Am I Hot or Not? An Email Critique

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Are your email marketing campaigns getting the results that you expect? Are you satisfied with your opens, click-thrus, and conversions? Is your boss demanding that you send more email to increase sales? Do you feel like your campaign is missing the mark? Join us as our panelists review a variety of emails - some that are hot, some that are not.This will be an interactive session. Please submit a recent email campaign (with images off and on) that you have sent or has been sent to you. Engage live as our panelists dissect the good, the bad and the ugly. The team will break down the entire anatomy of the email from the subject line to the footer.
Marketers will be able to gather varying points of view on email marketing strategy and best practices from the diverse group of panelists.
Don't agree with what the panelists think? Raise your hand! Shout out what you think! (Don't worry, we won't agree on everything either.) This session is intended to be interactive. A discussion of email marketing among email marketers.DJ Waldow, Director of Community, Blue Sky FactoryLoren McDonald, Vice President, Industry Relations, SilverpopStefan Pollard, Senior Strategic Consultant, ResponsysTamara Gielen, Email Marketing Consultant

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LOOKING FOR THIS GUY (JOEL BOOK)? HE’S NEXT DOOR

AM I HOT OR NOT

Tamara Gielen, Email Marketing Consultant Loren McDonald, Vice President, Industry Relations, Silverpop Stefan Pollard, Senior Strategic Consultant, ResponsysDJ Waldow, Director of Community, Blue Sky Factory

WHO’S WHO

Tamara Gielen@tamaragielen

tamara@tamaragielen.com

Stefan Pollard@4Stefan

spollard@responsys.com

DJ Waldow@djwaldow

djwaldow@blueskyfactory.com

Loren McDonald@LorenMcDonald

lmcdonald@silverpop.com

DISSECT & DEBATE

• Welcome (Loren)

• E-Commerce (DJ)

• Newsletter (Tamara)

• Transactional (Stefan)

• Additional Attendee Entries

• Q & A

Welcome Emails

Email address was added

Add to address book

Web version link

Privacy assurance and

linkLink and instructions on how to change preferences

How to get started

When first email will

arrive

Resources, key links

“Your gift” incentive

Unsubscribe linkReinforce value proposition

Upsell

Call to action/”offer”

WELCOME CONTENT CHECKLIST

Horrible

Not Much Better

Still, Not Much Better

Better…

But…

ImagesOff

ImagesOn

Ecommerce / Promotional Emails

Leads to an open, click-

through and/or

conversion

*Creates positive brand

awareness

Is timely, targeted, &

valuable

(Is viewable with images

on & off)

Has a clear from name &

subject line

Includes main call to

action

Is simple &

straightforward; clean

design

Is shareworthy

E-COMMERCE EMAIL CHECKLIST

Subject LineIt's not too late to order your Christmas gift...

From NameBustedTees

**Sent 12/24/09

Newsletters

Main purpose:

Inform, entertain,

educate, show

expertise

Drive traffic to

the website

Do’s:

Include a table of

contents

Make them scannable

Allow users to share

individual topics

Make titles stand out

Teaser copy with link to

full article on web

NEWSLETTER CONTENT CHECKLIST

Subject LineNew Series Premiere: Border Wars This Sunday on Nat Geo

From NameNational Geographic

Transactional / Notification Emails

Transaction Occurs, or

relationship message for

service action items

Add to address book

Web version link

Privacy assurance and linkPreference center link

Branding and Navigation

elements

Primary intent –

transactional data,

bypasses most

suppressions

Strong personalization

Subscribe link includedReinforce value proposition

Cross-sell / Upsell

Repeat purchase incentive

TRANSACTIONAL EMAIL CHECKLIST

Subject LineYour receipt #M3NSFF1ZQ7

From NameiTunes Store

Attendees Entries

We Want You!

Subscribe to our FREE industry newsletter:

Become an eec member & join the world’s largest organization of email marketers.

Save $100 with discount code EEC10

www.emailexperience.org

WHO’S WHO

Tamara Gielen@tamaragielen

tamara@tamaragielen.com

Stefan Pollard@4Stefan

spollard@responsys.com

DJ Waldow@djwaldow

djwaldow@blueskyfactory.com

Loren McDonald@LorenMcDonald

lmcdonald@silverpop.com

Extras

Subject:Check your email for great tips and reminders!

Subject LineWelcome to National Geographic Newsletters

From NameNational Geographic

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