TRICARE
DoD Nutrition Committee
• “Ask a Dietitian” on www.commissaries.com
“Its Your Choice, Make It Healthy”
Campaign
• Regional commercial grocer application
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Workforce of the Future
• Critical strategic element
Implement a more productive, flexible store level
workforce
Better serves needs of all stakeholders
More viable in a competitive sourcing environment
• Status
Initial briefing provided to 38 stores as of June 1,
2007
Implementation on target for 53 stores – FY 2007
All Hawaii stores, Grand Forks, ND and Smokey
Point, WA
have received comprehensive WOF training
Workforce of the Future
• Critical strategic element
Implement a more productive, flexible store level
workforce
Better serves needs of all stakeholders
More viable in a competitive sourcing environment
• Status
Initial briefing provided to 38 stores as of June 1,
2007
Implementation on target for 53 stores – FY 2007
All Hawaii stores, Grand Forks, ND and Smokey
Point, WA
have received comprehensive WOF training
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Commissary Advanced Resale Transaction
System
(CARTS)
• On track to deploy CARTS at all commissaries by May
2008
• CONUS operational testing & evaluation initiated
February 23, 2007
Engaged in testing at Fort Lewis, WA; McClellan, CA;
Lackland, TX; Fort McCoy, WI; San Diego, CA; Harrison
Village, IN
• OCONUS operational testing & evaluation initiated May
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Engaged in testing at Vogelweh, GE
Commissary Advanced Resale Transaction
System
(CARTS)
• On track to deploy CARTS at all commissaries by May
2008
• CONUS operational testing & evaluation initiated
February 23, 2007
Engaged in testing at Fort Lewis, WA; McClellan, CA;
Lackland, TX; Fort McCoy, WI; San Diego, CA; Harrison
Village, IN
• OCONUS operational testing & evaluation initiated May
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Engaged in testing at Vogelweh, GE
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DeCA Enterprise Business System – Replaces
legacy business applications
Cataloging Receiving
Ordering Inventory Management
• Milestone A approval on target – 4th quarter FY 2007
• Projected Milestone B approval & software
contract award – 3rd quarter FY 2008
• Projected Initial Operating Capability – FY 2011
DeCA Enterprise Business System – Replaces
legacy business applications
Cataloging Receiving
Ordering Inventory Management
• Milestone A approval on target – 4th quarter FY 2007
• Projected Milestone B approval & software
contract award – 3rd quarter FY 2008
• Projected Initial Operating Capability – FY 2011
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Individualized Shopping Experience
• Creating a sense of community
• Exciting shopping experience
• Brand name recognition
• High coupon usage
• Pantry loading or grab & go
Individualized Shopping Experience
• Creating a sense of community
• Exciting shopping experience
• Brand name recognition
• High coupon usage
• Pantry loading or grab & go
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Cooperative alliances with key business
partners
Effective use of technology
Individualized shopping experience
Enhance use of shopper data
Deliver premier shopping experience
Cooperative alliances with key business
partners
Effective use of technology
Individualized shopping experience
Enhance use of shopper data
Deliver premier shopping experience
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FY 2007 – 2013 Strategic Plan Published
Sets goals and responsibilities• Sound strategies and actions
• Integrated efforts and metrics
• People held accountable forachievement
“Roadmap for the Future” – Increase the value of the benefit without increasing its cost
FY 2007 – 2013 Strategic Plan Published
Sets goals and responsibilities• Sound strategies and actions
• Integrated efforts and metrics
• People held accountable forachievement
“Roadmap for the Future” – Increase the value of the benefit without increasing its cost
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Know your metrics
Accountability matters
• Integrity
• Personal accountability
• Financial
• Property book
• IG
Corporate loyalty to the commissary benefit
Know your customers
Value your team members
Know your metrics
Accountability matters
• Integrity
• Personal accountability
• Financial
• Property book
• IG
Corporate loyalty to the commissary benefit
Know your customers
Value your team members
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Harlon Block Harlon Block Born: 1924 Yorktown,
Texas Died: 1945 Iwo Jima, Japan
Born: 1924 Yorktown, Texas Died: 1945 Iwo Jima, Japan
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Rene GagnonRene GagnonBorn: Manchester, N.H. March 7, 1925 Died: Manchester, N.H. October 12, 1979
Born: Manchester, N.H. March 7, 1925 Died: Manchester, N.H. October 12, 1979
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Mike Strank Mike Strank Born: 1919 Jarabenia, Czechoslovakia Died: 1945 Iwo Jima, Japan Born: 1919 Jarabenia, Czechoslovakia Died: 1945 Iwo Jima, Japan
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Ira Hayes Ira Hayes Born: January 12, 1923 Sacaton, Arizona Died: January 24, 1955 Bapchule, Arizona Born: January 12, 1923 Sacaton, Arizona Died: January 24, 1955 Bapchule, Arizona
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Franklin Sousley Franklin Sousley Born: Sept. 19, 1925 Hilltop, KY Died: March 21, 1945 Iwo Jima, Japan Born: Sept. 19, 1925 Hilltop, KY Died: March 21, 1945 Iwo Jima, Japan
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John BradleyJohn BradleyBorn: July 10, 1923 Antigo, WI Died: January 11, 1994 Antigo, WI
Born: July 10, 1923 Antigo, WI Died: January 11, 1994 Antigo, WI
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