natasha-ridgely documents

What is ITIL? Fall 2012 Lisa Tomalty, ltomalty@uwaterloo.caltomalty@uwaterloo.ca Information Systems and Technology Michael Tennant, mtennant@uwaterloo.camtennant@uwaterloo.ca
Documents What is ITIL? Fall 2012 Lisa Tomalty, [email protected]@uwaterloo.ca Information Systems and Technology Michael Tennant, [email protected]@uwaterloo.ca