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Using Public Briefings to Expand Decision Support Services to
Schools and the General Public
Erik M. Heden
History of DSS at Binghamton
DSS Began
2000 - 2003
2004 - 2009
DSS Expansion
To Webinars
DSS Team
2010
2014
Integrated Warning
Team (IWT)
Expansion to schools/medi
a
Fall 2014
Bad Graphics
- Too Course.
- No forecasts outside our area.
- Not visually appealing.
- Landmarks?
Improving Graphics
- Updated to include ranges and a better set of colors.
- Roads/Cities.
- Still missing forecasts outside our area.
Improving Graphics
- Visually appealing.
- Forecasts included outside our area.
- Has ranges.
Improving Graphics
- Also a need to display watch/warning/advisories.
Improving Graphics
- Improving proficiency with PowerPoint.
- Experience with this varied wildly.
Training• Briefing templates for all types of hazards (2010 – present).• Training began with DSS Team, expanded to rest of staff.• Starting in 2014 DSS has been incorporated into our twice yearly trainings (spring and fall).
• Concise, no weather speak.
• 8 Slides or less.
• Focus on what is important (timing, hazards, how much).
TrainingDo we need a briefing?
Tier System• Tier 1: PDF briefings emailed to core partners, posted on our webpage and social
media. *Core partners include EMs, Other agencies (DOT, Red Cross). Expanded to schools and media in fall 2014.
• Tier 2: In addition to the PDF briefings, EM and core partner webinars with audio conference call.
• Tier 3: On-site deployment
Briefing Criteria
Timing
• Tier 1: Twice a day at minimum. 430 AM and 2 pm to 4 pm.• Tier 2: Depends on customers but usually 10 to 11 am or 2 to 3 pm.
School Webinar
School Webinar
Amount of Briefings Done
FY09 FY10 FY11 FY12 FY13 FY14 FY150
20
40
60
80
100
120
7
38
56
38
69
111 109Total
Num
ber o
f brie
fings
Briefing Breakdown By Staff
FY09 FY10 FY11 FY12 FY13 FY14 FY150
102030405060708090
100
WCMStaff
Nu
mb
er o
f B
rief
ings
Briefing Breakdown By Staff
WCM89%
Staff11%
FY09 - FY11
WCM36%
Staff64%
FY12 - FY15
“Many hands make light work”
EMA
NWSMedia
Bring your main sectors together to meet and improve communication, relationships, and planning. Sectors include National Weather Service,
Emergency Management, and media.
Goal: Improved communication and establishing relationships will help for future events.
What is an IWT?
Social Media and DSS- Began with Sandy in 2012
- Concise information with (1) graphic to tell the story.
Social Media and DSS- Graphics showing the start time of
snow work very well.
Using Public Briefings to Expand Decision Support Services to
Schools and the General Public
Questions?
Erik Heden: [email protected]
