1 Developing a New Employment Network. Welcome to the webinar 2 FOR AUDIO Dial-in number: 1 (888)...

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Developing a New Employment Network

Welcome to the webinar

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FOR AUDIO Dial-in number: 1 (888) 582-3528 (US Toll Free) or 1 (847) 944-7361 (US Toll)Password: 8395 704#

Facilitators:Patricia Dowse, NYSRAOscar Jiménez, MPH, NYAPRS

Presenters:Joshua Carpenter, M.S.Ed., C.R.C.,

Clubhouse of SuffolkDavid Jones, Technical Assistance and Support Center (TASC), MAXIMUSMichael Yozzi, Technical Assistance and Support Center (TASC), MAXIMUSKelly Stengel, MPH, NYAPRS

How to participate in the webinarMute/ un-mute

• All attendees will be automatically muted during webinar • During Q & A you may un-mute yourself by pressing: # 6 • To mute yourself: * 6 (star and then the number 6)Sending questions to presenters via chat function: Go to upper left corner to “attendees.” Look for Kelly Stengel or Oscar Jiménez by scrolling down. Right

clickand Chat with Kelly or Oscar to send questions or technical

issues Technical problems?Contact Sarah at (518) 436-0008 or admin@nyaprs.org

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Our Program for Today

• Ticket-to-Work Program: Overview– What is the Ticket to Work– Payment at a Glance– Partnership Plus at a Glance– Types of Employment Network Business Models

• Overview of the EN RFQ– Qualification Requirements– Business Plan– Application Check List

• EN Implementation Tools at a Glance

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What is the Ticket to Work?

Ticket-to-Work Program: 101

• What is the goal of the program?– Help people with disabilities get jobs and become more

self-sufficient • What is it the Ticket?

– Similar to a voucher that allows people with disabilities to purchase employment services and supports

• Who can a Ticket Holder purchase services from? – An Employment Network (EN): Agency or program pre-

approved by Social Security to take Tickets

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Ticket-to-Work Program: 101 cont’d

• How much money is each Ticket worth? – Up to $23,000 (up to $5,100 the first 9 months)

• Who does the Ticket belong to?– The Ticket belongs to the person with a disability

(“Ticket Holder”), not the provider nor the government – The Ticket Holder can choose the Employment

Network she/he likes best, and switch at any point in time

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2011 MILESTONE-OUTCOME PAYMENT METHOD

Payment Type Beneficiary Earnings Required After Ticket Assignment SSDI Ticket-Holder

SSI Ticket-Holder

Milestone 1Milestone 2Milestone 3Milestone 4

$360/ month x 1 month$720/ month x 3 months within 6 months$720/ month x 6 months within 12 months$720/ month x 9 months within 18 months

  $1279$1279$1279$1279

$1279$1279$1279$1279

Total for Phase 1 $5,116 $5,116

Outcome Phase

Earnings sufficient for “zero cash benefit” status

  Up to 36 payments of $384/ month

Up to 60 payments of $221/ month

Total of Outcome Payments Available $13,824 $13,260

Total of Milestones + Outcome Payments $23,164 $22,354

Phase 2

Phase 1

Milestones Gross earnings at or over $1,000(non-blind)/month (SGA)Gross earnings at or over $1,640 (blind)/month (SGA)

  Up to 11 payments of $382/ month

Up to 18 payments of $221/ month

Total for Phase 2 $4,224 $3,978

Total Phase 1 + 2 Milestones Payments $9,340 $9,094

2011 Payments At A Glance

Type Ticket Holder Earnings EN Payment for SSDI

EN Payment for SSI

Phase 1

Milestone 1 $360/ two weeks within 1 month

$1,279 $1,279

Milestone 2 $720/mo for 3 months within 6 months (cumulative)

$1,279 $1,279

Milestone 3 $720/mo for 6 months within 12 months (cumulative)

$1,279 $1,279

Milestone 4 $720/mo for 9 months within 18 months (cumulative)

$1,279 $1,279

Total Potential Phase I Milestone Payments $5,116 $5,116

2011 Rates

Milestone-Outcome Payment System: Phase 1 Milestones

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Type Ticket Holder Earnings

EN Payment for SSDI

EN Payment for SSI

Phase 2 Gross > SGA($1000/non-blind; $1,640 for blind)

$384/mo. (up to 11 mos.)

$221/mo. (up to 18 mos.)

Total Phase 2 Payments

$4,224 $3,978

Total Potential Ticket Payments Phases 1 and 2

$9,340 $9,094

2011 Rates

Milestone-Outcome Payment System: Phase 2 Payments

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Milestone-Outcome Payment System: Outcome Payments

Type Ticket Holder Earnings

EN Payment for SSDI

EN Payment for SSI

Outcome Phase Net > SGA ($1000/non-blind;

$1,640 /blind) AND 0 cash benefit

$384/mo. for up to 36 months

$221/mo. for up to 60

months

Total Outcome Phase Payments

$13,824 $13,260

Total Potential Ticket Payments

$23,164 $22,254

2011 Rates 11

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2011 MILESTONE-OUTCOME PAYMENT METHOD

Payment Type Beneficiary Earnings Required After Ticket Assignment SSDI Ticket-Holder

SSI Ticket-Holder

Milestone 1Milestone 2Milestone 3Milestone 4

$360/ month x 1 month$720/ month x 3 months within 6 months$720/ month x 6 months within 12 months$720/ month x 9 months within 18 months

  $1279$1279$1279$1279

$1279$1279$1279$1279

Total for Phase 1 $5,116 $5,116

Outcome Phase

Earnings sufficient for “zero cash benefit” status

  Up to 36 payments of $384/ month

Up to 60 payments of $221/ month

Total of Outcome Payments Available $13,824 $13,260

Total of Milestones + Outcome Payments $23,164 $22,354

Phase 2

Phase 1

Milestones Gross earnings at or over $1,000(non-blind)/month (SGA)Gross earnings at or over $1,640 (blind)/month (SGA)

  Up to 11 payments of $382/ month

Up to 18 payments of $221/ month

Total for Phase 2 $4,224 $3,978

Total Phase 1 + 2 Milestones Payments $9,340 $9,094

2011 Payments At A Glance

1. When an individual has an ACCES-VR case OPEN, the Ticket is considered “in use” and it cannot be assigned to an EN

2. After VR case is formally closed, then the beneficiary can assign Ticket to an EN

3. If the VR case is closed successfully, then Phase One payments are NOT available

4. If the VR case is NOT closed successfully, then ALL Ticket payments may still be available

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Partnership Plus at a Glance

• Types of EN business models:– Independent– Collaborative– Single administrator– State level strategies

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This example shows a collaborative web allowing for referral and mentoring efforts amongst separate EN’s

ACCES-VR provides information about all EN options when closing a case

Each EN completes a separate application to operate as an independent EN

Independent ENs

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Collaborative Agreement Strategy

ACESS-VR

Partnership Plus

Advantages: Sharing of information & resources, staffing and community outreach

Specific Advantage of collaboration with One-Stop: Access to database of potential Ticket holders who wish to return to work

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ACCES-VR

Single Administrator EN Strategy

ACCES-VRPartnership Plus

Contracted for Ticket Administration/ Outreach

/ Reporting

Provide direct service to Ticket holders / Follow-up supports / data collection 1717

State Level Strategy

Policy / Outreach / Reporting/Administration

ACCES-VRPartnership Plus

Contracted for Ticket Administration

Provide direct service to Ticket holders / Follow-up supports / data collection

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How to participate in the webinarMute/ un-mute

• All attendees will be automatically muted during webinar • During Q & A you may un-mute yourself by pressing: # 6 • To mute yourself: * 6 (star and then the number 6)Sending questions to presenters via chat function: Go to upper left corner to “attendees.” Look for Kelly Stengel or Oscar Jiménez by scrolling down. Right

clickand Chat with Kelly or Oscar to send questions or technical

issues Technical problems?Contact Sarah at (518) 436-0008 or admin@nyaprs.org

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BECOMING AN EMPLOYMENT NETWORK

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General Qualification Requirements• Experience providing employment services

– 2 years immediately preceding application or 3 years within the last 5 years

• Have a system to keep beneficiary information secure

• Provide minimum core services– Career counseling– Job placement (excluding sole Partnership Plus

ENs)– Ongoing employment support

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General Qualification Requirements (Cont.)• Be Accessible

– Physical locations accessible per ADA guidelines

– Information in multiple formats– Toll-free telephone– Voicemail– Email

• Do not discriminate in providing services• Comply with terms and conditions of the

Blanket Purchase Agreement (BPA)22

General Qualification Requirements (Cont.)

• Have adequate resources to provide services– Sufficient staff, facilities, and ability to

arrange for service delivery

• Maintain accounting and documentation of costs and efforts

• Carry general and/or professional insurance

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Specific Qualification Requirements• License or certificate to provide services, if required

by state lawOR

• Certification or accreditation from a national rehabilitation or employment services accrediting body

OR• Contract or agreement with Federal or State

government agencyOR

• Grant to provide employment, VR, or other support services 24

Specific Qualification Requirements (Cont.)

• Ensure medical and related services are supervised by appropriate personnel

• Employ staff and/or utilize provides who are:– Qualified by certification or license– Otherwise qualified by education or experience

• Submit subcontractors information for SSA preapproval before utilizing services

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Overview of the Business Plan

(Page 10)• Describe your organizations:– History, mission, accomplishments– Corporate structure including affiliates and

subsidiaries– Current organizational chart with current positions and

staffing– Resumes and personal information of key staff– Website address (if applicable)

• Outline current and past services provided– Evidence of services and job placement– SSA reserves the right to verify services were provided

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Overview of Business Plan (Cont.)

(Page 10)• Describe anticipated changes in organization– Organizational structure, staffing, business

policies and services provided– Explain marketing plan, developing IWPs, short-

term supports for job retention, and method to protect beneficiary information

• Demonstrate sustainability– Identify grants or funding streams

• Requirements for applicants planning on employing SSA beneficiaries with disabilities

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EN Application Checklist(Page 74)

• The Agreement (pages 4 – 5)• EN Security and Suitability

Requirements (starts on page 37)– Must be completed before work begins

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EN Application Checklist (Cont.)• EN Quotation Documentation Requirements

– Standard Form 1449(page 62)– EN Information Sheet

• Active CCR• Active Online Representations and Certification

(ORCA)• Elect EN payment system• EN qualifications requirement documentation• Business Plan for service delivery• Proof of liability insurance

– Addendum for multiple locations

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How to participate in the webinarMute/ un-mute

• All attendees will be automatically muted during webinar • During Q & A you may un-mute yourself by pressing: # 6 • To mute yourself: * 6 (star and then the number 6)Sending questions to presenters via chat function: Go to upper left corner to “attendees.” Look for Kelly Stengel or Oscar Jiménez by scrolling down. Right

clickand Chat with Kelly or Oscar to send questions or technical

issues Technical problems?Contact Sarah at (518) 436-0008 or admin@nyaprs.org

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Employment Network Implementation Tools and Resources

Assigning Tickets Effectively

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EN Implementation Tools

• Decision Tree Tool for Assigning Tickets

• 18 Month Prior Earnings Look-Back Worksheet

• Challenge Ticket Tracker• Obtaining EN Implementation Tools

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Challenge Ticket Tracker•Organizes all Ticket Holder Demographics •Manually allows tracking of all payments, including Phase 1, 2 & Outcomes•Provides automatic tracking of total revenue•Includes charts which show total revenue, and break-down of Phase 1, 2 & Outcome payment totals

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Enter Ticket Holder information here

Check boxes for benefits type

Enter EN & Key Maximus contact information here

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Data in these fields populates from Demographics Worksheet

Phase 1 Milestones Worksheet: Payment Code indicates billing request type submitted, wages for period is for tracking total wage data for request period you have collected from Ticket Holder

Obtaining the EN Implementation Tools• For more information or to obtain a

copy of the Challenge Ticket Tracker contact Kevin Nickerson at: krnickerson@tompkins-co.org

• Ticket to Work:http://www.yourtickettowork.com/index

• PROS Ticket to Work Resource Room can be found at the link below:

http://www.nyaprs.org/community-economic-development/PROS-works/

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How to participate in the webinarMute/ un-mute

• All attendees will be automatically muted during webinar • During Q & A you may un-mute yourself by pressing: # 6 • To mute yourself: * 6 (star and then the number 6)Sending questions to presenters via chat function: Go to upper left corner to “attendees.” Look for Kelly Stengel or Oscar Jiménez by scrolling down. Right

clickand Chat with Kelly or Oscar to send questions or technical

issues Technical problems?Contact Sarah at (518) 436-0008 or admin@nyaprs.org

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