-Too Course. -No forecasts outside our area. -Not visually appealing. -Landmarks?

Using Public Briefings to Expand Decision Support Services to

Schools and the General Public

Erik M. Heden

History of DSS at Binghamton

DSS Began

2000 - 2003

2004 - 2009

DSS Expansion

To Webinars

DSS Team

2010

2014

Integrated Warning

Team (IWT)

Expansion to schools/medi

a

Fall 2014

Bad Graphics

- Too Course.

- No forecasts outside our area.

- Not visually appealing.

- Landmarks?

Improving Graphics

- Updated to include ranges and a better set of colors.

- Roads/Cities.

- Still missing forecasts outside our area.

Improving Graphics

- Visually appealing.

- Forecasts included outside our area.

- Has ranges.

Improving Graphics

- Also a need to display watch/warning/advisories.

Improving Graphics

- Improving proficiency with PowerPoint.

- Experience with this varied wildly.

Training• Briefing templates for all types of hazards (2010 – present).• Training began with DSS Team, expanded to rest of staff.• Starting in 2014 DSS has been incorporated into our twice yearly trainings (spring and fall).

• Concise, no weather speak.

• 8 Slides or less.

• Focus on what is important (timing, hazards, how much).

TrainingDo we need a briefing?

Tier System• Tier 1: PDF briefings emailed to core partners, posted on our webpage and social

media. *Core partners include EMs, Other agencies (DOT, Red Cross). Expanded to schools and media in fall 2014.

• Tier 2: In addition to the PDF briefings, EM and core partner webinars with audio conference call.

• Tier 3: On-site deployment

Briefing Criteria

Timing

• Tier 1: Twice a day at minimum. 430 AM and 2 pm to 4 pm.• Tier 2: Depends on customers but usually 10 to 11 am or 2 to 3 pm.

School Webinar

School Webinar

Amount of Briefings Done

FY09 FY10 FY11 FY12 FY13 FY14 FY150

20

40

60

80

100

120

7

38

56

38

69

111 109Total

Num

ber o

f brie

fings

Briefing Breakdown By Staff

FY09 FY10 FY11 FY12 FY13 FY14 FY150

102030405060708090

100

WCMStaff

Nu

mb

er o

f B

rief

ings

Briefing Breakdown By Staff

WCM89%

Staff11%

FY09 - FY11

WCM36%

Staff64%

FY12 - FY15

“Many hands make light work”

EMA

NWSMedia

Bring your main sectors together to meet and improve communication, relationships, and planning. Sectors include National Weather Service,

Emergency Management, and media.

Goal: Improved communication and establishing relationships will help for future events.

What is an IWT?

Social Media and DSS- Began with Sandy in 2012

- Concise information with (1) graphic to tell the story.

Social Media and DSS- Graphics showing the start time of

snow work very well.

Using Public Briefings to Expand Decision Support Services to

Schools and the General Public

Questions?

Erik Heden: erik.heden@noaa.gov