Child-Centered Design is a mindset. Not rocket science

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Why this talk? The goal of this talk is to raise awareness for child-centered design and give a hands on guide on how to include children (0-12 years of age) in the design and development process of digital products that are designed for this very age group. For whom? When designing for adults, you can target them directly and sell them the advantages of user-centered design. When designing for kids things are slightly different. To be more precise, the users are slightly different. They are kids, and they deserve to be recognized as an autonomous target group. A target group that requires a different approach to design: Child-Centered Design (CCD). Now the thing is, children benefit from CCD, but neither do they care, nor do they have the decision-making power to buy stuff based on the quality of the design. Parents, teachers, and product managers on the other hand do. Are you in any way involved in the design or development process of digital products for kids? Then CCD offers you the perfect argument to sell your products to the right stakeholders. Have you never thought about why and how designing for kids might be different than for adults? No worries, you are certainly not alone on this. But expanding ones horizont every now and then doesn’t hurt, does it? And after all, child-centered design is not rocket science. What is the talk about? First, the talk will briefly cover the popular concept of user-centered design and the question “Why is it that user centered design has ignored children for so long?” It will be discussed how the concept has evolved and why it is now time to reconsider the definition of the user. We can no longer ignore children as an autonomous target group for digital media. Next, children will be introduced as new target group for interactive media. The target group will be discussed regarding their age, media habits and the key differences from adult users. Then, the concept of child-centered design will be introduced and discussed step by step. This includes the common phases of user-centered design process, enriched by those aspects that differ for young target groups. Different age groups will be discussed by their physical, cognitive, and emotional abilities. Based on the question answer process, it will be illustrated which research methods are suitable for which age groups - and which are not. Last but not least, the benefits of child-centered design will be discussed. Besides children, other stakeholders like parents, teachers, and product managers will also be considered. Here it is especially interesting to point out their role and discuss how they can benefit from a child-centered design approach. Interested in Child-Centered Design? Then follow me on Twitter @SabinaIdler or visit our website at uxkids.com.

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Child-Centered Design is a mindset. Not rocket science.

 Sabina Idler

Founder of UXkids Big experiences for small people

2  2013  UXkids  |  @SabinaIdler  

3  2013  UXkids  |  @SabinaIdler  

“User-centred design is an approach to

interactive system development that

focuses specifically on making systems

usable.” ISO 13407 (1999)

4  2013  UXkids  |  @SabinaIdler  

“Usability is the extent to which a product

can be used by specified users to achieve

specified goals with effectiveness, efficiency

and satisfaction in a specified context of use.” ISO 9241-11 (1998)

5  2013  UXkids  |  @SabinaIdler  

Users = kids

6  2013  UXkids  |  @SabinaIdler  

Kids and media

•  User-Centered Design –  Times have changed. –  Kids use media, too – Stats –  Kids use media in school and for learning

–  Het onderzoek ‘Iene Miene Media’ werd uitgevoerd door Stichting Mijn Kind Online, in opdracht van Mediawijzer.net.

7  Available  media  in  Dutch  households  with  kids  between    0  –  7  years  (Iene  Miene  Media  report  -­‐  2013).  

Kids and media

•  User-Centered Design –  Times have changed. –  Kids use media, too – Stats –  Kids use media in school and for learning

–  Het onderzoek ‘Iene Miene Media’ werd uitgevoerd door Stichting Mijn Kind Online, in opdracht van Mediawijzer.net.

8  Average  age  when  Dutch  kids  get  introduced  to  different  media  (Iene  Miene  Media  report  -­‐  2013).  

9  

“Usability and User Experience Research serve

as the gateway to high-quality content.” Jakob Nielsen

2013  UXkids  |  @SabinaIdler  

10  2013  UXkids  |  @SabinaIdler  

11  1. Physical development

12  2. Cognitive development

13  3. Social development

14  4. Concentration span

15  5. Kids are a very diverse user group

16  

We need: Child-Centered Design

2013  UXkids  |  @SabinaIdler  

17  What happens when kids test HEMA products

http://youtu.be/mepQsch_ams

18  2013  UXkids  |  @SabinaIdler  

Piaget’s theory of cognitive growth

1.  Sensory-motor intelligence (0-2 years)

2.  Preconceptual thought (2-4 years)

3.  Intuitive thought (4-7 years)

4.  Concrete operations (8-11 years)

5.  Formal thought (11-15 years)

19  2013  UXkids  |  @SabinaIdler  

The Question-Answer process

1.  Understanding the question

2.  Retrieving information from memory

3.  Formatting the answer

4.  Evaluating the answer

5.  Communicating the final answer

20  2013  UXkids  |  @SabinaIdler  

21  2013  UXkids  |  @SabinaIdler  

22  2013  UXkids  |  @SabinaIdler  

23  2013  UXkids  |  @SabinaIdler  

Child-Centered Design is not Rocket science.

Design guidelines for kids

24  

Questions?

2013  UXkids  |  @SabinaIdler  

Design guidelines for kids

25  

Thank you!

uxkids.com/ blog @SabinaIdler sabina@uxkids.com

Big experiences for small people

2013  UXkids  |  @SabinaIdler  

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