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Week 11 – Trade/QualityPractical Business English
Professor Hayashi
Trade/QualityTrade/Quality attendance/homework check
review
vocabulary
language review
quick role play
case study
ReviewReview1) Fill in the blank:
A proper _________ should not include your picture, blood type, or family history. You need it to pop in order to secure an ____________ with your potential employer. This will be your first and second impression with the company. Don’t forget to include a _________ ______ that highlights your skills in a personal way and is addressed to your interviewer. Hopefully you will get the job and pass the 3-6 month __________________ to be hired full time.
resumeinterview
covering letter probationary period
ReviewReview How do you POLITELY ask someone for the
following information?
age
marital status
salary
phone number
ReviewReviewAnswer the following job interview questions for a
point:
Tell me about yourself.
What are your strengths?
What are your weaknesses?
Do you have any questions?
Vocabulary – Pg. 77Vocabulary – Pg. 77 Exercise A
1) controls
2) taxes
3) liberalise
4) barriers
5) borders
6) customs
Vocabulary – Pg. 77Vocabulary – Pg. 77Open Markets(Trade without restrictions on the movement of goods)
Protected Markets (Trade with restrictions on the movement of goods, for example, import taxes)
open borders barriers
free port developing industries
dumping tariffs
laisser-faire strategic industries
liberalise restrictions
deregulation quotas
customs
subsidise
regulations
Vocabulary – Pg. 78Vocabulary – Pg. 78 Exercise F
1. e
2. d
3. f
4. b
5. g
6. c
7. a
Language Review – Pg. Language Review – Pg. 8080
Let’s review page 80
Exercise A:1.If you give us a discount of 10%, we’ll place a firm order.2.Will you deliver by the end of the month if we pay the transport costs?3.If you lower your price by 5%, we’ll buy at least 5,000 units.4.Would it help you if we sent the goods by air?5.If you don’t improve your delivery times, we’ll have to find a new supplier.6.If we joined an association of producers, we would get a better price for our coffee.
Skills - NegotiatingSkills - Negotiating Ready Yourself
Explore Each Other’s Needs
Signal for Movement
Probe with Proposals
Exchange Concessions
Close the Deal
Tie up Loose Ends
RESPECT
QualityQuality Vocabulary – exercise A, B page 85
Exercise A:1.launched2.durability / reliability3.reliability / durability4.recalled5.identified6.modified7.tested8.relaunched9.failed
Exercise B:1.faults2.monitoring3.routine checks4.minimum standards5.inspection6.consumer satisfaction questionnaire7.after-sales service8.guarantee9.compensation
Language Review – Pg. Language Review – Pg. 8888
The students stopped to drink
The students stopped drinking
Exercise A:1)b2)a3)b4)b5)a
Language Review – Pg. Language Review – Pg. 8888
Exercise B:
1) d
2) a
3) f
4) b
5) c
6) e
Exercise C:
1) working
2) to answer
3) to call
4) offering
5) to give
6) to complete
Your turn!Your turn! Use the “Useful Language” on page 82 OR
89
Create a “negotiation” role play OR a “telephone complaint” role play
The team that uses the most useful expressions WINS!
Remember: BE HILARIOUS!
Homework!Homework! Do the “Unit 9 – Trade Review” on page
125-126
Do the “Unit 10 – Quality” Gerunds exercise on page 126
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