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The communication- and marketing campaign to promote cycling in the City of Munich „Fietsmarketing en promotiecampagnes“ Apeldoorn, 12.05.2011 Wigand von Sassen

Radlhauptstadt Marketing Campaign

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Page 1: Radlhauptstadt Marketing Campaign

The communication- and marketingcampaign to promote cycling in the

City of Munich

„Fietsmarketing en promotiecampagnes“Apeldoorn, 12.05.2011Wigand von Sassen

Page 2: Radlhauptstadt Marketing Campaign

Introduction: cycling in Munich

• Modal share in 2002: 10%

• Modal share in 2008: 14%

bicycletraffic has increased by 40 % within 6 years

Fahrrad

MIV Mitfahrer

MIV Fahrer

Fahrrad

zu Fuß

ÖPNV

29%

10%

13%

26%22%

Source: City of Munich

Page 3: Radlhauptstadt Marketing Campaign

Introduction: cycling in Munich

• The infrastructure has constantly been improved– New cycle lanes and new signposting system (350 km)

– New cycle‐parking facilities

– 30% of all oneway‐streets opened for contraflow cycling (goal: 50% in 2015)

– Munich´s bicycle network is about 1.200 km long

Source: City of Munich

Page 4: Radlhauptstadt Marketing Campaign

Introduction: cycling in Munich

• July 2009: new bicycle‐masterplan– New staff in traffic departments (11 people responsible for cycling)

– Triplication of the budget (1,5  4,5 Mio. € /a)

– Ambitious goal for the future: bicycle‐share of 20% in 2015

– Start of the marketing‐campaign

Source: City of Munich

Page 5: Radlhauptstadt Marketing Campaign

Introduction: cycling in Munich

• Most cyclists are satisfied with the existing bicycle traffic system

• 72% consider cycling in Munich to be good or excellent

Question:

„In your opinion, what is it like when you cycle in Munich?“

Survey (17.09.2008)

Source: City of Munich

Page 6: Radlhauptstadt Marketing Campaign

Bicycle and communication

• The bike still has an image‐problem• Important reason: unprofessional communication• But every product, that wants to be succesful, needs professional 

marketing and communication (example: car)• Velo‐city conference 2007 in Munich. One of the central messages was:

A comprehensive approach to promote cycling requires to not only„A comprehensive approach to promote cycling requires to not onlyimprove infrastructure and regulations, but also to implement „soft“ measures like communication and marketing.“

• 2008: Munich´s city council decides to develop and implement a bicyclemarketing‐campaign

• Budget: 2,2 Mio. € for the first 2 years

Page 7: Radlhauptstadt Marketing Campaign

Preparation

• Europe‐wide call for tenders  62 applications• Intensive selection process  supported by external bicycle‐ and 

marketing‐experts• Assignment: 16. march 2010• Start of the campaign: 23. april 2010

Goals:

1. more cyclists+

2. more traffic safety

Page 8: Radlhauptstadt Marketing Campaign

The agency consortium

• Project leader• Marketing / 

communication• Creation and 

realisation

• Eventmanagement• Public relations• Environmental 

education

• Project management

• Financial managmement

• Innovation managmement

Page 9: Radlhauptstadt Marketing Campaign

Theoretical background

VALUE

Visibility

Source: City of Munich

Page 10: Radlhauptstadt Marketing Campaign

The campaign´s corporate design

(„Bike-Capital Munich“)

Source: City of Munich

Page 11: Radlhauptstadt Marketing Campaign

Visual introduction of the campaign

Source: City of Munich

Page 12: Radlhauptstadt Marketing Campaign

Visual introduction of the campaign

Source: Own Pictures

Page 13: Radlhauptstadt Marketing Campaign

Visual introduction of the campaign

Source: Own Pictures

Page 14: Radlhauptstadt Marketing Campaign

Visual introduction of the campaign

Source: City of Munich

Page 15: Radlhauptstadt Marketing Campaign

Products

Source: City of Munich

Page 16: Radlhauptstadt Marketing Campaign

Print Products

Source: City of Munich

Page 17: Radlhauptstadt Marketing Campaign

Print Products

Source: City of Munich

Page 18: Radlhauptstadt Marketing Campaign

The starting events

Quelle: eigene Aufnahmen

Source: City of Munich Source: Own Pictures

Page 19: Radlhauptstadt Marketing Campaign

The starting events

Source: Own Pictures

Page 20: Radlhauptstadt Marketing Campaign

The starting events

Source: helios.bz

Page 21: Radlhauptstadt Marketing Campaign

The starting events

Source: Tageszeitung (TZ)

Page 22: Radlhauptstadt Marketing Campaign

The starting events

„Bicycle spring market“:• Bicycle traders• Test parcour for bicycles• Bikepolo competition• Etc.

Source: City of Munich

Page 23: Radlhauptstadt Marketing Campaign

Participation

Munich´s

„Cycling-Star“

Website: www.radlstar.de

Source: City of Munich

Page 24: Radlhauptstadt Marketing Campaign

Participation

Source: City of Munich

Page 25: Radlhauptstadt Marketing Campaign

Participation

Source: City of Munich

Page 26: Radlhauptstadt Marketing Campaign

Participation

• Photo‐Shootings on 25 days throughout the city

• About 1.000 participants

Source: Own Pictures

Page 27: Radlhauptstadt Marketing Campaign

Participation

Source: City of Munich

Page 28: Radlhauptstadt Marketing Campaign

Participation

• Online‐Voting on www.radlstar.de

Source: City of Munich

Page 29: Radlhauptstadt Marketing Campaign

Participation

• Award show in front of the cityhall• Munich´s first Cycling‐star wins 4.000€

Source: Own Pictures

Page 30: Radlhauptstadt Marketing Campaign

Participation

Page 31: Radlhauptstadt Marketing Campaign

„Bicycle‐Safety‐Checkpoint“

Source: Own Pictures

Page 32: Radlhauptstadt Marketing Campaign

„Bicycle‐Safety‐Checkpoint“

Source: Own Pictures

Page 33: Radlhauptstadt Marketing Campaign

„Safety‐Joker“

Source: Own Pictures

Page 34: Radlhauptstadt Marketing Campaign

„Safety‐Joker“

Source: Own Pictures

Page 35: Radlhauptstadt Marketing Campaign

Homepage: www.radlhauptstadt.de

Welcome, to join us on facebook...

Page 36: Radlhauptstadt Marketing Campaign

The Bicycle Film Festival Munich

Source: City of Munich

Page 37: Radlhauptstadt Marketing Campaign

Infrastructural improvementsFilmclip: http://www.youtube.com/watch?v=E0vPQ2A3g4g&feature=youtube_gdata_player

Maximilianstr. before and after the reconstruction…

Source: Own Pictures

Page 38: Radlhauptstadt Marketing Campaign

Infrastructural improvements

Source: Own Pictures

Page 39: Radlhauptstadt Marketing Campaign

Infrastructural improvements

Source: Own Pictures

Page 40: Radlhauptstadt Marketing Campaign

Infrastructure Branding: Bicycle Counter

Source: City of Munich

Page 41: Radlhauptstadt Marketing Campaign

Young people

• Important target group in 2011• Special activities:‐ Bandcasting‐ Schooltour safety‐check‐ Film: „Radlhauptstadt Team“

Source: City of Munich

Page 42: Radlhauptstadt Marketing Campaign

„Bike‐Show‐Week“

Page 43: Radlhauptstadt Marketing Campaign

Bike & Fashion Show

Page 44: Radlhauptstadt Marketing Campaign

Motive „Oktoberfest“

Source: City of Munich

Page 45: Radlhauptstadt Marketing Campaign

Conclusion

• There are lots of ways to „celebrate“ and attractively communicate thebicycle as a modern, urban means of transport

• Marketing‐campaigns can help to invent a real „bicycle‐culture“

• Campaign costs 0,7 € per citizen per year quite low costs comparedto financial investments in infrastructure

• Good cost – value ratio!

• But: „soft“ measures can not replace the „hardware“ but advertise andsupport a change of behaviour

• Scientific evaluation of the campaign in 2011

Page 46: Radlhauptstadt Marketing Campaign

Thanks a lot for your attention!

Page 47: Radlhauptstadt Marketing Campaign

Contact

Consultant / Private:

Dipl.‐Geogr. Wigand von Sassen

Fahrradverkehr

Mobilitätsmanagement

Office, City of Munich:

Kreisverwaltungsreferat, HA III/112

Verkehrs‐ und Mobilitätsmanagement

Fahrradmarketing

Theresienstr. 63

D ‐ 80333 München

Tel.: +49 ‐ (0)89 – 37 95 71 81

Mobil: +49 ‐ (0)151 – 26 96 94 67

E‐Mail: [email protected]

Ruppertstr. 19

D ‐ 80446 München

Tel.: +49 ‐ (0)89 ‐ 233 – 271 88

Mobil: +49 ‐ (0)1520 – 165 79 65

E‐Mail: [email protected]