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Grievance management system by PenguinCRM
A close integration between MS Dynamics CRM and Facebook / twitter
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Checkout the social plugin by PenguinCRM
A quantitative and operative integration between Social media and Dynamics CRM
Microsoft Dynamics CRM is the tread mark of Microsoft 3
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1 Customers post feedback or complaints on facebook / twitter
All posts reflects on a new customized single social page within the
Dynamics CRM
Social CRM team (users of your CRM) could send personal reply
customers directly from the panel or submit the post as a ticket in
the CRM
Ticket would be generated in the CRM and will get connected
against the existing customer’s details for any future reference
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The basic flow
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Reach us @ http://www.penguincrm.com Call us @ +91 226687 4708, +91 406524 1102 Email @ info@penguincrm.com
Leading CRM consulting company in India
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