WorkFlows

B2S - AcquisitionG

rou

p S

ales

Sale

sFi

nan

ceO

pC

o C

EOH

ead

of

Pro

ject

sP

roje

ct

Man

ager

SAQ

Co

ntr

acto

r

Phase

BTS Request Received

Conduct Shareability Analysis

(Milestone)

Create Business Case for BTS

Approve Business Case

Approve Business Case

Assign Project Manager

Assign SAQ Contractor

Yes

No

Inform Customer and Review /Close

the Request

Yes

No

1

2 3

4

3

5

6

7

8

Provide Minimum 3 Candidates

9

Approve Candidates

Conduct Technical Site Survey (TSS)

Select Preferred Candidate

Yes

No

Update Business Case with Cost

Estimates

If Cost Estimate Greater than Business Case

Approval From Group Sales

Yes

Create ITP

Yes

No

No

Approve?

No

Yes

Approval by Sales on behalf

of Customer

No

Upload Signed ITP By CEO (Milestone)

Yes

Ground Lease & Tenant Lease are

auto-initiated

10 11 12 13 14

15

16

17

18

19

B2S - ConstructionP

roje

ct M

anag

erC

W C

on

trac

tor

SAQ

Co

ntr

acto

rSa

les

Op

erat

ion

sLe

gal

Op

Co

CX

OPhase

Assign CW Contractor

Create Construction Drawing,

Geotechnical Report etc.

Approve Drawings?

Initiate Permits

Approve Permits?

No

YesYes

Issue Site Acquisition Form

(Milestone)

Site CancelledNo

Conduct Kick Off meeting with CW

Contractor (Milestone)

Issue notification to Land Owner (Milestone)

Yes

Construction Start notified to Customer

(Milestone)

Monitor Site Upgrade

Construct Site (Milestone)

Install & Verify RFI (Milestone)

Complete Regulatory Inspections(Milestone)

QA for RFI on Site

Send RFI Notification to

Customer

Approve Site on Behalf of Customer

Upload Signed Site Acceptance Form (Milestone with

Attachment)

Yes

No

Draft ISL (Milestone with Attachment)

Upload Signed ISL by CXO (Milestone with Attachment)

Upload signed ISL by Customer

(Milestone with Attachment)

Conduct QA for PAC (Milestone)

Sign the PAC at Site (Milestone with

Attachment)

Sign the PAC at Site (Milestone with

Attachment)

Provide As Built Document

(Milestone with Attachment)

Update Structural Assessment Contractor (Milestone)

Obtain Certifications

(ICNIRP,Electrical etc)

Customer Installation Start

(Milestone)

Customer Installation Finish

Receive Documentation

(Milestone)

Remote Test NOC,RMS,power consumption test

etc.

Complete Site Handover

Approved

Project Closed

Approved

1

2

3

4

5 6

7

8

9 10

11 12 13

14

15 16 17

18

19

20

21 22

23 24

25 26

27

28 29

31

30

32

QA for Handover to OPS

Reject

Colocation without Site UpgradeSa

les

Hea

d o

f P

roje

cts

Pro

ject

M

anag

erH

ead

of

Sale

sC

FOO

pC

o C

EOO

per

atio

ns

CW

Co

ntr

acto

rLe

gal

Phase

Initiate Colo Request on behalf

of Customer

Assign Project Manager

Check Structure Integrity

Develop Project Cost & Resource

Requirements

Approve Business Case?

Prepare Draft ITP

Approve ITP?

Approve ITP?

ITP Approval on behalf of Customer

Reject

Approve

Approve

Reject

Reject

Reject

Approve

Approve ITP?

Approve

Reject

Is Site Upgrade Required

Conduct QA for PAC (Milestone)

Sign the FAC at Site (Milestone with

Attachment)

Update Structural Assessment Contractor (Milestone)

Obtain Certifications

(ICNIRP,Electrical etc)

Customer Installation Start

(Milestone)

Customer Installation Finish

Remote Test NOC,RMS,power consumption test

etc.

Receive Documentation

(Milestone)

QA for Handover to OPS

Complete Collo Handover

Sign the FAC at Site (Milestone with

Attachment)

Provide As Built Document

(Milestone with Attachment)

Upload Signed ISL by CXO (Milestone with Attachment)

No

Draft ISL

No

Upload signed ISL by Customer

(Milestone with Attachment)

Project Closed

Colo with Site Upgrade Process

Starts

1

2

3

4

5

6

7

8

9

10

11

12

14

13

15

16

17 18

19 20

21

21 22 23

24 25

Colocation with Site UpgradeSa

les

Hea

d o

f P

roje

cts

Pro

ject

M

anag

erH

ead

of

Sale

sC

FOO

pC

o C

EOO

per

atio

ns

CW

Co

ntr

acto

r

Phase

Initiate Colo Request on behalf

of Customer

Assign Project Manager

Check Structure Integrity

Develop Project Cost & Resource

Requirements

Approve Business Case?

Prepare Draft ITP

Approve ITP?

Approve ITP?

ITP Approval on behalf of Customer

Reject

Approve

Approve

Reject

Reject

Reject

Approve

Approve ITP?

Approve

Reject

Is Site Upgrade Required

Assign CW Contractor

Create Modification Plan for Site Modification (Milestone)

Share the modification plan and Generic BOQ

with the contractor (Milestone)

Conduct TSS and revise BOQ drawings

Yes

Upload signed ISL by Customer

(Milestone with Attachment)

1

2

3

4

5

6

7

8

9

10

11

12

15

13

15

14 16

17

18 19 20

22 25

Approve Drawings

Reject

Approve?

Conduct Kick Off meeting with CW

Contractor (Milestone)

Issue notification to Land Owner (Milestone)

Monitor Site Upgrade

Carry out Structural and Power Upgrade

(Milestone

QA for RFI on SiteSend RFI

Notification to Customer

Approve Site on Behalf of Customer

Upload Signed Collo Acceptance Form (Milestone with

Attachment)

Approve

Reject

21

23 24

Site Upgrade process Starts

Site UpgradeP

roje

ct

Man

ager

CW

Co

ntr

acto

rO

per

atio

ns

Phase

Site Upgrade Request

Define Site Upgrade type & Assign CW

Contractor

Upgrade Plan and Budget

Approve?

Define Assets & Release Work Order

to Contractor

Upgrade Work Starts

Perform QA for Site Acceptance

Approve?

No Yes

Upload Sign Upgrade acceptance

Document (Milestone with

Attachment)

Upload Sign Upgrade acceptance

Document (Milestone with

Attachment)

Upload Sign Upgrade acceptance

Document (Milestone with

Attachment)

Yes

Yes

Yes

Update As-Build Documents

(Milestone with Attachment)

Handover to Ops Project Closed

Upgrade Work Finish

No

1 2 3

4

5

6 7

8

9 10a

1110b

10c

11

12

Preventive MaintenanceO

per

atio

ns

Mai

nte

nan

ce

Par

tner

Fiel

d E

ngi

nee

r

Phase

Create Monthly Maintenance Plan

Share Monthly Schedule

Approve Plan

No

Assign Field Engineer

PM Performed using SoW &

checklist (Mobility)

Update Exception Report (Report)

Any New issue Observed

Issue Observed that needs CM

Fix the issue and Update Site Issue

List (Comments Box in Mobility Form)

Submit PM Completion Report

No

YesYes

Call NOC (Offline)

Yes

No

Approve PM? Close PM Job OrderNo

1

2

3 4

5

6

7

8

9

11

Assign TT to MPYes

No

10

Preventive Maintenance – Site AuditO

per

atio

ns

Au

dit

Tea

m

Phase

Create TT for PM Audit

Conduct Site Audit(Mobility)

Approve Site Audit?

Close TTYes

Update Site Issue List (Comments Box

in Mobility Form)

No

1

3

4

5

Deploy Audit team to Site

2

Corrective MaintenanceO

per

atio

ns

Mai

nte

nan

ce

Par

tner

Fun

ctio

n

Phase

Initiate TT, Assign Event Priority & Criticality to TT

Work on Fixing the Issue

(Mobility)

Assign TT to MP Approve? Close TTYes

Assign Field Engineer

No

1 2

3

4

5

Physical Verification (Asset Audit)O

per

atio

ns

Fiel

d E

ngi

nee

r

Phase

Initiate Asset Audit

Perform Asset Audit

(Mobility)

Assign Field Engineer

Approve Asset Audit

Asset Audit Complete

YesNo

1 2

3

4 5

Site Integration – Tower Purchase AcceptanceSA

Co

ord

inat

or

Fin

ance

Op

erat

ion

sP

rop

erty

Mgm

t

Phase

Initiate Site Integration

Submit Acceptance Checklist

Approve?

Approve?

Approve?

No

No

No

Final Approval?

Yes

Yes

Yes

End and Intiate Ground Lease, Tenant Lease

Process

YesEnd (Site

Acceptance Checklist Rejected)

No1 2

3a

3b

3c

4

5

Site Integration – (Tower Purchase Asset Audit)SA

Co

ord

inat

or

Op

erat

ion

sFu

nct

ion

Phase

Initiate Asset Audit

Assign Asset Audit to Field Engineer

Perform Asset Audit (Mobility)

Approve Asset Audit?

Asset Audit Complete

YesNo

1

2

3

4

Site Integration (Regulatory Checklist)SA

Co

ord

inat

or

Pro

per

ty

Man

agem

ent

Phase

Initiate Regulatory Checklist

Assess Required Regulatory Docs

Submit Tower Purchase Docs

Approve?

No

Complete Regulatory Checklist

Yes

1 21 3

4

Site Integration – (Transfer Tenant Lease)SA

Co

ord

inat

or

Pro

per

ty

Man

agem

ent

Phase

Initiate TTLFill Transfer Tenant

Lease Details

Review TTL

TTL Created

Approve TTL?

TTL Executed

ApproveApprove

Reject

Reject

1 2

3

4

5

Site Integration – (Transfer Ground Lease)SA

Co

ord

inat

or

Pro

per

ty

Man

agem

ent

Phase

Initiate TGLFill Transfer Ground

Lease Details

Review TGL

TGL Created

Approve TGL?

TGL Executed

ApproveApprove

Reject

Reject

1 2

3

4

5

Site DecommissioningG

rou

p S

ales

Sale

sFi

nan

ceC

EOP

roje

ct

Man

ager

Co

ntr

acto

rLe

gal

Phase

Initiate Site Decommission

Draft Decommissioning

Business Case

Approve Business Case?

Approve Business Case?

Agree Movement Incentive with

Customer

Reject

Reject

Approve

Approve

Customer Accepts?

Reject

Assign Contractor

Approve

Prepare Movement Liability Agreement

(Milestone with Attachment)

Upload Sign Movement Liability

Agreement by Customer

(Milestone with Attachment)

Terminate Tenant Lease initiated

Switch off Customer Active Equipment

(Milestone)

Remove Customer Equipment (Milestone)

Cancel Utilities(Milestone)

Tower to be dismantled?

Get Permits

Instruct Contractor to Dismantle Tower

Amend Site Maintenance

Contract (Milestone)

Yes

No

Disconnect HTA movable Assets

(Milestone)

Dismantle Complete Site

Clean Up Site

Approve Clean Up?

Reject

Update Site Register (Milestone)

Notify Finance, Operations, Legal &

Sales (Milestone)

Close Decommissioning

ProjectYes

1

2

3a

3b

4

5

6

7

8

9 10 11

12

13

14 15

16 17 18

19 20 21

Trouble TicketO

per

atio

ns

Fiel

d E

ngi

nee

rM

ain

ten

ance

P

artn

erPhase

Create TicketAssign TT to MP or

Assign Field Engineer

Start

Resolve Ticket (Mobility)

Approve Ticket? Approved

Assign Field Engineer

Assign FE

Reject

Ticket Closed and Root Cause Analysis

Done

Work OrdersO

per

atio

ns

Fiel

d E

ngi

nee

rM

ain

ten

ance

P

artn

erPhase

Create WOAssign WO to MP or

Assign Field Engineer

Start

Complete WO (Mobility)

Approve? Approved

Assign Field Engineer

Assign FE

Reject

WO Closed