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Copyright © 2015 Equinox Limited
Beyond Average:Becoming a Master Business Analyst
IIBA New Zealand ChapterBA Development Day – Auckland SymposiumJohn Barris and Paul Ramsay – 18 November 2015
Copyright © 2015 Equinox Limited
• Fixed ‘solution’ perspective
• Tell me what you want
• Tell me what to think
• Tell me what to do
• “Would you like fries with that?”
‘The order taker’
3
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• Fixed ‘process’ perspective
• Tick all the boxes
• Use all the templates
• Follow the process
• “Don’t ask me to think!”
‘The methodologist’
4
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‘The SME’
5
• Fixed ‘business’ perspective
• Limited experience outside area of expertise
• Often lacks formal analysis training
• “We’ve always done it that way, so why change?”
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• Fixed ‘vision’ perspective
• Passionate and enthusiastic
• The answer to every problem
• Can’t understand when others don’t follow
• “What’s the next shiny new thing?”
‘The evangelist’
6
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Head
• Critical – problem solving
• Creative – opportunity and innovation
• Conceptual – putting things in context
8
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Heart
• Curious – why and why not?
• Courage – are you up for the challenge?
• Collaborative – ‘plays well with others’
• Empathy – not another ‘c’ word!
12
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Master BAs
• Always learning
• Adapt to circumstances
• Commit to excellence
• Own the outcome
• Enable others
18
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The ‘T’ profile
19
Breadth
De
pth
Strategic
Tactical
Operational
Value
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Becoming a master BA
• The order taker – LEAD
• The methodologist – LISTEN
• The SME – LEARN
• The evangelist – LET GO
20
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Know – self-knowledge
21
Know what you know
Know what you don’t
know
Don’t know what you
know
Don’t know what you
don’t know
Know Don’t Know
Kn
ow
Do
n’t
Kn
ow
https://youtu.be/GiPe1OiKQuk
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Do – competence
22
Unaware of a skill you lack
Aware that you lack a
skill
So skilled that you no longer have to think
about it
Actively gaining a skill
through thoughtful application
Unconscious Conscious
Inco
mp
ete
nt
Co
mp
ete
nt
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Perform – roadmap to mastery
23
Lost opportunity Mastery
FailureWastedeffort
Doing Things Right
Do
ing
the
Rig
ht
Thin
gs
Copyright © 2015 Equinox Limited
John Barris
john.barris@equinox.co.nz
(04) 494 3740
Paul Ramsay
paul.ramsay@equinox.co.nz
(04) 494 3716
www.equinox.co.nz
Thanks
25
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Only one whodevotes himself to a cause
with his wholestrength and soul
can be a true master.
For this reasonmastery demands
all of a person.
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