Bootcamp deck v1

Michael Redbord

@redbord

Hi, my name is

• International relations

• Philosophy• Sleeping till 5pm

• Client-facing analyst• Lotta excel• 3 years

Inbound Marketing Consultant.1HubSpot Academy Manager.2Customer Lifecycle Operations.3Customer Support Director.4

HubSpot Support

We solve customer problems.1We empower customers and employees to do more.2We create the best SaaS customer experience.3

What’s the deal with

My JobMake sure the trains run on time.1Hire & empower a great team (80+ people).2Help make the best SaaS customer experience.3

What’s the deal with

Hiring HubSpot Support

InitiativeCustomerMindset or ExperienceTechnical

Knowledge or Capacity

Culture Fit

Your Liberal Arts Launching Pad

Your Liberal Arts Launching Pad?

Your Liberal Arts Launching Pad

Kind of yourreality right now

What do you have that hiring managers actually care about?

You can ask “Why”.“critical thinking”

You can use frameworks tolearn new skills faster.

Youcommunicate clearlyand within context.

You’re probablyworking on being concise.

You work well alone,in pairs, and in groups.

Don’t call it “bullshitting”, it’s “sales & consulting skills”.

1. Critical

approach to thinking

2. Framework to learn fast

3. Comms

4. Flexing

workstyle

5. Spin machine

How does that help me get a job?

Good hiring managers wantskills plus all that Lego stuff.

Q

Aremember:

you can start to learn & apply new skillsbefore applying for roles that require them.

Hiring HubSpot Support

InitiativeCustomerMindset or ExperienceTechnical

Knowledge or Capacity

Culture Fit

InitiativeCustomerMindset & Experience

Technical Skills or Capacity

Culture Fit

I can help you

I can help you

Got it (o

r not)

Got it (o

r not)

Hiring HubSpot Support

InitiativeCustomerMindset & Experience

Technical Skills or Capacity

Culture Fit

Experience

(or empathy + re

tail work)

Experience

(or CodeCademy + a blog)

Liberal Arts

Liberal Arts

Hiring HubSpot Support

Thanks.

Questions?

mredbord@hubspot.com