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Top Questions to Ask a Car Rental Service Singapore
Before utilizing the services of a car rental agency, it is important to make a research with
few different companies out there in the same business and ask them about the policies, fees
and guarantees. This way, you will be able to get an overall idea about prevalent rates and
services. Whether you want to book a car for sightseeing activities or Singapore airport
transfer, inquiring about various details before finalizing the rental deal will make sure that
you get the best possible contract as per your liking and budget and don’t hit any surprise bill
later on.
Can I choose the exact car I desire?
Singapore car leasing companies usually keep a wide range of cars in their fleet, and you will
be able to get the vehicle of your class most of the time. Just inquire whether you can get the
exact make and model you want for your purpose.
Is there a chance that you will substitute the car I booked with a different car?
If you have made an online or in-person booking well in advance, the car rental companies
reserve the right to substitute the make and class of the vehicle opted with another car of
equivalent or higher value. They do this because they are not sure whether a particular customer
will return a booked car on-time or late, or whether the returned car will require maintenance
before letting again. Make an inquiry to ensure that they don’t charge you incase the substitution
is made with a higher value vehicle.
Can I return the car to a different location?
Depending on your requirements and travel schedules, you may require returning the vehicle to a
different location from where it was hired. Most of the car for rent Singapore companies have
different branches across the country and allow returning of vehicles at other branches. However,
this may attract a fee, so it is wise to inquire about this beforehand.
How much gas must be present in the tank while returning?
Car rental companies provide vehicle with certain amount of fuel in the tank, and the same
amount must be present while returning. There is no charge for returning the vehicle with higher
amount of fuel, but returning with fuel less than the stipulated value may attract a fee, so make
this point clear before hiring the vehicle.
What are the charges involved if I’m not able to return the car on time?
Having a clear idea regarding this will prevent you from confronting with undue charges when
you go to return the hired car after the stipulated time. Some of the car rental companies offer a
few hours grace period, while others charge hourly rates, while there are others that charge for a
full day. So it’s better to have a clear cut idea about charges pertaining delayed returns.