Challenges and tools of multi-screen UX

ChallengesandToolsforMulti-Screen UX

Smartphones,Tablets,computers,…

HugoLabonde– UXDesignerJulesLeclerc– LeadUX

UsabilisUXresearch &DesignAgency

Companies focusedmainly ontheSmartphoneUX

Amulti-deviceecosystem

Quantitativeandqualitativestudy

devices peruser

3,2

Compositionofthisecosystem(percentage ofownership)

Smartphone

TabletComputer

Other

Connected TV

99

74

99

40

9

Smartphone“Amust”

Tablet“Thehomebody”

Computer“Theexperttool”

ofpeopleuseseveral different devices forthesameactivity

99%

ofpeopleusemultipledevices simultaneously

75%

Useris notaware ofits multi-device use

The7most significantresults

1.APictureis themostefficientway tofind aspecific content

1.

Asimilar informationarchitectureoneverydevice

2.

Specific layout foreachdevice

3.

4.Same contentshould befound onalldevices

4.a b c

a b c

Inform users aboutsynchronization betweendevices

5.

Facilitating thetransitionbetween devices

6.

Offer specific features foreach devices

7.

Tools todesignmulti-screen UX

Usertesting GuidelinesExperience map

• Guidance

• Continuity

• Synchronization

• Immediate feedback

• Error management

• Flexibility

• Environment ofuse

• Security

Criteria fortheEvaluationOfmulti-devices UserExperience

Get slideshere :tinyurl.com/multiux

@Usabilis

@JulesLeclerc

@HugoLabonde