Tco reduction-service-improvement

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Webinar

April 4th, 2013

13.30-14.30 PM

Anne Planciusapl@orsyp.com

TCO Reduction and Service Improvement

ORSYP 2013

Klik op het pictogram als u een afbeelding wilt toevoegen

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Agenda

What is TCO 13.30 - 13.35 Components of TCO

What is a service 13.35 - 13.40 Cost components of a service

Capacity management 13.40 - 13.45 Processes

Sysload & Capacity Management 13.45 - 14.15 Best Practice

Demo and Questions 14.15 - 14.30

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TCO

Total of direct capital investment in hardware and software plus indirect costs of installation, training, repairs, downtime, technical support, and upgrading.

TCO = CAPEX + OPEX

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Agenda

What is TCO 13.30 - 13.35 Components of TCO

What is a service 13.35 - 13.40 Cost components of a service

Capacity management 13.40 - 13.45 Processes

Sysload & Capacity Management 13.45 - 14.15 Best Practice

Demo and Questions 14.15 - 14.30

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Service

A service is a means of delivering value to customers by facilitating outcomes customers want to achieve without the ownership of specific cost and risks.

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Agenda

What is TCO 13.30 - 13.35 Components of TCO

What is a service 13.35 - 13.40 Cost components of a service

Capacity management 13.40 - 13.45 Processes

Sysload & Capacity Management 13.45 - 14.15 Best Practice

Demo and Questions 14.15 - 14.30

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Capacity Management

The Process responsible for ensuring that the Capacity of IT Services and the IT Infrastructure is able to deliver agreed Service Level Targets in a Cost Effective and timely manner.

Capacity Management considers all Resources required to deliver the IT Service, and plans for short, medium and long-term Business Requirements.

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Agenda

What is TCO 13.30 - 13.35 Components of TCO

What is a service 13.35 - 13.40 Cost components of a service

Capacity management 13.40 - 13.45 Processes

Sysload & Capacity Management 13.45 - 14.15 Best Practice

Demo and Questions 14.15 - 14.30

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Capacity Management & Sysload

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No Centralized Data Base to License and Manage

Unique Technology / Architecture

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Total CPU > 90%

Waiting Threads > 2

IF

The Processoris saturated -Alert generatedand saturation level is tracked

ANDTHEN

For more than 3 seconds

The Sysload Solution: SP Portal

Meta metrics: immediate overall health analysis

• Raw technical data transformed into valuable information

• Provide simple analysis of server saturation/utilization Processor subsystem Memory subsystem Disk subsystem Network subsystem

• Analysis carried out in real-time by the agents and historic data is stored locally

Metametrics are used by SP Portal for health reportsCan compare several different types of server on the same basis

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Produce periodic or « on demand » reports 

Server health (« IT weather»)

Resources usage per applications

Forecasts and Trends

Virtualisation : « infrastructure » vision

Decision Reporting & Capacity Management

The Sysload Solution: SP Portal

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The Sysload Solution: SP Portal

Saturation Report example

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ROI

Use

r D

issa

tisfa

ctio

n

The Sysload Solution: SP Portal

Decision Quadrant

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SP Portal : “What-If” Capacity Planning

New step into Capacity Management with a “What-If” Capacity Planning feature (modeling)

Use cases: I have 3 new servers that are coming to production next month;

on which physical machine can I run them? If I consolidate my 15 applications on 3 servers,

how do I need to size my servers? If I move one Websphere instance away from the main

Websphere server, do I meet the Operational Level on CPU utilization?

I expect a 30% workload growth on the Web server over Easter, is it going to cope with it?

4 simulation scenarios in SP Portal: Search for Resources Add a Workload Remove a Workload Increase a Workload

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Best practice: consolidation project analysis

90% under-used (377/421)

8% well optimized (34/421)

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TCO & Sysload

Postpone investments

MonitoringAlerting

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Agenda

What is TCO 13.30 - 13.35 Components of TCO

What is a service 13.35 - 13.40 Cost components of a service

Capacity management 13.40 - 13.45 Processes

Sysload & Capacity Management 13.45 - 14.15 Best Practice

Demo and Questions 14.15 - 14.30

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Questions?

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Next ORSYP Webinars

April 16th 2013Automation: the difference between Runbook (IT process automation) and Workload (job scheduling)Register>>

May 16th, 2013Monitoring and Service Management add Business ValueRegister>>

June 20th, 2013IT Operations and Lean ITRegister>>

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Thanks for your attention!

Anne Planciusapl@orsyp.com

TCO Reduction and Service Improvement

ORSYP 2013

Klik op het pictogram als u een afbeelding wilt toevoegen

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