hanskardol documents

Business Presentatie TNO service toekomst

Documents NCCC Hans Kardol: Why, How, What applied to Customer Service

Documents Hans kardol 2009

Documents 20111103 ITO 7 Valk Software op weg naar certificering karin valk

Documents 20111110 heliview hans kardol

Business Presentatie ontbijt sessie LIOF

Documents 20111103 ito 8 wrap up hans kardol

Business Ddm presentatie ito 3 nov 2011

Business 20111103 ITO 2 certificering en zelfregulering

Business Presentatie service toekomst menselijke maat kardol

Documents 20111103 ITO 5 experiences harold de bock

Business 20111103 ITO 6 Enablers Jan vd Weijden