Social Media Boot Camp for HRSW

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Social media is changing the workplace and business landscape. HR professionals can learn how to use and understand how their employees and job seeker candidates are using social media. Learn how to be a social media ninja and understand social media basics and social media employment law trends and policies.

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How to be a social media ninja

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Your Sensays

• Jessica Miler-Merrell, SPHR

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• Carrie Corbin, MBA, SPHR

Text to Join the Community

What is Social Media?

• Today’s Objectives

> Foundational Understanding of Social Media

> Tools to Use & Advanced Strategies

> Best Practices

> Laws, Union Trends, HR & Corporate Pitfalls

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Social Media & the Law

• Group Activity -- How Social Media Involves HR?

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What is Social Media?

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What is Social Media?

• Collaboration• Source of News/Information Resource• Connecting with Family• Fun• Recruiting Opportunity• Relationships/Networking• Business Leads

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What is Social Media?

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What is Social Media?

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•Case Study -- United Breaks Guitars

What is Social Media?

• Facts About Social Media

> The average SM user is 37 years old. > Mobile phone use will overtake PC > usage in 2013. > 47% of Boomer use social media in 2010. > A Facebook fan is worth $136.38.

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Why Should HR Care About Social Media?

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Ninja Social Media Tools of the Trade

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100 million+profiles

45 & up Largest group

3rd largestsearch engine

Ninja Social Media Tools

• LinkedIn Offers Many Features Including> Company Profile Pages> Groups> Q & A

• 70% of Recruiters visit LinkedIn First

• Over 100 Million Business Profiles

• Linked In Apply Button & Talent Connect

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Ninja Social Media Tools

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Ninja Social Media Tools

• Facebook is the most visited website on the Internet

• Has 800 million users

• Average user spends nearly 16 hours a month on FB

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Ninja Social Media Tools

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Ninja Social Media Tools

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Ninja Social Media Tools

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• There are 155 million tweets per day.

Ninja Social Media Tools

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• Understanding the Lingo

Ninja Social Media Tools

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• Tweet

• RT (retweet)

Ninja Social Media Tools

• @ (at reply)

• # (hash tag)

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Black Belt Social Media

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Black Belt Social Media

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Black Belt Social Media

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Black Belt Social Media

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Black Belt Social Media

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Black Belt Social Media

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Social Media & the Law

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• Background Checks• Social Media & Discrimination• Defamation & Liable• Social Media & HR Investigations• Unions & ULPs• Social Media Policy

Social Media & the Law

• Social Media & Background Checks

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Social Media & the Law

• 6 Billion Googles ea. Month

• Potential discrimination liability

• Disparate & Adverse Impact

• Unconscious Bias

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Social Media & the Law

• Employment Law Cases Involving Social Media

> Romano v. Steelcase Inc.> EEOC v. Simply Storage Mangt.> TEK Systems, Inc. v. Hammerick

> Maryland State Senate (S.B. 971) in March 2011

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Social Media & the Law

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• NLRB v. American Medial Response of Connecticut

• “Facebook Firing”• Employees right for concerted

protected activity extends to Facebook

• And now. . . > NLRB v. Thomas Reuters

Corp.

Social Media and the Law

• Concerted Protected Activity

> Shared opinion among 2 or more employees> Conversations around “working conditions”

• NLRB released a social media corporate case summary > http://b4j.co/NLRBsocialmedia

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Black Belt Social Media

• How Unions Use Social Media

> Another Marketing & Communication Platform

> Tools like Group.me, Belluga Pod, Texting, & Private Facebok Groups

> Offer instant communication through mobile tech

Social Media & the Law

• Social Media Policy

> Communication> Internet Usage> Code of Conduct> Social Media

• Policies should not general per recent NLRB cases

Text to Join the Community

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Social Media Boot Camp for HR

Connect with US!

• Connect with Jessica Miller-Merrell, SPHR> @blogging4jobs> www.xceptionalhr.com> jessica@xceptionalhr.com

• Connect with Carrie Corbin, MBA, SPHR> @thealphafemme> carrie.corbin@cox.net

• More Resources at www.blogging4jobs.com/hr-toolbox

• www.hrblogger.info

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