Beyond Lens Flare - Practical Delight for Modern Design Teams

PRACTICAL DELIGHT FOR MODERN DESIGN TEAMS

BEYOND LENS FLARE

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DECEMBER 17 2015

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LATE JUNE 2016

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@FILMCRITHULK

WHAT THE HECK IS STAR WARS: THE FORCE AWAKENS ACTUALLY ABOUT?

@FILMCRITHULK

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SAME SEQUENCE OF EVENTS

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FUN, ENERGETIC, PRETTY ACCEPTABLE

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FADE AWAY

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FOR THE TRUTH ABOUT THESE FILMS IS THAT OUR ENJOYMENT OF THEM IS FLEETING.

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FEATURE LENGTH J.J. ABRAMS MOVIES TO DATE

▸ STAR WARS: The Force Awakens (2015)

▸ Star Trek Into Darkness (2013)

▸ Super 8 (2011)

▸ Star Trek (2009)

▸ Mission: Impossible III (2006)

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WHAT IS IT ABOUT J.J.'S SPECIFIC MODUS OPERANDI THAT ENCOURAGES SUCH A RESPONSE?

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WHAT MAKES A MOVIE HAVE THIS KIND OF EFFECT TIME AND TIME AGAIN?

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IT ACTUALLY GOES RIGHT PAST A SIMPLE ERROR TO A CORE SIMPLICITY:

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THE STORIES ARE LITERALLY DESIGNED TO PLEASE IN THE MOMENT... NOT TO LAST.

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LOVE SEEKERS

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STOP FREQUENTLY

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“IS THIS DELIGHTFUL?”

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FEATURE LENGTH J.J. ABRAMS MOVIES TO DATE

▸ STAR WARS: The Force Awakens (2015)

▸ Star Trek Into Darkness (2013)

▸ Super 8 (2011)

▸ Star Trek (2009)

▸ Mission: Impossible III (2006)

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THINGS HAPPEN

DelightDisappointment

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DelightDisappointment

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DON’T BE LIKE J.J.

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#DontBeLikeJJ

SERVICE DESIGN1. GO DEEP ON

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DESIGN WORKS BEST WHEN FOCUSED ON CUSTOMER JOURNEYS AND THEIR END-TO-END EXPERIENCES, IN CONTRAST TO FOCUSING ON THE PRODUCTS AND FEATURES THAT MAKE UP THOSE JOURNEYS.

Peter Merholz, Kristin Skinner Org Design for Design Orgs (O’Reilly, 2016)

GO DEEP ON SERVICE DESIGN

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CELEBRATE THEIR SPECIALISMS

2. HIRE SPECIALISTS

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SKILLS OVER OBJECTIVES3. DEVELOP

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ALWAYS BE COACHING4. NOT JUST YOUR TEAM,

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“SOMEONE CAN COACH YOU TO PERFORM BETTER, EVEN IF THEY ARE LESS EXPERT THAN YOU”

Meri Williams, CTO - MOO.com, Co-Creator @TheLeadDev

ALWAYS BE COACHING

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AWESOME PEOPLE MANAGEMENT WITH AGILE

http://www.slideshare.net/meriwilliams/awesome-people-management-with-agile

BE COMMERCIAL5. $$$

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SO WHILST WE’RE ALL OCCUPIED BY BUILDING PURPOSE-LED BUSINESSES, AND FOSTERING CULTURES THAT PRIZE AUTONOMY AND MASTERY, LET’S NOT FORGET THAT IF THE NUMBERS AREN’T THERE, THEN NOTHING IS.

Tom Petty, Head of Design @GoCardless

PROFITS EAT CULTURE FOR BREAKFAST

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SET A TIME LIMIT6. TICK TOCK

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COMBAT COMPLACENCY7. GET REAL

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FIND DELIGHTGO DEEP ON SERVICE DESIGN HIRE AND CHAMPION DESIGN SPECIALISTS SKILLS ARE OBJECTIVES COACH EVERYONE

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FIGHT DISAPPOINTMENT

KNOW YOUR COMMERCIALS SET A TIME LIMIT DON’T GET COMPLACENT

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THANK YOU

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