roxanamau2002 documents

P_Primer_R14-0_v5.0.4
Documents P_Primer_R14-0_v5.0.4
ISO_IEC_TR_20000-5_2013
Documents ISO_IEC_TR_20000-5_2013
ITIL V3 Intermediate Complete Certification Kit (the AoS)
Documents ITIL V3 Intermediate Complete Certification Kit (the AoS)
GB921-U User Guidelines R12-5 v1-8
Documents GB921-U User Guidelines R12-5 v1-8
Business Process Framework (ETOM) Guide to Applying R8.1 v11
Documents Business Process Framework (ETOM) Guide to Applying R8.1 v11
FAQ v11.4
Documents FAQ v11.4
Europe - MSc Information System Managment
Documents Europe - MSc Information System Managment