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Presentation from Mark Caldicott, TATOC Consumer Helpline manager for the TATOC conference 2013.
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Annual Conference 2013
Reeling In The Rogues
Presented by Mark Caldicott
TATOC Annual Conference 2013 - Finding Solutions
Reeling In The Rogues
TATOC Annual Conference 2013 - Finding Solutions
Reeling In The Rogues
TATOC Annual Conference 2013 - Finding Solutions
Reeling In The Rogues
TATOC Annual Conference 2013 - Finding Solutions
Reeling In The Rogues
TATOC Annual Conference 2013 - Finding Solutions
TATOC CONSUMER HELPLINE
0845 230 2430
TATOC Annual Conference 2013 - Finding Solutions
Reeling In The Rogues
TATOC Annual Conference 2013 - Finding Solutions
Page 3
Boy!!
Reeling In The Rogues
TATOC Annual Conference 2013 - Finding Solutions
45,000 calls and e-mails
Over 35 a day
Reeling In The Rogues
TATOC Annual Conference 2013 - Finding Solutions
Re-sale Questions
Bogus Legal Firms
Sales and Marketing
Exchanges
Timeshare Resorts
Cold Calling Companies
Even Next Door’s Cats……!!!!!!!
Reeling In The Rogues
TATOC Annual Conference 2013 - Finding Solutions
http://www.tatoc.co.uk/consumer-help/cold-callers
TATOC COLD CALLERS LIST
Reeling In The Rogues
TATOC Annual Conference 2013 - Finding Solutions
Reeling In The Rogues
TATOC Annual Conference 2013 - Finding Solutions
Reeling In The Rogues
Reported lost TATOC sent InfoRogue Resale Companies £250,312 £219,317 88%Take Over £65,409 £56,909 87%Sales & Marketing Timeshare £41,950 £28600 68%Bogus Legal Firms £37,443 £28,418 76%Cash-back Failure £10,945 £ -Sales & Marketing Non Timeshare £6,995 £6,995 100%Bonus Week Offers £5,735 £5,056 88%
£418,789 £345,295 82%
TATOC Annual Conference 2013 - Finding Solutions
September 2012 – March 2013
Reeling In The Rogues
DON’T DEAL WITH COLD CALLERS!!!
TATOC Annual Conference 2013 - Finding Solutions