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reach-out documents
Documents
Experience journey mapping – or how to build a customer-centric business | Greg Lecointe – Principle Sales Consultant at Orac
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Design to engage and delight people | Marcus Mustafa – Global Head of User Experience Architecture at LBi
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Get serious about social: own the social experience | Prelini Udayan-Chiechi – Director, EMEA Marketing at Lithium Technologie
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How charities can get ahead by becoming social | John Monks – Head of Social Business Design at LBi
Technology
Welcome to LBi | Gareth Jones – Global Brand and Marketing Director at LBi
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Mobile: the opportunity for charities | Ilicco Elia – Head of Mobile at LBi
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How charities can succeed on Facebook | Ed Couchman – UK Sales Manager at Faceboo
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Putting it on the line: using creativity to drive donation - Simon Gill, Executive Creative Director at LBi
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Google Adwords for non-profits | Gilli Goodman – Agency Product Specialist at Googl