One kings lane - Marketing Analytics (Hult International Business School)

Preview:

DESCRIPTION

Disclaimer - None of the images used are mine. No copyright infringement intended. I will take down the slides if any person or entity will claim copyright rights over the images.

Citation preview

TEAM 7

MARLEEN SEILHEIMER | MARIAM GIORDAZE | SASHA WRIGHT | CHENGWEI CHAN | FILIPPO DECOTTO

                     THE COMPANY    à Overview à Market segmentation à Products  

©2013  Hult  interna0onal  business  school,  MIM  Lafaye<e  Park    MARLEEN  SEILHEIMER,  MARIAM  GIORDAZE,  SASHA  WRIGHT,  CHENGWEI  CHAN,  FILIPPO  DECOTTO  

Overview

©2013  Hult  interna0onal  business  school,  MIM  Lafaye<e  Park    MARLEEN  SEILHEIMER,  MARIAM  GIORDAZE,  SASHA  WRIGHT,  CHENGWEI  CHAN,  FILIPPO  DECOTTO  

à Sales site to purchase luxury home design pieces at attainable prices à Revenue $100 in 2011, a 300 % increase over 2010

THE COMPANY  

Overview Market segmentation

©2013  Hult  interna0onal  business  school,  MIM  Lafaye<e  Park    MARLEEN  SEILHEIMER,  MARIAM  GIORDAZE,  SASHA  WRIGHT,  CHENGWEI  CHAN,  FILIPPO  DECOTTO  

THE COMPANY  

Currently selling to: women (35-64), few men Could selling to: interior designers, small brick and mortar boutiques

- Women are a huge target market: women are responsible for 83% of all consumer purchases. - Home furnishings: 94 % by women

   

Overview Market segmentation Products

©2013  Hult  interna0onal  business  school,  MIM  Lafaye<e  Park    MARLEEN  SEILHEIMER,  MARIAM  GIORDAZE,  SASHA  WRIGHT,  CHENGWEI  CHAN,  FILIPPO  DECOTTO  

THE COMPANY  

• Vera Wang Wedgwood (England, UK) • Godinger (New York, US) • Vintage Print Gallery (New York, US) • Legends of Asia (Compton, US) • Oyuna (London, UK)  

FINANCIAL ANALYSIS

©2013  Hult  interna0onal  business  school,  MIM  Lafaye<e  Park    MARLEEN  SEILHEIMER,  MARIAM  GIORDAZE,  SASHA  WRIGHT,  CHENGWEI  CHAN,  FILIPPO  DECOTTO  

FINANCIAL ANALYSIS Campaign revenues

$-

$20

$40

$60

$80

$100

$120

2010 2011 2012

One Kings Lane Revenues (in $ mil)

©2013  Hult  interna0onal  business  school,  MIM  Lafaye<e  Park    MARLEEN  SEILHEIMER,  MARIAM  GIORDAZE,  SASHA  WRIGHT,  CHENGWEI  CHAN,  FILIPPO  DECOTTO  

COMPETITOR ANALYSIS

©2013  Hult  interna0onal  business  school,  MIM  Lafaye<e  Park    MARLEEN  SEILHEIMER,  MARIAM  GIORDAZE,  SASHA  WRIGHT,  CHENGWEI  CHAN,  FILIPPO  DECOTTO  

Direct competitors

COMPETITOR ANALYSIS

Joss & Main Web Ranking lower than One Kings Lane Latest traffic 8302 Bounce rate 27% Pg. views 5 Time spent on web 5:47

Z Gallerie Ranking, lower than others Laters Traffic 35602 Bounce rate 23% Time spend on web 4:11 Pg.views 6

©2013  Hult  interna0onal  business  school,  MIM  Lafaye<e  Park    MARLEEN  SEILHEIMER,  MARIAM  GIORDAZE,  SASHA  WRIGHT,  CHENGWEI  CHAN,  FILIPPO  DECOTTO  

Direct competitors Indirect competitors

COMPETITOR ANALYSIS

Gilt Group Bed Bath & Beyond

©2013  Hult  interna0onal  business  school,  MIM  Lafaye<e  Park    MARLEEN  SEILHEIMER,  MARIAM  GIORDAZE,  SASHA  WRIGHT,  CHENGWEI  CHAN,  FILIPPO  DECOTTO  

Direct competitors Indirect competitors Focus

COMPETITOR ANALYSIS

©2013  Hult  interna0onal  business  school,  MIM  Lafaye<e  Park    MARLEEN  SEILHEIMER,  MARIAM  GIORDAZE,  SASHA  WRIGHT,  CHENGWEI  CHAN,  FILIPPO  DECOTTO  

- High Global and U.S. Ranking - Latest traffic 5440 - Bounce rate 36% - Pg. Views 5 - Average time on web 5:22 - First four websites that drive traffic to the web are the ones that people go to from O.K.L. as well - Audience 25-44, access web from work, have college degree, are mostly female. - First ten keywords that drive most traffic to web are all different variations of the name of “One Kings Lane”

- Customer Issues - Search Engine Marketing Issues - Web Presence Issues

PROBLEMS ANALYSIS

©2013  Hult  interna0onal  business  school,  MIM  Lafaye<e  Park    MARLEEN  SEILHEIMER,  MARIAM  GIORDAZE,  SASHA  WRIGHT,  CHENGWEI  CHAN,  FILIPPO  DECOTTO  

à  Customer Issues •  Not enough time for ordering process •  Providing E-Mail address •  No search option •  Insufficient product information •  Shipping too expensive

PROBLEMS ANALYSIS

©2013  Hult  interna0onal  business  school,  MIM  Lafaye<e  Park    MARLEEN  SEILHEIMER,  MARIAM  GIORDAZE,  SASHA  WRIGHT,  CHENGWEI  CHAN,  FILIPPO  DECOTTO  

à Search Engine Marketing Issues Traffic Statistics  

PROBLEMS ANALYSIS

©2013  Hult  interna0onal  business  school,  MIM  Lafaye<e  Park    MARLEEN  SEILHEIMER,  MARIAM  GIORDAZE,  SASHA  WRIGHT,  CHENGWEI  CHAN,  FILIPPO  DECOTTO  

! One$Kings$Lane$ Joss$and$Main$

Daily$Traffic$Rank$Trend$ $ $

Daily$Reach$ $ $

Daily$Page$Views$ $ $

Page$View$per$User$ $ $

Bounce$Rate$ 35%$ 23%$

Time$on$Site$ $ $

Search$Visits$ $ $

Average$Load$Time$ 1.5$seconds$ 0.9$seconds$

$

à Search Engine Marketing Issues PPC  

PROBLEMS ANALYSIS

©2013  Hult  interna0onal  business  school,  MIM  Lafaye<e  Park    MARLEEN  SEILHEIMER,  MARIAM  GIORDAZE,  SASHA  WRIGHT,  CHENGWEI  CHAN,  FILIPPO  DECOTTO  

 $-­‐        

 $10,000    

 $20,000    

 $30,000    

 $40,000    

 $50,000    

 $60,000    

 $70,000    

 $80,000    

Feb   Mar   Apr   May   Jun   Jul   Aug   Sep   Oct   Nov   Dec   Jan  

Monthly  Ad  Budget  (EsJmated)  2012  

One  Kings  Lane  

Joss  and  Main  

à Search Engine Marketing Issues SEO  

PROBLEMS ANALYSIS

©2013  Hult  interna0onal  business  school,  MIM  Lafaye<e  Park    MARLEEN  SEILHEIMER,  MARIAM  GIORDAZE,  SASHA  WRIGHT,  CHENGWEI  CHAN,  FILIPPO  DECOTTO  

0  

200  

400  

600  

800  

1000  

1200  

1400  

1600  

1800  

One  Kings  Lane   Joss  and  Main  

SEO  Keywords  

•  Customer problems/complaints •  Email address and email solicitations / Privacy

 

©2013  Hult  interna0onal  business  school,  MIM  Lafaye<e  Park    MARLEEN  SEILHEIMER,  MARIAM  GIORDAZE,  SASHA  WRIGHT,  CHENGWEI  CHAN,  FILIPPO  DECOTTO  

PROBLEMS ANALYSIS à Web Presence Issues

1)   Search box#2)   Product directory#3)   Matching product suggestions #4)   Section for bundle products#5)   Favorite designer products button #6)   Move sold items into “Inspirations and ideas” #7)   Sharing customer product match designs #8) More time for ordering process  

 ©2013  Hult  interna0onal  business  school,  MIM  Lafaye<e  Park    MARLEEN  SEILHEIMER,  MARIAM  GIORDAZE,  SASHA  WRIGHT,  CHENGWEI  CHAN,  FILIPPO  DECOTTO  

RECOMMENDATIONS

TEAM 7

MARLEEN SEILHEIMER | MARIAM GIORDAZE | SASHA WRIGHT | CHENGWEI CHAN | FILIPPO DECOTTO

Recommended