compairative analysis of manageral prectices of warid & telenor

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Myers-Briggs Type Indicator

Presented by : Zaid siddiqui Hafiz mohammad Ahmed SAMREEN Jibran khan Ahsan Ateeq

Comparative Analysis of Managerial Practices of Telenor & Warid

Introduction of Organizations

Warid Telecom is a 100% owned company of the Abu Dhabi Group and offers state-of-the-art telecommunication services at over 7,000 destinations in Pakistan.

Warid Telecom launched its cellular services in Pakistan in May 2005. As an organization, Warid Telecom prides itself in being contemporary, approachable and constantly innovating. With achievements ranging from having one of the largest postpaid bases, most loved youth & prepaid brands, international roaming and nationwide coverage, Warid Telecom's selection of value added services makes communication effective and enjoyable

• Telenor Pakistan is 100% owned by Telenor andadds on to its operations in Asia together withThailand, Malaysia and Bangladesh.• Telenor Pakistan launched its operations in March2005 as the single largest direct Europeaninvestment in Pakistan, setting precedence forfurther foreign investments in the telecom sector.

“To become the primary service provider of all communication needs of subscribers in Pakistan‚ supported by exemplary customer care”.

We exist to help our customers get the full benefit of communications services in their daily lives.

The key to achieving this vision is a mindset where every one of us works together: Making it easy to buy and use our services. Delivering on our promises. Being respectful of differences. Inspiring people to find new ways.

We will continue to challenge ourselves and set new performance standards by investing in the future of our people and seeking knowledge and innovation in order to exceed customer expectations and serve our community

We're here to helpCrystallizes our customer focus as the cornerstone of everything we do.

Managerial Style : Management styles are characteristic ways of making decisions and relating to subordinates

Top level : on top leve Warid’s managerial style is purely democratic.Middle level : on middle level Warid’s managerial style is Democratic & little laissez faire . Lower level : on lower level Warid’s managerial style is purely Autocratic .

Top level : On top level telenor’s managerial style is purely democraticMiddle level :on the middle level telenor’s managerial style is purely democraticLower level : on lover level telenor’s managerial style is laissez faire .

It can be defined as habitual patterns of behavior, thought, and emotion

Personality traits of managers :

warid Chooses their managers should be conflict handler , autocratic , leadership qualities

telenor always choose their managers should be leader problem solving , democratic leadership , co ordinating with employs , co-ordinate with the customers , and main

Culture And Hiring

culture is primarily about the brand image a company projects

Their is no concept of Warid for clerks but in few departments clerks are hired Some Times

In Telenor their is no concept of clerks starting level of telenor emplyes is officer ..

Zem : for those customers who wants to make short and instant callsGlow : for mainly uth and new generation who wants to be socializeGlow2 : for those customers who wants internet bundles,calls and sms on cheap rate and remain in network of warid .

Offerings Of Warid

sD’juice : Specially designed for the youth And for those who want or like to do massages.Talkshawk : designed for ladies or those customers who are entrusted in long calls . Persona : designed for business man Easy Paisa : Designed for those customers who can easily get services of money transfer even where no money transfer is present in Pakistan . And also for those customers who don’t want to be a part of long lines in order to pay bills

Offerings Of telenor

References:Mohammad Ahmed (Exect. Networker South) Telenor from october 2012 till yet)Rabiya Anum ( Asst. marketing manager Warid )Tariq Hafeez (head Network Department region South Warid )www.telenor.com.pkwww.waridtel.com