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Taste of Innovation | Beyond Performance Experience
How to build your 10X-ValueFactory in 90 days
That's one small step for [a] man, one giant leap for mankind — Neil Armstrong
Programma14.30 uur | Inloop deelnemers 15.00 uur | Welkomstwoord 15.15 uur | The Taste of Innovation door DeWaardeFabriek 17.45 uur | Samenvatting18.00 uur | Borrel Ca. 18.30 uur | Einde bijeenkomst
The Taste of Innovation How to build your 10x-ValueFactory in 90 days (introduction)• Uw eigen WaardeFabriek?
DeWaardeFabriek gunt iedere organisatie haar eigen WaardeFabriek, waarin het gezamenlijk op zoek gaan naar EN het realiseren van de waarde voor morgen centraal staat. • Samen met DeWaardeFabriek laten wij u tijdens deze
bijeenkomst proeven van de elementen die uw eigen WaardeFabriek succesvol maken. Deze elementen in deze bijeenkomst vormen onderdeel van een master-programma “How to build your 10x-ValueFactory in 90 days” dat speciaal voor Flevum-leden in januari 2016 van start gaat. • Na afloop van deze bijeenkomst gaat u naar huis met praktische
inzichten die u direct in de praktijk kunt brengen
DeWaardeFabriekInleiders
• Erik van Wijk, founder & CEO DeWaardeFabriek. Erik heeft een technische, bedrijfskundige en psychologie achtergrond. • Bart Jansink, co-Director Culture Design van
DeWaardeFabriek. Hij is Registerpsycholoog NIP / Arbeid & Organisatie en beschikt over een European Certificate in Psychology.
Taste of Innovation | Beyond Performance Experience
How to build your 10X-ValueFactory in 90 days
That's one small step for [a] man, one giant leap for mankind — Neil Armstrong
John GermanCo-lead of the International Council on Clean Transportation (ICCT) a small nonprofit organisation dedicated to helping to reduce vehicle emissions and has an annual budget of just $12m.
Olaf LiesVolkswagen board member and economy minister of Lower Saxony has told Newsnight some staff acted criminally over emission cheat tests.
It’s your perspective that influences your observation. WHAT’S YOUR PERSPECTIVE?
Discover or Deliver ?
Start-Up
Grow
Mature Decline
• Develop & Launch new business idea
• Scale • Build processes
for consistent & systematic exec’n
• Exploitation • Harvest
• Discovery Skills • Delivery Skills • Delivery Skills • Delivery Skills
Today, the product-of-today is important. Tomorrow that is the product-of-tomorrow. When will tomorrow be?
50
40
30
20
1010 20 30 40 50
29 34 35 39 40 44 45
29
3435
3940
4445
Verklaarder Creator
OntwikkelaarDoener
Denkstijlen inzetten voor betere & meer innovatieve oplossingen
Verklaarder Creator
OntwikkelaarDoener
“WAT KENMERKT JULLIE ‘GROEP’ ?"
“WAT IS GROTE KRACHT?"
“WAT IS BIJDRAGE VAN DEZE DENK- AFFINITEIT AAN HET INNOVEREN?"
Verklaarder
Doener
Creator
Ontwikkelaar
The DWF-TEAM
It’s your perspective that influences your observation. WHAT’S YOUR PERSPECTIVE?
The
Marshmallow Challenge
Challenge: Build the highest FREE-STANDING STRUCTURE using provided materials with the marshmallow on-top, in 12 minutes.
In Teams of 4:
Discover Realize Scale Ta-da!Oh-Oh!0 12
Minutes
Discover Realize Scale Ta-da!0 12
MinutesCreate RealizeCreate
Prototype
Refine
Prototype
Refine
75
50
25
Business Grads Lawyers Kinder-
gartenArch.& Eng. CEOs CEOs &
Exec. Admin
Specialised Skills Facilitation Skills Success
+ =
75
50
25
$10,000 software bonus rewardhigh stakes = high impact
75
50
25
Repeat after 4 months (Informed Attempt)
Talent wins games, but teamwork and intelligence wins championships.
-- Michael Jordan
10%
30%60%
Why do companies fail?
No visionLack of partnerships
Missing KnowHow
Source: Prof. P. de Blot SJ
I don’t focus on what I’m up against. I focus on my goals and try to ignore the rest.-- Venus Williams
What’s your
MARSHMALLOW …?
10%
1000%
We choose to go to the moon. We choose to go to the moon in this decade and do the other things, not because they are easy, but because they are hard, because that goal will serve to organize and measure the best of our energies and skills, because that challenge is one that we are willing to accept, one we are unwilling to postpone, and one which we intend to win, and the others, too.
Scoping your Challenge …
A B A B’
B
DESIGN thinking
Desirability
Viability
Feasibility
DISCOVER CREATE REALIZE SCALE-UP
“Stakeholders”
“Stakeholders”
“Stakeholders”
“Stakeholders”Validating
Issues & Priorities
Validating Solutions w.
Stakeholders
Validating Implementation
Design Thinking Approach
Taste of Innovation | Beyond Performance Experience
How to build your 10X-ValueFactory in 90 days
That's one small step for [a] man, one giant leap for mankind — Neil Armstrong
What is it an entrepreneur wants?
Engaging Culture
Co-worker engagement
Increasing client
engagement �����
More profit
Business Environment
Company Management
Company Structure
Company Culture
Stable & Predictable Highly Unpredictable
Maintaining Stability Visionary Leading
Strong Hierarchy Flexible & Self-Managing
Surviving the Hierarchy
Company Strategy Exploitation
21
Need Seeking & Solving
Innovation & Collaboration
65% 65% 60%84%
65% of respondents say that CURIOSITY is essential to discover new ideas.
65% of respondents say that they feel unable to ask questions on the job.
84% of respondents say that their employers encourage curiosity.
60% of respondents say they encounter barriers to display curiosity at work.
Source: Merck KGaA study among workers in 16 industries.
Business Environment
Company Management
Company Structure
Company Culture
Stable & Predictable Highly Unpredictable
Maintaining Stability Visionary Leading
Strong Hierarchy Flexible & Self-Managing
Surviving the Hierarchy
Company Strategy Exploitation
21
Need Seeking & Solving
Innovation & Collaboration
Business Reality
Need for Change
3
Stages in the Development of Organizational Consciousness
Positive Focus / Excessive Focus
Financial Stability Shareholder value, organisational growth, employee health, safety. Control, corruption, greed, …
Belonging Loyalty, open communication, customer satisfaction, friendship. Manipulation, blame, …
High Performance Systems, processes, quality, best practices, pride in performance. Bureaucracy, complacency, …
Continuous Renewal and Learning Accountability, adaptability, empowerment, teamwork, goals orientation, personal growth
Building Corporate Community Shared values, vision, commitment, integrity, trust, passion, creativity, openness, transparency
Strategic Alliances and Partnerships Environmental awareness, community involvement, employee fulfillment, coaching/mentoring
Service To Humanity And The Planet Social responsibility, future generations, long-term perspective, ethics, compassion, humility
Service
Making a difference
Internal Cohesion
Transformation
Self-esteem
Relationship
Survival
“I” focus
“WE” focus
“US” focus
Stage of Development(Level of Consciousness)
What a Sales Rep at this level looks like: The Challenge/Opportunity: How to coach:
7 Serving(Service)
Doesn’t look to “sell” anything. Knowstheir customers have problems and only seeks to serve them by bringing the capabilities of the company to bear on helping them.
This rep wants to build a better world for future generations. Old frameworks lose relevance – finding a better way is the opportunity.
Continue to develop intuitive insight as a vehicle for bringing new ideas and conceptsto fruition.
6 Integrating(Making a difference)
Collaborates with customers to build plans together to solve problems. Pulls together other suppliers and manufacturers to build integrated solutions. Helps customers build stronger businesses.
This rep wants to leave a legacy but may not know how to do that. This rep will not respond to fear-based motivational tactics.
Encourage this rep to leverage their impact in the world by forming alliances with others who share the same values, and a similar purpose.
5 Self-actualizing(Internalcohesion)
Always wants to understand why a customer wants to do things. When theyunderstand the why they can be a better voice inside the company. Creativesolutions emerge.
This rep is a trust builder and often a respected leader in your company. Oftenblind to the potential that exists for them to have a larger impact on others.
Encourage this rep to lead a values- and purpose-driven life that is meaningful and supports the organisation in meeting its objectives. Mentoring other reps could provide a source of fulfilment.
4 Individuating(Transformation)
Loves to take new things to their customers. Needs to be learning new things to be of value to their customers. Doesn’t have all the answers but builds reputation by learning as they go.
This rep may need help understanding the context – they love challenge and learning and that could be focused more on a more meaningful end-result.
This rep needs to learn to ask “Why”.Digging deeper into understanding the underlying motivation behind a customer request will help them to be more focused.
3 Differentiation(Self-esteem)
Motivated to be on the podium, top of the charts. Wins business so that people know how good they are or so that they are first in line for promotion.
This rep is more focused on their own success than the success of the customerand a high personal drive could damage trust. Blames others when things go wrong.
Sometimes these reps upset other staff inside your company and they need to learn to be better team players. They also need to challenge themselves to learn and grow in new directions.
2 Conforming(Relationship)
Wins business because they have loyal customers. Sees their role as relationship manager and does everything to keep the customer happy.
This rep would be unlikely to take new products to your customers for fear that the relationship could be harmed if everything doesn’t go as promised.
This rep will ride the good and bad years that are driven by customer buying cycles. Encouragement to develop a pattern of success supported by trying new things.
1 Survival(Survival)
Needs the sale because they have bills to pay or are afraid that they will get fired.
This rep could do damage to your brand because their fear and short term focus could lead them to misrepresent your company or sell a product that is not really right for the customer.
In order to limit the potentially limiting behaviours the manager has to provide an environment that reduces fear and encourages longer term thinking like relationship building with customers.
Average annual return over 10-year period of top-40 best places to work companies (USA) and S&P500.
Best-place-to-Work companies Average Annualized Return 16,39 %
S&P500 Average Annualized Return 4,12 %
The Top 40 Best Companies to Work For (USA)
Adobe Systems Inc. Aflac Inc.Amazon.com Inc.American Express Co. Autodesk Inc. Build-A-Bear Workshop Inc.Capital Trust Inc. Class A. Chesapeake Energy Corp. Devon Energy Corp. Dreamworks Animation SKG Inc.EOG ResourcesFactSet Research Systems Inc.General Mills Inc.
Goldman Sachs Group Inc. Google Inc. Class A. Hasbro, Inc. Intel Corp. Intuit Inc. Marriott International Inc. Mattel Inc.Medical Properties Trust Inc.Men’s WearhouseMicrosoft Corp.National Instruments Corp. NetApp Inc. Nordstrom Inc.
Novo Nordisk, A/S ADR Nustar Energy, L.P. Publix Super Mkts, Inc.Qualcomm Inc.Rackspace Hosting Inc. Salesforce.com Inc. Southern Michigan Bankcorp.St Jude Medical, Inc. Starbucks Corporation Stryker Corporation SVB Financial GroupUltimate Software Group, Inc. Umpqua Holdings Corporation Whole Food Markets, Inc.
Our vision Every company a place to unlock the available genius - Your own 10X-ValueFactory. Our mission: unlock the global genius to solve the challenges mankind encounters.
Organizational Culture = KEY to Predictable Success
Summary of today 1. Be aware what makes you think what you think … 2. Balance Discover & Deliver Skills 3. Build heterogeneously thinking teams 4. Test assumptions 5. Think BIG
Try spending 15 to 30 minutes each day writing down questions that challenge the status quo in your company.
Master Program
How to build your 10X-ValueFactory in 90 days
That's one small step for [a] man, one giant leap for mankind — Neil Armstrong
www.dewaardefabriek.nl
service@dewaardefabriek.nl
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