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A quick portfolio of some of my work over the years. Showcases work created for Big Pharma, High Tech, and other firms over a 12+ year career making presentations look better.
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Proprietary and Confidential © 2010 Avaya Inc. All rights reserved. 1
3 3
is now..
4
Global Leader in SIP
Communications
Fastest Growing SBC Portfolio On
The Market
VoIP Foundationof the World’s
Largest Networks
5
Be a Risk Taker … Speak Up!
Confidential and Proprietary
If I Say Something People Will Think I’m Being Critical or I’m Not a Team Player
Zimmer Spine Global R&D Centers
Winterthur Switzerland
ParsippanyNew Jersey
AustinTexas
BordeauxFrance
MinneapolisMinnesota
6
$30 billion market opportunity
Includes Bone Cement, Wound Management and
Tourniquet System Products OSP
Extremities13% of a $1.0 billion market
Hips21% of a $5.8 billion market
Knees27% of a $6.4 billion market
Dental6% of a $3.3 billion market
Spine3% of a $8.7 billion market
Trauma5% of a $4.4 billion market
8
$500 MILLION IN 2015!
Channel Strategy Framework
PROGRAM BENEFITS: CONTINUOUS BENEFITS FLOW FOR ALL KEY
CONSTITUENTS...
Global Footprint
X,XXX+ Business Partners
XX Global Delivery Support Centers
XX,XXX+ Employees
Operating in XX Countries
Key Corporate Locations
LabLocations
Top Businesses Rely on Sonus
LargestUniversity
in California
A Top 2 US
Retailer
A Top 3 US
Airline
Top2 US
Banks
$
A Top 5 US Healthcare
Firm
Top US PayrollCompany
A TopUS Security
Firm
Marketing
Customers
Sales
Distribution
ProductManagement
IPC Systems Sales Collateral
15
DistributionCenter
Roadways
EnterpriseUser
RemoteWorkforce
Carrier
RemoteLocations
DistributionCenter
Roadways
EnterpriseUser
RemoteWorkforce
Carrier
RemoteLocations
Enterprise Mobility Integration
Enable
multi-technology
multi-environment
multi-vendor network
Integration
16
17
ZS3Zimmer Spine Specialized Solutions
18
Our Mission Statement
“As Zimmer Spine Specialized Solutions, or ZS3, we are committed to developing superior spinal solutions that meet your specific needs. As your partner, ZS3 strives to provide you with a wide range of innovative productsin a manner that is supportive and highly responsive.”
• 19• © 2008 Avaya Inc. All rights reserved. • Avaya – Proprietary & Confidential. Under NDA
CHANGE:• New Products: LOREM IPSUM• Roles Definition and Corresponding Skills
to Execute GTM• GAM
End-to-End Solution
Sales Account Strategy
Geographic Balance
Financial Services
Product Focused
Deal Focused
US Centric
Trading Systems
Network Services
Product Focused
Deal Focused
US Centric
Trading Systems
Network Services
FY08 – Year of ChangeB
us
ine
ss
Tra
ns
form
ati
on
Bu
sin
es
s T
ran
sfo
rma
tio
n
2007
2007 2008
Q1 FY09 GCS – Global
Direct X% Indirect X%
ServiceProvider X% Systems
Integrator X% Reseller X%Direct X%
100%
Proprietary and Confidential © 2010 Avaya Inc. All rights reserved.
Coming Attractions…Key Launches
22
Portfolio Update
VSP, IPO, ACE,
CS1K, AACC, Services
Portfolio UpdateBranch,
IPO, Mid-Size
Solutions, Services
Portfolio Update
Flare 2.0, Data
Nov2010
Feb2011
May2011
Service Brand
Elevate xxx’s service brand to the unequivocal leaderIn operational excellenceOn the trading floor
Vision
Incorporate xxx service excellence into every customer interactionIncrease customer loyalty Earn “extra credit” for the details
Mission
Deliver on our services promises Follow standard and consistent processes globallyElicit the Service “WOW” factor from our customers
Goals
Adopt and nurture customer centric values throughout IPCUnite NS and TS support organizations Continually introduce and enhance systems and tools to improve service
Initiatives
Customer Service is our business strategy focused on maximizing shareholder value through winning, growing and retaining the right CUSTOMERS.
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First LastnameTitle
First LastnameTitle
First LastnameTitle
First LastnameTitle
First LastnameTitle
First LastnameTitle
First LastnameTitle
Proprietary and Confidential © 2010 Avaya Inc. All rights reserved. 25
SCALESCALESCALE
Phase II
Limited by Provider
Phase I
Limited by Connection
Phase III
Access Regardless of Network or Device
Technology Disruption Creates Value
Proprietary and Confidential © 2010 Avaya Inc. All rights reserved.
Worldwide Market Leadership
28
#2 in SME Telephony: 12% of Market
#1 in Maintenance Services: 12% of Market
#1 in Enterprise Messaging: 22% of Market
#1 in CC: 37% of Market
#1 in UC: 21% of Market
LEADERSHIP IN PRODUCT INNOVATION
Zimmer Spine will Accelerate Our Market Position in Product Innovation Through a Hybrid ModelZimmer’s Hybrid Business Model
Refine Existing Products and Procedures
New Product and Technology DevelopmentInternal
R&D
BAK Dynesys
Trinica LP Project 1:51
Technology Investments via
Alliances & Acquisitions
External Investment
Endius Abbott Spine
29
Proprietary and Confidential © 2010 Avaya Inc. All rights reserved. 30
“Avaya … will allow businesses of all sizes to transition to UC at their own pace & can leverage previous investments & reduce operating costs.”
“As a market leader in UC, Avaya is ideally placed to work with any business to turn their current technology into a platform on which to build a world class UC solution.”
– Chris Barnard
Customer Service Strategy
CUSTOMER rather than product focused,
Embraces the front-office functions of sales,
Marketing and product development AS WELL AS back-office operations,
Connects ALL partners throughout the lifecycle,
Requires CHANGES in processes, systems and culture
CUSTOMER rather than product focused,
Embraces the front-office functions of sales,
Marketing and product development AS WELL AS back-office operations,
Connects ALL partners throughout the lifecycle,
Requires CHANGES in processes, systems and culture
32
Investments
Wide & Solution Based
Intuitive
Optimized
Interactive
Multi-Lingual
FUTURE
• Sales Team
• xx from CALA
• xx from EMEA
• xx from Asia
• Distributors
• xx from CALA
• xx from EMEA
• x from Asia
The Power of Us
New Media BYOD
Big Data The Cloud
SIP Adoption Addresses All Four Factors…
Solution OverviewSolution Overview
Protect Customers’ InvestmentsLong Product Life Cycle
One-stop-shop (Complete Product Portfolio)
Fortune 2000 are our customers; duplicate what we did for XXXX
Key Verticals:LOREM IPSUM
LOREM IPSUMLOREM IPSUMLOREM IPSUMLOREM IPSUMLOREM IPSUMLOREM IPSUM
Key Features:LOREM IPSUMLOREM IPSUMLOREM IPSUMLOREM IPSUMLOREM IPSUMLOREM IPSUMLOREM IPSUMLOREM IPSUM
Customer
Product Development
Operations
Customer Contact Management
Customer
Customer Service Synergies
Service
37
Advanced Mobility
Enrich the network with
value creating solutions
CommercialApplications
&Devices
End-to-EndSolution
Integration
ModularFramework
&Platform(SDP)
HostingServices
LocalizedField
Enablement
TechnologyLandscape
Optimization
Numerous Mobility Choices –Custom Solution
38© 2008 Avaya Inc. All rights reserved. Avaya – Proprietary & Confidential. Under NDA
Sales Ops - A “Driving Force” to Break Down Walls
LOREM IPSUM, LOREM IPSUMLOREM IPSUM, LOREM IPSUMLOREM IPSUM, LOREM IPSUMLOREM IPSUM, LOREM IPSUM
Proprietary and Confidential © 2010 Avaya Inc. All rights reserved. 39
© 2007 Avaya Inc. All rights reserved.
Worldwide Theaters
US WestUS EastEMEAGermany
Asia PacificCaribbean and Latin AmericaWorldwide Channels
Unified ManagementUnified Management
• LOREM IPSUM, LOREM IPSUM, LOREM IPSUM, LOREM IPSUM
• LOREM IPSUM, LOREM IPSUM, LOREM IPSUM, LOREM IPSUM
• LOREM IPSUM, LOREM IPSUM, LOREM IPSUM, LOREM IPSUM
• LOREM IPSUM, LOREM IPSUM, LOREM IPSUM, LOREM IPSUM
Integrated System Management Integrated System Management Infrastructure, device and application management seamlessly integrated into one platform to give end-to-end control of the deployed solution
WHAT IS INNOVATION?
“Innovation is the use of new technology and ideas in an
existing environment to create NEW value that lead to significant changes within an
industry”
You have a new message
View?
OK?
A New Development
Our Strategic Framework
4545
HOW DO WE EXCEED EXPECTATIONS ?
Product + Service Features
LEADS TO
Two areas of FOCUS to drive CHOICE
Brand EquityPrice
• Offer deeply valued products + value added services
Customer Focus
CUSTOMERService
People
Technology
Programs
47
Change Creates Opportunity
Big Data
2.7ZB
48% Increase
from 2011
Sonus Web and Email Headers
Proprietary and Confidential © 2010 Avaya Inc. All rights reserved. 51
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