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1 FLA-FI-SECURITY-CP-Rev1_0 Copyright © 2011 FlightSafety International, Inc. Unauthorized reproduction or distribution is prohibited.
2 FLA-FI-SECURITY-CP-Rev1_0 Copyright © 2011 FlightSafety International, Inc. Unauthorized reproduction or distribution is prohibited.
Hijacking, Security and Personal Safety
Hijacking, Security and Personal Safety
FOR TRAINING USE ONLY
Proprietary Information All Rights Reserved Rev. 1.0
3 FLA-FI-SECURITY-CP-Rev1_0 Copyright © 2011 FlightSafety International, Inc. Unauthorized reproduction or distribution is prohibited.
Objectives
Discuss the corporate crewmember’s role in aviation
security
Develop personal security practices while away from
aircraft
Discuss hotel security and safety
Discuss the corporate crewmember’s role in aviation
security
Develop personal security practices while away from
aircraft
Discuss hotel security and safety
4 FLA-FI-SECURITY-CP-Rev1_0 Copyright © 2011 FlightSafety International, Inc. Unauthorized reproduction or distribution is prohibited.
Crewmember’s Role
Know and closely adhere to the security procedures for your flight operation
Know and closely adhere to the security procedures for your flight operation
As a crewmember, it is your job to ensure not only the safety and security of your passengers, but the security of your aircraft.
As a crewmember, it is your job to ensure not only the safety and security of your passengers, but the security of your aircraft.
5 FLA-FI-SECURITY-CP-Rev1_0 Copyright © 2011 FlightSafety International, Inc. Unauthorized reproduction or distribution is prohibited.
Aviation Security Practices
Never leave an unsecured aircraft unattended
Never leave crew bags unattended - the best practice is to handle your own luggage to maintain control
Do not accept bags, packages or mail from the public. Verify all packages that you are to carry onboard
Perform a security check during your pre-flight
Verify the identity of all service persons
Never leave an unsecured aircraft unattended
Never leave crew bags unattended - the best practice is to handle your own luggage to maintain control
Do not accept bags, packages or mail from the public. Verify all packages that you are to carry onboard
Perform a security check during your pre-flight
Verify the identity of all service persons
6 FLA-FI-SECURITY-CP-Rev1_0 Copyright © 2011 FlightSafety International, Inc. Unauthorized reproduction or distribution is prohibited.
Flight Operation Security
Pt 135 operators are required to adhere to their company –specific TSA program.
Pt 135 operators are required to adhere to their company –specific TSA program.
http://web.nbaa.org/public/ops/security/bestpractices
www.ibac.org/is-bao/isbao_audit.htm
Flight operations should maintain a security program that is proportional to the threat against that flight operation.
7 FLA-FI-SECURITY-CP-Rev1_0 Copyright © 2011 FlightSafety International, Inc. Unauthorized reproduction or distribution is prohibited.
Security Checkpoints
It is very important for you to be aware of your
surroundings and to report suspicious activities.
Ask for the I.D. of any service personnel approaching your a/c.
It is very important for you to be aware of your
surroundings and to report suspicious activities.
Ask for the I.D. of any service personnel approaching your a/c.
FBO’s normally do not have security checkpoints
8 FLA-FI-SECURITY-CP-Rev1_0 Copyright © 2011 FlightSafety International, Inc. Unauthorized reproduction or distribution is prohibited.
Travel Warnings
These websites are useful for
researching worldwide travel warnings.
http://travel.state.gov
(202) 647-5225
http://www.usembassy.gov
(202)-647-4000
These websites are useful for
researching worldwide travel warnings.
http://travel.state.gov
(202) 647-5225
http://www.usembassy.gov
(202)-647-4000
9 FLA-FI-SECURITY-CP-Rev1_0 Copyright © 2011 FlightSafety International, Inc. Unauthorized reproduction or distribution is prohibited.
Travel Security Preparation“Know before you go”
What type of crime and how dangerous is it in the area where you will be traveling
Are you arriving during a religious or business holiday
What is customary for dress, behavior, and body language
10 FLA-FI-SECURITY-CP-Rev1_0 Copyright © 2011 FlightSafety International, Inc. Unauthorized reproduction or distribution is prohibited.
Bomb and Hijacking Threats Threats can be categorized into two specific classes
General Threats Specific Threat General Threats Specific Threat
The aircraft is most vulnerable to hijacking when the crew is onboard and the a/c is ready for flight.
Report any breach in security immediately to the PIC, law enforcement, airport and company officials
If threatened, attempt to delay movement of the a/c to provide time for law enforcement intervention.
11 FLA-FI-SECURITY-CP-Rev1_0 Copyright © 2011 FlightSafety International, Inc. Unauthorized reproduction or distribution is prohibited.
After an Incident
Try to describe all characteristics of a caller or individual Avoid the media. Make no comments concerning
security procedures or the events that have occurred All information should be only relayed on a “Need to
Know” basis
Try to describe all characteristics of a caller or individual Avoid the media. Make no comments concerning
security procedures or the events that have occurred All information should be only relayed on a “Need to
Know” basis
12 FLA-FI-SECURITY-CP-Rev1_0 Copyright © 2011 FlightSafety International, Inc. Unauthorized reproduction or distribution is prohibited.
Personal Security Adversaries seek those appearing most vulnerable.
Listen to your inner voice, gut feeling, instinct, etc. Blend in with the locals in dress and behavior Do not publicize your travel plans Always carry a picture ID. Photocopy your passport and
keep the copies in separate places. Keep 1 copy with you
Carry a cell phone. Know how to make international calls on it
Avoid sightseeing, shopping, and traveling alone during layovers. Make sure the remaining crew knows your plans
Listen to your inner voice, gut feeling, instinct, etc. Blend in with the locals in dress and behavior Do not publicize your travel plans Always carry a picture ID. Photocopy your passport and
keep the copies in separate places. Keep 1 copy with you
Carry a cell phone. Know how to make international calls on it
Avoid sightseeing, shopping, and traveling alone during layovers. Make sure the remaining crew knows your plans
13 FLA-FI-SECURITY-CP-Rev1_0 Copyright © 2011 FlightSafety International, Inc. Unauthorized reproduction or distribution is prohibited.
Personal Security (cont) Always be aware of your surroundings.
If a disturbance erupts, leave at once Do not go out in uniform or use tags that display your
home address Stay, eat, and shop at reputable locations. Do not
drink excessively Be observant and look around before exiting your car
in parking lots Be aware of “shouldersurfers” near ATM’s, etc. Block
the view of your key strokes. Remember, non-residents are often targets
If a disturbance erupts, leave at once Do not go out in uniform or use tags that display your
home address Stay, eat, and shop at reputable locations. Do not
drink excessively Be observant and look around before exiting your car
in parking lots Be aware of “shouldersurfers” near ATM’s, etc. Block
the view of your key strokes. Remember, non-residents are often targets
14 FLA-FI-SECURITY-CP-Rev1_0 Copyright © 2011 FlightSafety International, Inc. Unauthorized reproduction or distribution is prohibited.
The most common causes of injury and death while traveling -
vehicle accident Always wear a seat belt in any vehicle you are riding in or driving. If possible, sit in the middle of the rear seat.
Personal Security (cont)
15 FLA-FI-SECURITY-CP-Rev1_0 Copyright © 2011 FlightSafety International, Inc. Unauthorized reproduction or distribution is prohibited.
Taxi Safety
Use licensed and metered taxis called by the hotel or recommended by your in-country handler
Know the general route of travel to your destination
Carry the hotel’s address card with you
If the driver stops to pick someone up – Get Out
16 FLA-FI-SECURITY-CP-Rev1_0 Copyright © 2011 FlightSafety International, Inc. Unauthorized reproduction or distribution is prohibited.
Hotel Security
Do not publicly discuss room numbers (during check-in etc.)
Do not display your room key in public or leave them on restaurant tables, swimming pools, or other places where they can be easily stolen. Separate the keycard from the case marked with the room number
Check your room prior to entry, every time you enter it. Check the security and the method of opening and locking all windows and exits. Contact the rest of your crew once the room is clear
Do not publicly discuss room numbers (during check-in etc.)
Do not display your room key in public or leave them on restaurant tables, swimming pools, or other places where they can be easily stolen. Separate the keycard from the case marked with the room number
Check your room prior to entry, every time you enter it. Check the security and the method of opening and locking all windows and exits. Contact the rest of your crew once the room is clear
17 FLA-FI-SECURITY-CP-Rev1_0 Copyright © 2011 FlightSafety International, Inc. Unauthorized reproduction or distribution is prohibited.
Hotel Security
Never leave the door propped open and never use the “please make up my room” sign
When you leave your room, turn the TV on to the local language channel. If offered, have the local language paper delivered to your door
Do not open your hotel door to any hotel service
employees without verification. Always call the front desk to verify their visit.
Lock and bolt your hotel door whenever you are in your room and use all the devices provided. Consider carrying additional room and personal security devices
Never leave the door propped open and never use the “please make up my room” sign
When you leave your room, turn the TV on to the local language channel. If offered, have the local language paper delivered to your door
Do not open your hotel door to any hotel service
employees without verification. Always call the front desk to verify their visit.
Lock and bolt your hotel door whenever you are in your room and use all the devices provided. Consider carrying additional room and personal security devices
18 FLA-FI-SECURITY-CP-Rev1_0 Copyright © 2011 FlightSafety International, Inc. Unauthorized reproduction or distribution is prohibited.
Hotel Fire Safety
Always carry a flashlight. Keep it, your cell phone, and your room key in the same place when you are in your room
Consider carrying a smoke hood
Request a room between the 3rd and the 7th floors
When you get to your room, locate 2 routes of escape, the fire alarms, and the fire extinguishers
Always carry a flashlight. Keep it, your cell phone, and your room key in the same place when you are in your room
Consider carrying a smoke hood
Request a room between the 3rd and the 7th floors
When you get to your room, locate 2 routes of escape, the fire alarms, and the fire extinguishers
On November 21, 1980, 84 people died as a result of a fire at the MGM Grand Hotel in Las Vegas. This was the second largest life-loss hotel fire in United State’s history.
19 FLA-FI-SECURITY-CP-Rev1_0 Copyright © 2011 FlightSafety International, Inc. Unauthorized reproduction or distribution is prohibited.
Hotel Fire Safety
If a fire breaks out in your room, get out immediately and close the door tightly behind you
Call the front desk / hotel operator to report the fire. Always call the country’s emergency number, ( 911 in the US), in addition to contacting the front desk
If a fire breaks out in your room, get out immediately and close the door tightly behind you
Call the front desk / hotel operator to report the fire. Always call the country’s emergency number, ( 911 in the US), in addition to contacting the front desk
20 FLA-FI-SECURITY-CP-Rev1_0 Copyright © 2011 FlightSafety International, Inc. Unauthorized reproduction or distribution is prohibited.
Hotel Evacuation Procedures
Use a wet hand towel to filter out smoke Take your flashlight, key and cell phone - Feel the door
for heat Check the corridor for the best route and walk carefully
down the stairwell using the railing for security in the event someone panics behind you.
Use a wet hand towel to filter out smoke Take your flashlight, key and cell phone - Feel the door
for heat Check the corridor for the best route and walk carefully
down the stairwell using the railing for security in the event someone panics behind you.
21 FLA-FI-SECURITY-CP-Rev1_0 Copyright © 2011 FlightSafety International, Inc. Unauthorized reproduction or distribution is prohibited.
If Trapped in Your Room
Call the operator to report the fire and also call the country’s emergency number (911)
Fill the tub with water. Wet towels and sheets to block the smoke entry
Turn off fans and air conditioning Open your drapes so you can be seen from the outside
Call the operator to report the fire and also call the country’s emergency number (911)
Fill the tub with water. Wet towels and sheets to block the smoke entry
Turn off fans and air conditioning Open your drapes so you can be seen from the outside
22 FLA-FI-SECURITY-CP-Rev1_0 Copyright © 2011 FlightSafety International, Inc. Unauthorized reproduction or distribution is prohibited.
Review
What should you ask any service personnel approaching your aircraft?
What are the two types of hijacking and bombing threats?
What are your procedures in a hotel fire?
What should you ask any service personnel approaching your aircraft?
What are the two types of hijacking and bombing threats?
What are your procedures in a hotel fire?
23 FLA-FI-SECURITY-CP-Rev1_0 Copyright © 2011 FlightSafety International, Inc. Unauthorized reproduction or distribution is prohibited.
Scenario
You are at the hotel entrance waiting for your crew when a passerby blunders into you spilling their beverage on your coat. They are very apologetic and begin to guide you toward the restrooms to assist in cleaning your jacket.
What do you do?
You are at the hotel entrance waiting for your crew when a passerby blunders into you spilling their beverage on your coat. They are very apologetic and begin to guide you toward the restrooms to assist in cleaning your jacket.
What do you do?
24 FLA-FI-SECURITY-CP-Rev1_0 Copyright © 2011 FlightSafety International, Inc. Unauthorized reproduction or distribution is prohibited.
Summary
You are your own best security guard
Do not talk to anyone about your company’s security procedures
Do not become complacent – this is the type of target that adversaries seek
You are your own best security guard
Do not talk to anyone about your company’s security procedures
Do not become complacent – this is the type of target that adversaries seek
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