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SLIDE 1 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.04/10/2023
A Strategic Value Presentation
Presented to: Durr India
Presented by: Uniglobe Air Travel Bureau
SLIDE 2 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.04/10/2023
We Are:
• A Global network that specialises in Corporate Travel Management
• 7 owned offices and 40 associate offices in India
• Over 700 associate locations, in over 50 Countries worldwide
• Total India travel volume of more than INR 950 Crore
• Largest privately held Corporate Travel Management company in India
• Largest UNIGLOBE Agency in Asia and Second largest in world
• Started in 1962, 48 years of experience
About UNIGLOBE Air Travel Bureau
SLIDE 3 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
About UNIGLOBE Travel
04/10/2023
Canada
USA
Europe
UK
Middle East
Africa
India
China Japan
South
America
ADurr Indiaria | Belgium | Botswana | Canada | Channel Islands | China | Croatia | Czech Republic | England
France | Germany | Hong Kong | India | Italy | Iraq | Japan | Jordan | Kenya | Lesotho | Luxemburg | Malaysia
Mexico | Moldova | Morocco | Namibia | Nigeria | Netherlands | Northern Ireland | Peru | Philippines | Poland
Romania | Singapore | South Africa | Sri Lanka | Slovenia | Swaziland | Switzerland | Tanzania | Thailand | Uganda
UAE | USA | Venezuela | Wales
Gross annual turnover of C$ 3billion
Australia
SLIDE 4 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
UNIGLOBE Travel South Asia Network
04/10/2023
Chandigarh
Gurgaon
Delhi
Ahmadabad
Indore Kolkata
Jamnagar
Rajkot
MumbaiPune
Hyderabad
Chennai
Bangalore
Coimbatore
Goa
Nagpur
CoonoorOoty
Guwahati
Noida
VadodaraAnand
SLIDE 5 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
Basic Services International & Domestic Air Ticketing Hotel bookings –India/ International 24x7 support -Global Emergency Travel Assistance Visa Management Services Car Rental Passport Facilitation Loss/Misplaced Baggage Coordination Foreign Exchange Account Management Customized MI reports Industry Updates-news Meet & Assist at Airport VIP Handling Assistance with Excess Baggage Crisis Management Carbon Neutral Program Cost Reduction Projects Online Travel Insurance MICE Capabilities / Leisure Packages F.R.R.O Assistance Travel Audits and Special Projects
SLIDE 6 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.04/10/2023
Our Principal Assets
Strategic Value
Travel Consulting + Innovative
Technology
Innovative
Technology
Peace of mind
Comfort
Travel
Consulting
Expertise
People
Efficiency Cost
Quality
Ease of
Use
SLIDE 7 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
Difference we make to Durr India
04/10/2023
Strategic Value through Travel Consulting & Innovative Technology
Offshore Travel Management
Uniglobe ATB Ongoing cost reduction program
Global Hotel Consolidation
SLIDE 8 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
Strategic Value
04/10/2023
Technology
STRATEGIC
VALUE
Consulting
SLIDE 9 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
Strategic Value of UNIGLOBE Air Travel Bureau in Action…
HCL Technologies
Tech Mahindra
Dr Reddy’s Lab
Mahindra Satyam
MindTree
WNS
Bharti Group
Biocon
GMR group
GESCO
Prime Minister’s Office
British Gas
Headstrong
Nike
Syntel India
Metro Cash & Carry
Hindustan Times
Ernst & Young
Ministry of External Affairs
Bharat Electronics Limited
CII
Vestas
CSS
Tyco Electronics
Indian Council of Cultural
Relations
Jubilant group
Huawei
TATA Communication
Vestas India
Moser Baer
Sony India
Fleet Maritime Service
Blue Dart
SLIDE 10 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
Travel Consulting
04/10/2023
TRAVEL CONSULTING
Travel Management
Consulting
24*7
Emergency Services
Offshore Travel Management
Crisis Management
Airport Facilitation Services Carbon Neutral Program
Unmatched
In-house Documentation Services
Transactional
Consulting
@ People
SLIDE 11 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
Transactional Consulting @ People
04/10/2023
Key Features
• Experienced and empowered people; key to travel consulting (Average Experience – 7.2
Years)
• Structured Trainings – Soft Skills, Technical and Industry Updates; thus delivering
• Intelligent Ticketing
• Onsite Travel Management through Implants
• Dedicated Account Management Services
SLIDE 12 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
Travel Management Consulting
04/10/2023
Key Features
•Corporate Travel Strategy
•Travel Policy Creation and Implementation
•Supplier Management
•Preferred Account Management Program for Durr India
• Service Level Agreement
• Online Traveller & Travel Booker Satisfaction Surveys
• Management Reports Indicating Travel Policy Compliance
• Regular Account Management Meetings/Telephone Reviews
SLIDE 13 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
Offshore Travel Management
04/10/2023
Key Features
• Real Time access and no time lags.
• Cost Effective – Substantial Saving from current travel spend
• Integrated database and reservations system- connects to an
extensive network worldwide.
• Instant Access, Instant Quotes & Instant Issuances
• Searches across
• Other market GDS / multiple countries
• Consolidators and
• Negotiated Private fares across the Uniglobe Network.
• Substantial Saving From current travel spend
• Single Point of Contact - for booking, ticketing and all travel
related services
• Reach to maximum airlines in most places for the greatest
range of options in currencies and services
SLIDE 14 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
Offshore Air Ticket Booking Process Flow
04/10/2023
Booking / Enquiry received
by Uniglobe ATB –Travel
Desk At Chennai
Checks fare On
Indian GDS
Best Available Options
given to Traveler
of Durr India
Tickets Issued and sent
to the traveler by Email
Best Fare
Approved
Payment to Uniglobe ATB
– BTA / Cheque payment
Booking request by
email from Durr
India offices at
India/Worldwide
Checks fare on Fare
Finder
(Multiple GDS / )Checks fare on
Consolidator siteMIS Sent
Every month
Durr India
SLIDE 15 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
UNIGLOBE Hotel Consolidation Program
04/10/2023
Key Features
Pre-negotiated tariff with most of the hotels Globally
Negotiate fares on behalf of US Technology for specific properties requested for.
Check the Rate of the Day / Online Hotel tariff for any offers
Check the GDS Hotel Tariffs
The best option shall be provided to the approval.
SLIDE 16 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
Ongoing Cost Reduction Program
04/10/2023
7 Steps to Cost Reduction
1) Evaluating your current cost-management strategies
2) Identifying missed savings opportunities
3) Overseeing implementation of travel policy, compliance, adjustment
4) Focused spending, consolidation of travel purchases and preferred
vendor selection
5) Reviewing and predicting travel patterns
6) Monitoring supplier policies to capitalize on new opportunities
7) Benchmarking Fares
SLIDE 17 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
UNIGLOBE Carbon Neutral Program
04/10/2023
Key Features
•CO2 tracking for companies who travel for business or Leisure
•To purchase carbon credits in order to offset a portion of the CO2
SLIDE 18 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.04/10/2023
Unmatched Documentation Services
•Experienced personnel managing round the clock servicing for
•Passport
•Visas
•FRRO
•Excellent relationships with major visa consulate and passport issuing authorities
•Up-to-date knowledge on documentation matters
•Use of technology for efficiency management
Documentation / Visa Services
SLIDE 19 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
Crisis Management
04/10/2023
Key Features
•Help in Draft of Crisis Management Policy for the corporate with global standards
•Capabilities of destination intelligence, travel alerts and incident reporting
•Detail profiling for emergency Access and tracking of Travelers in warning zones
•We provide to keep the travelers informed of potential and actual risks before, during and
after a business trip
•Medical Pre Trip Suggestions and Travel tips
SLIDE 20 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
24*7 Emergency Services
04/10/2023
Key Features
•24 hours, 7 Days a week emergency service
•Unmatched assistance for international travelers
•Change reservation
•Lost-baggage assistance
Back
SLIDE 21 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
Innovative Technology
04/10/2023
Complete Quality
Manager
INNOVATIVE
TECHNOLOGY
Essential Access
Access
Online
Fare
Search
On-line ItinerariesComplete
Tracker
Complete
Communicator
Reporter
SLIDE 22 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
UNIGLOBE Complete Communicator
04/10/2023
Travel Profiling System
•Automated traveler profile download to reservations
•Ensures error free reservation
•Compatible with all Booking GDS system
SLIDE 23 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
UNIGLOBE Complete Quality Manager
04/10/2023
Key Features
•Validates PNR on Pre-defined Quality Check Points
•Customize as per corporate travel policy
•Traveler Profile information auto captured
•Alerts for Policy violation
•Durr India
•UNIGLOBE Air Travel Bureau
•Enables waitlist clearance
•Checks fare rules
•Lowest Logical Available Fare Search
•Check seat / individual traveler preference.
SLIDE 24 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
Snapshot of Uniglobe Quality Manager
04/10/2023
1.BALA/ ASHWIN MR 2 LH 755 Q 10MAR 2 BLRFRA HK1 0325 0845 10MAR E LH/ 4QALPB 3 LH 754 Q 19MAR 4 FRABLR HK1 1225 0125 20MAR E LH/ 4QALPB 4 AP BLR +91 80 28528395 - UNIGLOBE AIR TRAVEL BUREAU - A 5 TK TL17FEB/ BLRUG3130 6 SSR RQST LH HK1 BLRFRA/ 35DN,P1/ S2 7 SSR RQST LH HK1 FRABLR/ 35CN,P1/ S3 8 RMF UTMAQUA PLATINUM FARES 16FEB 0912 -2.7.6- 9 RMF UTMLOWER FARE FOUND ON CURRENT ITINERARY 10 RMF UTMTOTAL FARE OF 32374 11 RMF UTMSAVINGS OF 25330.00 12 RMF UTMLOWER FARE FOUND ON FOLLOWING ITINERARY 13 RMF UTMEK 569Q 10MAR BLRDXB NN1 0415 0650 14 RMF UTMEK 45Q 10MAR DXBFRA NN1 0840 1245 15 RMF UTMEK 46Q 19MAR FRADXB NN1 1425 2330 16 RMF UTMEK 564Q 20MAR DXBBLR NN1 0340 0850 17 RMF UTMTOTAL FARE OF 28542.00 18 RMF UTMSAVINGS OF 29162.00 )>md GENERAL - Q0 C0 (0) --- RLR --- RP/ BLRUG3130/ BLRUG3130 GV/ AS 16FEB09/ 1157Z 4QALPB 18 RMF UTMSAVINGS OF 29162.00 19 RMF UTMSET FOR FUTURE LOW FARE CHECK PROCESSING
Seat block has been
automatic as per profile
Savings on current itinerary
Identified (LH)
Savings on alternate
itinerary identified (EK)
Search process is still on
until the time-limit expires
SLIDE 25 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
UNIGLOBE Complete Tracker
04/10/2023
Passport and Visa Tracker
•Tracks movement of passports and visas
•Email Alerts
•Passport Expiry
•Visa Expiry
•Booklet completion
SLIDE 26 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
UNIGLOBE Essential Access
04/10/2023
Online Booking Tool
•Based of leading Self Booking Platform used and tested by UNIGLOBE Travel in
advanced travel markets
•UNIGLOBE Air Travel Bureau will provide end-to-end solution to US tech in implementing
SBT solution
•Customize
•Implement and Adoption
•Analytical Studies (MIS)
SLIDE 27 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
UNIGLOBE Reporter
04/10/2023
Key Features
•Automated Reservation download from CRS
•Minimal manual intervention for invoice generation
•Exhaustive actionable management reports generation on;
•Network Spend Consolidation
•MI by Profit center/Cost center/Projects
•Directional/Class/Airline/City-pair spend
•Online reports
•SLA Compliance Reporting
•Refund / Cancellation –Tracking and Reporting
•Savings accrued/savings Missed – Reason codes
•Vendor Deal tracking
•Average Ticket Price MIS
•Savings Offered/Accepted/Declined
SLIDE 28 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
Key Check-Points to get started
04/10/2023
Announcement of UNIGLOBE Appointment
Review Corporate Travel Policy
Distribute/Complete Corporate Travel Profiles
Distribute/Complete Personal Travel Profiles
Implement UNIGLOBE Complete Quality Control
Discuss and Implement
Travel Management
Report Program
Implement UNIGLOBE Essential Access
(if applicable)
Implement UNIGLOBE
Rescue Line Program
Implement UNIGLOBE Reporter
Implement Administrative
and Accounting Procedures
Coordinate Corporate and
Travel Coordinators Training
On-site Agency Orientations for Account
Personnel
Coordinate and Distribute E-Newsletters
Discuss and Implement UNIGLOBE
Customer Satisfaction Program
SLIDE 29 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
Key Check-Points to get started
04/10/2023
Announcement of UNIGLOBE Appointment
Review Corporate Travel Policy
Distribute/Complete Corporate Travel Profiles
Distribute/Complete Personal Travel Profiles
Implement UNIGLOBE Complete Quality Control
Discuss and Implement
Travel Management
Report Program
Implement UNIGLOBE Essential Access
(if applicable)
Implement UNIGLOBE
Rescue Line Program
Implement UNIGLOBE Reporter
Implement Administrative
and Accounting Procedures
Coordinate Corporate and
Travel Coordinators Training
On-site Agency Orientations for Account
Personnel
Coordinate and Distribute E-Newsletters
Discuss and Implement UNIGLOBE
Customer Satisfaction Program
SLIDE 30 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
Thank You
04/10/2023