steve-baty documents

Personas tool for empathy
Design Personas tool for empathy
(Re)framing
Design (Re)framing
Design Research: Lessons learned
Design Design Research: Lessons learned
Showrooming
Business Showrooming
The strategic arc of Interaction design
Design The strategic arc of Interaction design
Analysing quantitative data
Technology Analysing quantitative data
ozIA 2008 UX Strategy
Design ozIA 2008 UX Strategy