Wellbeing and Engagement Presentation

WELLBEING AND EMPLOYEE ENGAGEMENT:JOINING THE DOTS…MAKING THE CHANGE

Hannah McNicholl – E4S Wellbeing Subgroup ChairSeptember 2015

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• The big picture• How can engagement help improve

productivity?• What role does wellbeing have to play?• What can you do?

KEY THEMES

THE BIG PICTURE

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PRODUCTIVITY

UK productivity growth is at its slowest level since the 1990s

We have the second lowest productivity rate in group of world's richest nations

Source: ONS; The Independent (10 July 2015)

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AUSTERITY

Austerity is here to stay, impacting how and where organisations invest

Source: NAO report on the Financial sustainability of police forces in England and Wales (4 June 2015)

EMPLOYEE ENGAGEMENT

Only 1/3 of UK employees say they are actively engaged at work

20 million workers are not delivering their full capability or realising their potential at work

64% of people said they have more to offer in skills and talent than they are currently being asked to demonstrate at work

“A workplace approach designed to ensure that employees are committed to their organisation’s goals and values, motivated to contribute to organisational success, and are able at the same time to enhance their own sense of wellbeing.”

Professor David Guest

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spiritual

WELLBEING

Physical and psychological wellbeing

job

exercise diet

familyfinancescommut

e

community

friends

home

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POOR WELLBEING AFFECTS MANY ASPECTS OF WORK PERFORMANCE

energy

resiliencesupport to colleagues

coping with change

reliability

attendance

coping with feedback

coping with pressure

coping with uncertainty

concentrationdecision-making

customer orientation

THE IMPORTANCE OF EMPLOYEE ENGAGEMENT

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THE EVIDENCE

18% higher productivity in organisations with top quartile engagement scores

4xDisengaged employees aremore likely to leave than the average employee

62% more accidents occur in organisations with bottom quartile engagement scores than those in the top quartile

doublethe number of sick days are taken by staff at low engagement organisations than at those with high engagement scores (14 vs 7)

THE FOUR ENABLERS

Strong strategic narrative

Engaging managers

Organisational integrity

Employee voice

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THE LINK TO WELLBEING

THE VIRTUOUS CIRCLE

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SUSTAINING HIGH PERFORMANCE

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‘BEST COMPANIES’

The Sunday Times Best Companies lists use a number of wellbeing and engagement drivers as their criteria for judging

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HOW ORGANISATIONS HAVE IMPROVED WELLBEING

Marks & Spencer - wellbeing programme included elements suggested by employees e.g. walking month and January weight loss month. Turnover reduced to a low of 0.5% and sickness absence fell.

Birmingham City Council - took part in ‘The Choir’ as part of their engagement strategy using music to break down hierarchies and silos, improve wellbeing and improve their reputation within the city. Over 200 staff applied to join the choir. 91% of those who were successful reported improved wellbeing; 94% of all staff were supportive.

Mars - wellbeing strategy focused on smoking cessation, diet, physical activity, and stress management. One campaign included resilience workshops, optional health checks and a 16-week pedometer challenge. 89% said their energy levels and resilience had improved; 68% said they had made long term changes to help their wellbeing; absence due to mental health issues reduced; employees reported an increase in their sleep quality and daily productivity. 16

OVER TO YOU

TOP TIPS

1. Support from the ‘big boss’2. Dedicated teams

3. Insight before action4. Action plan

5. Tailor interventions6. Communications strategy

7. Help leaders be role models8. Grant permission

9. Create a supportive environment10. Align processes, procedures and employer

branding11. Evaluate outcomes

12. Celebrate success

And, give yourself time…18

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Take one small step

MY PLEA TO YOU

Join us at our conference24th November

Help us test the wellbeing web tool

Share your ideas and your success stories

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RESOURCES

Me:Hannah.mcnicholl@nao.gsi.gov.uk

Website:www.engageforsuccess.org

Reports and papers:'Why wellbeing matters: Sustaining Employee Engagement & Wellbeing”

'Wellbeing and employee engagement: the evidence'