Balancing High-Level & Detailed Design at UX-LX

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As a UX designer I believe the design process is at least as important as the design result. In this process it is crucial to be able to re-think and adapt your entire design at almost any point in the design process, but also it is important to be able to easily incorporate input from different stakeholders strengthening collaboration. To meet these needs, we have chosen to split up our wire framing design process into two main parts. This presentation shares our methodology.

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!@davidmorganUX

BALANCING HIGH-LEVEL VS

DETAILED DESIGN

!@davidmorganUX

"

@namahn

!@davidmorganUX

CONTEXT OF MY UX PRACTICE

Big corporation, Consumer electronics

e-Commerce, marketing & customer support

Many stake holders

Many processes

Variable turn around time

Graphics and HTML in team

YOU KNOW THAT THING YOU NORMALLY DO IN TWO MONTHS…

DO THAT IN TWO

WEEKS!!

!@davidmorganUX

!@davidmorganUX

!@davidmorganUX

IT SHOULDN’T BE A PROBLEM

THOUGH.

!@davidmorganUX

Design Iterate

IMPORTANT IN (UX) DESIGN

Evaluate

!@davidmorganUX

ITERATING YOUR DESIGN

Time for

changes

Stage of project

Reality

Ideal world

!@davidmorganUX

PARETO RULE

Vilfredo Pareto

!@davidmorganUX

PARETO RULE

80% 20%

20% of cause(s) 80% ofe-commerce visitors profitfeatures usagebugs crashesinput the result

!@davidmorganUX

MORE TIME MORE DETAILOR MAKE SMART CHOICES

Leve

l of D

etai

l

Project parts

Detailed designMid-level DesignSmart Design

!@davidmorganUX

BUT I DON’T WANT TO COMPROMISE!

PRICE QUALITY

TIME

!@davidmorganUX

BUT I DON’T WANT TO COMPROMISE!

PRICE QUALITY

TIME

!@davidmorganUX

2 MAIN UX DELIVERABLES

HIGH-LEVEL DETAILED DESIGN

!@davidmorganUX

HIGH-LEVEL DESIGN GOALS

Understand scope

Understand structure and flows

Get other team members started

!@davidmorganUX

HIGH-LEVEL DESIGN

Reduced content

Only header and button text

No Images, only place holders

Modular

Platform agnostic

Focus on the relevant

Small

Brand

!@davidmorganUX

THUMB FLOWS

BrandBrandBrand Brand

!@davidmorganUX

Brand

!@davidmorganUX

DETAILED DESIGN GOALS

Understand content needs

Micro UX

Realistic representation

Receive conclusive feedback

Can brief Developers and Graphic Designers

!@davidmorganUX

DETAILED DESIGN

Real copy

Real images

Actual scale

Works in destination platform

Brand

!@davidmorganUX

WHEN GO FROM H-L TO DETAILED

Traditional/innovative

80%?

Complicated interactions

Critical for conversion/Business

Easier to show then explain 0

25

50

75

100

1 2 3 4 5 6 7 8 9 10

!@davidmorganUX

WEIGHING IN ON THE ‘HTML VS WYSIWYG’ DISCUSION

HTML VS

!@davidmorganUX

Sketch

TIME VS DETAIL, AVERAGE PROJECT

time

detail

Paper prototype

Axure

HTML

!@davidmorganUX

Sketch

TIME VS DETAIL, LARGE PROJECT

time

detail

Paper prototype

Axure

HTML

!@davidmorganUX

scope

time

TIME VS DETAIL

HTML

Axure

!@davidmorganUX

CONCLUSION

Build iteration into your process

Allow for quick full scope design

Obsess over the right details

Decide per project and designer on your tools

THANKS!

! @davidmorganUX

dmo@namahn.com

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