Social workflows

A Hybrid Recommendation System Based on Human Curiosity

Social workflows - Visionand potential study

Gasimli, NigarD. F. dos Santos, Rebeca Janina

Department of Business Information Systems II, University of Trier, Germany


1. Introduction2. General approach and research goals3. A social workflow scenario4. Concept for a social workflow service5. Related work6. Potential study7. Conclusion and future work

Summary


Introduction

Lack of support for constructing and executing social workflows

Social workflows

Traditional businessworkflows


General approach and research goals

Social workflow: executable process representation in order to provide means to describe and link personal activities and data objects according to procedural rules

Social workflow service: modelling and flexible execution service for social workflows


General approach and research goals

Two purposes:

Exploratory investigation for identifying promising application areas for social workflows;

To evaluate the perceived usefullness of the proposed features for the social workflow service


A social workflow scenario

Designed according to the personal experiences of students from the University of Trier

Rock festival “Rock am Ring”

Some activities require action by everyone, others only some people, and others can be automated

Goal: support for all those types of activities








Concept for a social workflow service Collaborative Agile Knowledge Engine

Implemented in JAVA


Concept for a social workflow service Aim: to support workflow modellers without

experience

It integrates results on agile workflows, case-based reasoning (CBR) and web-tecnhologies into a common platform

It implements felxibility by definition, change and underspecification

Correctness-by-construction principle to avoid inconsistent workflows

Agility of the workflow engine is also important


Concept for a social workflow service CAKE Cloud Notation (CFCN) for modelling social

workflows

Process-oriented CBR systems support the creation and adaptation of cases in the forma of workflows

Every resource can be tagged with annotations

Navigating in the workflow repository: Using the tags from folksonomy; Start creating a brief sketch of the workflow and

then receiving proposals from the system


Concept for a social workflow service Various APIs for communication between users, in

order to propagate all changes on workflows

Client user interfaces: Google Web Toolkit (GWT)


Potential study Exploratory study

1. Open questioning to obtain new ideas 2. Closed questioning to concretize and rate these

ideas

Aditional online study

Hypotheses: H1: people are using existing internet services to

perform complex goals that require a structured flow of activities

H2: there are application scenarions in which social workflows can benefit the user


Potential study H3: the 5 core features of CAKE are relevant

1. to discover new workflows, 2. to adapt workflows, 3. to invite new friends as workflow participants, 4. to automatically execute a workflow, and 5. to share workflows


Exploratory study 1. Open questioning:

delphi method: identification of trends and ideas asked about the benefit of a social workflow

2. Close questioning identification of the usefulness of the ideas Detailed social workflows had to be rated Indicate additional important tasks Another application scenarios


Results of the Exploratory study 1. Open questioning:

Experts use the internet for various activities No clear about the estimated potential of a social

workflow; neutral responses


Results of the Exploratory study 2. Close questioning


Results of the Exploratory study H1 was confirmed H2 was confirmed just after the second iteration H3 was confirmed


Online study Do the social workflows could be useful in a group

of people with no experts in process management?

Students of business information systems

1º Scenario: Rock am Rings festival 2º Scenario: searching an apartment in a new city 3º Scenario: moving to a new city

Each scenario in a different survey, spread by mailing and Facebook

Analyse the benefit of the proposed features and rate the social workflows


Results of the Online study Individuals require a list of data structure with data

and aggegated objects

These aggregated objects influence the control flow

All scenarios require the integration of cloud services

Rebeca


Improvements / Positive Aspects The results show that social workflows are

regarded as important by 92,3%

Potential to be used by private individuals

The integration into a social network facilitates to use social workflows

The sense of collectiveness, reuse and adaptation of social workflows


Limitations / Negative Aspects Their current implementation is limited

It would require an initial repository to work well

Challenge: encourage the use of social networks

more tests and implementation are needed


Social workflows - Visionand potential study

Thank you

Gracias

Department of Business Information Systems II, University of Trier, Germany