1 Development of e-governement in France Perica SUČEVIĆ - Перица СУЧЕВИЧ Head of the...

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Development of e-governement in France

Perica SUČEVIĆ - Перица СУЧЕВИЧ

Head of the legal department of the DGME

ESAP - Moscow, 05-08/12/2007

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Presentation of the Directorate General for State Modernisation (DGME)

Creation of the DGME Missions of the DGME

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Presentation of the Directorate General for State Modernisation (DGME)

Quality and simplification service Modernisation of public management service E-government development service

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What is E-governement?

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Brief history of e-governement in France Track record of the first period

1995-2002 Progression (of the front office) Difficulties (of the back office)

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Brief history of e-governement in France Best practices 1995-2002

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Brief history of e-governement in France

E-governement in 2003

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Brief history of e-governement in France

Creation of the ADAE Missions of the ADAE

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Brief history of e-governement in France

2003 - A favourable climate

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Brief history of e-governement in France

Preparation for the second stage :2004-2007

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Brief history of e-governement in France

Four imperatives

1: Listen constantly to users and administrations

2: Make services accessible to all

3: Setting up a pact of trust

4: Doing better while controlling State expenditure

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Brief history of e-governement in France Preparation for the second

stage :2004-2007

The difficulties

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Brief history of e-governement in France Preparation for the second

stage :2004-2007 A strong political support Target 2007 : an administration of service

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The ADELE ProgramThe E-governement strategic plan

I. Offer a greater number of services, which will be user-friendly and accessible to everyone at all times, while creating a climate of trust.

II. Contribute to modernising the civil service

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The E-governement strategic plan

A. The new services offered to users by the development of e-government.

1. Services focusing on the needs of users 2. Personalised services 3. Services accessible to everyone 4. User-friendly services 5. Simplified procedures 6. Services making it possible to move the regulatory and

administrative complexity into the back office 7. Greater responsiveness of the administration

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The E-governement strategic plan

B. Creating a basis for increased confidence

1. Greater transparency and better control by citizens and professionals in their exchanges with the authorities

2. Tools for building trust

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II. Contribute to modernising the Civil ServiceA. Improve the work of public employees and the

organisation of public services 1. Advantages for civil servants 2. The efficiency of the State and the public services 3. Electronic archiving, a guarantee of good administration 4. Bringing resources into line with needs in the public services 5. Promoting the proper implementation of decentralisation 6. Carrying out experiments within partnerships in the public and

private sectors

The E-governement strategic plan

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The E-governement strategic plan

B.     Restore the financial leeway of the State and the public services

1. E-government: a major source of savings

2. Rational implementation

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The e-government action plan

The ADELE programme 2004-2007

140 measures – 300 services

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The e-government action planI - Offer a greater number of services, which

will be user-friendly, and accessible to everyone at any time

A. Services designed for the citizensB. Services for businessC. Services designed for associationsD. Services designed for regional authorities

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The e-government action planII. Contribute to the modernisation of the

public services in synergy with european partners and steer the development of e-administration while creating conditions

of confidence

A. The improvement of the civil service and e-administrationB. Implement or strengthen the security of information systemsC. The e-administration guidelinesD. Communication and evaluation tools

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The e-gov 2006-2010 action plan

E-gov guidelines i2010 project

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Law N°94-126 dated 11 February 1994 relating to individual initiative and enterprise

In tax matters : the general tax code

In social matters : the social security code

Legal aspects of e-government prior to 2005

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A common legal framework for e-government

Law dated 9th December 2004 to simplify the law

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A common legal framework for e-government

Edict dated 8th December 2005

Definitions The authorities to which the edict applies Simplification of the formalities made by electronic

means Security measures contained in the General Security

Directory (GSD) The General Interoperability Directory (GID) Various measures relating to the rights of citizens when

communicating with the administration

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Interoperability rules

Focus on the General Interoperability Directory The IDABC program

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Security rules

Focus on the General Security Directory

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Acessibility rules

Focus on the General Accessibility Directory for Administrations

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Services for Citizens

Address Change Notification Service Request for civil status acts Income Tax online Administration 24h/24

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Services for business

TeleVAT Net-entreprises Subsidies for associations

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Services for civil servants

synergies.modernisation.gouv.fr CybEO Admisource

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Services for administrations

Presto Pilae Digital legal control by supervision authorities Chorus Helios

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Panorama of other services

Family Citizen’s life Employment Leisure

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Process re-engineering

Management of processes and re-engineering

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Administratives reforms for the implementation of e-governement

projects Improvement of the quality of the public services Simplification of the law Simplification of the formalities

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Monitoring and evaluation of e-governement projects

The MAREVA method

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Reinforcement of the State thanks to e-government

Modernisation audits General review of public policies Public service relays

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Protection of personal data

The CNIL : An independent administrative authority The Data Protection Act

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Electronic signature and management of digital identity

Articles 1316 to 1316-4 of the Civil Code Identity and Access Management

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Personal portal « Mon.service-public »

A personalised access to all public e-services The federation of identity A personal storage space