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David Goodis, President and CEO of Revelex Keith St. Clair, Chairman of the Advisory Board for ForumTel Guido Becher, Founder and CEO of Netactica Xavier Martín Canals, CEO and Founder at Turijobs Leonel Azuela-Berchelmann, Founder and Managing Director of Quaxar
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InnovationAt every turn.
John H. PalominoManaging Director - Information Technology Consulting
Innovation, seen and unseen.
Both Types of
Innovation are Vital.
Outside travel.
Inside travel.
Trends.
Innovation, seen and unseen.
Both Types of
Innovation are Vital.
Outside travel.
Inside travel.
Trends.
Disney World
Innovation to Create
A Pure Experience.
We have secret tunnels!
Apple
Innovation in Manufacturing
to Create Innovation in the Hand.
59th Street and Fifth Avenue
Innovation, seen and unseen.
Outside travel.
Inside travel.
Trends.
Both Types of
Innovation are Vital.
A history of innovation in travel
http://www.
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Hotel
Innovation in Customer Service
to Create a Better Stay.
10
Cruise
Innovation, seen and unseen.
Both Types of
Innovation are Vital.
Outside travel.
Inside travel.
Trends.
12
Trends Driving Innovation
Shopping Complexity
Supplier Merchandising
User Interface Transformation
Self Serve Mobile Traveler
Increasingly Social and Virtual
Increasingly Complex Travel Management
Computing Power
Unseen Innovation
Innovation
to Meet
New Demands.
From Mainframe…
…to Cloud Environment
Seen Innovation – Air MerchandisingInnovation to Enable Ease
and Efficiency in Booking Fare Families.
15
Seen Innovation - Mobile
Hotel Shop and Book
Innovation to Create Simplicity
in a Road Warrior’s Life.
16
Traveler
Messaging
Innovation in Instant
Customer Communications.
Seen Innovation - Mobile
Seen Innovation – Virtual Meetings
Innovation in How We
Connect People.
“People creating value through the implementation of new ideas”
Value should be obvious
Tom Kelly, The Ten faces of Innovation
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Obvious Value?
Innovation?
Innovation Doesn’t Matter
if it Doesn’t Matter to You.
Provides inherent value?
Pervasive?
Fills a realized / unrealized need?
It’s meaningful?
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Innovation!
Innovation Matters when it
Matters to You.
Provides inherent value.
Pervasive.
Fills a realized / unrealized need.
It’s meaningful.
Obvious Value!
InnovationAt every turn.
John H. PalominoManaging Director Information Technology Consulting
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Panelists
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Panelists – Innovators!!!
