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Job Search Communication
Why Are Communication Skills Important in a Job Search?
Types of Professional Communication Interpersonal
Interview Meeting Networking
Verbal Phone
Written Email Letters Proposals
Social Networking Presentations
Mixing and Managing Generations of Employees
4 generations currently in the workplace Veterans (1922-1945) Baby Boomers (1946-1964) Generation X (1965-1980) Generation Y (1981-2000)
Each has distinct attitudes, behaviors, expectations, habits and motivations
Interpersonal Communication 1st Impressions
Handshake Eye Contact Dress & Grooming
Elevator Pitch Body Language
Phone Communication Don’ts Answering your phone during a meeting
Turn Ringer OFF! (including vibrate mode) Announce Emergencies
Leaving poor voicemail messages talking too fast Forgetting to leave name/number/reason for call
Text messages
Written Communication Cover Letters Thank You Notes Acceptance Letters/Letters of Declination Email
E-mail History When was e-mail first used?
Network-wide email began in 1966
Over 40 billion person-to-person e-mails sent daily
More than 30% of the average person’s day involves email related work
E-Mail Etiquette Address Abuse
Reply To All, CC, and BCC
Length of Message One-Liners
Response Time Abbreviations/Emoticons Grammar, Punctuation,
and Spelling
Attachments Signatures Conflict Issues Privacy
Non-Business Related Messages
Deleting Messages
Formal Presentations Be Polished and Confident
Know your material (practice) Appearance
Filler Words Silence/Pauses
PowerPoint Format 6 bullets per slide/8 words per bullet
Notes/Flashcards Closing
“Tell them what you’re gonna tell them, tell them, tell them what you told them”
Social Networking Facebook/MySpace Linked-In
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